Service Writer
<p>We are looking for a highly organized, detail-oriented, and customer-focused Service Writer to join our energetic team in Mechanicsburg, Pennsylvania. This long-term contract position puts you at the heart of our shop’s operations, partnering closely with service managers in a fast-moving, hands-on environment where every day is a new challenge. If adaptability and top-notch communication are your strengths, we can’t wait to connect with you!</p><p><br></p><p>Responsibilities:</p><ul><li>You’ll manage incoming customer calls, offering quick and solution-oriented assistance that leaves callers confident they’re in good hands.</li><li>Organize and update notes and work orders with precision, ensuring every detail is accurate and up-to-date.</li><li>Handle data entry responsibilities, billing finalization, and invoicing — helping us stay on track and on time.</li><li>Work hand-in-hand with service managers to maintain seamless daily operations and coordinate communication between customers and shop staff.</li><li>Flex your ability to manage priorities in a shop where the pace is brisk, the expectations are high, and the camaraderie is unbeatable.</li></ul><p><br></p>
<ul><li>Demonstrated experience in customer service or a related field.</li><li>Skilled in overseeing order entry and managing work orders with accuracy.</li><li>Excellent verbal and written communication skills, with the ability to handle inbound and outbound calls professionally.</li><li>Proficient in performing precise data entry while maintaining well-organized records.</li><li>Comfortable working in a shop environment, including adapting to settings with occasional noise.</li><li>Strong attention to detail, with the ability to multitask efficiently in a fast-paced setting.</li><li>Knowledge of billing processes is preferred and considered an advantage.</li><li>Dependable and adaptable, with a willingness to accommodate a flexible work schedule.</li></ul><p><strong>The environment:</strong> Expect a blend of casual and high-energy vibes — the hum of productivity punctuated by the occasional sound of tools in action. If you’re adaptable and enjoy being at the heart of the action, you’ll feel right at home.</p><p><br></p><p><strong>We’re looking for someone who:</strong></p><ul><li>Loves juggling multiple tasks and thrives in an organized chaos kind of setting.</li><li>Has impeccable communication skills and a talent for building genuine customer connections.</li><li>Is tech-savvy, with strong data entry and record-keeping skills.</li><li>Isn’t afraid to roll up their sleeves and help where needed.</li></ul><p>Mechanicsburg awaits your talent! If the idea of being a vital cog in a well-running shop excites you and you’re ready for a rewarding, long-term opportunity, <em>let’s make it happen</em>. Click apply today and join a team that works hard, laughs a lot, and delivers unparalleled customer experiences!</p>
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- Mechanicsburg, PA
- onsite
- Temporary
-
19.79 - 22.91 USD / Hourly
- <p>We are looking for a highly organized, detail-oriented, and customer-focused Service Writer to join our energetic team in Mechanicsburg, Pennsylvania. This long-term contract position puts you at the heart of our shop’s operations, partnering closely with service managers in a fast-moving, hands-on environment where every day is a new challenge. If adaptability and top-notch communication are your strengths, we can’t wait to connect with you!</p><p><br></p><p>Responsibilities:</p><ul><li>You’ll manage incoming customer calls, offering quick and solution-oriented assistance that leaves callers confident they’re in good hands.</li><li>Organize and update notes and work orders with precision, ensuring every detail is accurate and up-to-date.</li><li>Handle data entry responsibilities, billing finalization, and invoicing — helping us stay on track and on time.</li><li>Work hand-in-hand with service managers to maintain seamless daily operations and coordinate communication between customers and shop staff.</li><li>Flex your ability to manage priorities in a shop where the pace is brisk, the expectations are high, and the camaraderie is unbeatable.</li></ul><p><br></p>
- 2025-09-16T20:24:05Z