<p><strong>Join Our Team as a Tier 3 Help Desk Engineer – Onsite in Medford, OR - </strong>We’re on the lookout for an experienced <strong>Tier 3 Help Desk Engineer</strong> to join our <strong>welcoming and collaborative team</strong> in <strong>Medford, OR</strong>. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we’d love to meet you!</p><p><br></p><p>What You'll Be Working On:</p><ul><li>Advanced troubleshooting and resolution of system and network issues</li><li>Administration and support of <strong>Microsoft Entra</strong>, <strong>Microsoft 365</strong>, and <strong>enterprise IT infrastructure</strong></li><li><strong>Networking, server, and systems administration</strong> across diverse environments</li><li>Providing expert-level support and guidance to both technical and non-technical users</li><li>Collaborating closely with internal teams and stakeholders to ensure top-tier IT performance</li></ul><p>What We’re Looking For:</p><ul><li>Proven experience in a <strong>Tier 3 support</strong> or senior technical role</li><li>Strong <strong>diagnostic and problem-solving skills</strong></li><li>Expertise in <strong>Microsoft technologies</strong> and modern IT infrastructure</li><li>Excellent <strong>communication and interpersonal skills</strong></li></ul><p>What You’ll Love:</p><ul><li><strong>Competitive salary</strong>: $65,000 – $95,000</li><li><strong>Excellent culture</strong> and benefits package</li><li>Work with a <strong>friendly, tight-knit team</strong></li><li><strong>Onsite position</strong> in beautiful <strong>Medford, Oregon</strong></li></ul><p>Ready to take the next step in your IT career? Apply now and join a team where your expertise is valued, and your growth is supported.</p>

• Proven experience in Tier 3 support or a senior technical role.<br>• Strong diagnostic and problem-solving capabilities.<br>• In-depth knowledge of Microsoft technologies including Windows 10 and Microsoft Entra.<br>• Proficiency in managing Active Directory and enterprise IT infrastructure.<br>• Familiarity with service desk ticketing systems and troubleshooting methodologies.<br>• Excellent communication skills, both written and verbal.<br>• Ability to work effectively in a team-oriented, collaborative environment.<br>• Strong organizational skills and attention to detail.

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