<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
We are looking for a motivated Help Desk Engineer II/III to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely.<br><br>Responsibilities:<br>• Deliver technical support for Microsoft business applications and various line-of-business software to ensure smooth functionality.<br>• Diagnose and resolve hardware issues for workstations, servers, and printers.<br>• Troubleshoot and maintain network hardware, including switches, routers, firewalls, and wireless access points.<br>• Implement and support network security measures to safeguard client systems.<br>• Manage and provide technical support for VoIP systems to ensure reliable communication.<br>• Administer Active Directory tasks, including user management, organizational units, group policies, and trust relationships.<br>• Oversee backup and disaster recovery systems to prevent data loss and ensure business continuity.<br>• Assist with basic support for VPNs and Remote Desktop Services to enable secure remote access.<br>• Monitor system alerts and respond promptly to service tickets using designated tools.<br>• Participate in a rotating on-call schedule to provide after-hours support when required.
We are looking for a dedicated Help Desk Analyst to join our team in Plymouth Meeting, Pennsylvania. The ideal candidate will excel at troubleshooting technical issues, providing exceptional support, and ensuring smooth operations for end users. This role requires strong communication skills and a proactive approach to problem-solving in a dynamic environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Record and manage support requests using the designated helpdesk system.<br>• Escalate unresolved or complex issues to advanced support teams for further investigation.<br>• Configure and set up new devices, computers, and applications to meet operational needs.<br>• Keep technical documentation and knowledge base resources updated and accurate.<br>• Facilitate onboarding processes for new employees, including granting system access and preparing equipment.<br>• Deliver outstanding customer service by explaining technical solutions in an easy-to-understand manner.<br>• Collaborate with team members to improve support procedures and workflows.<br>• Perform regular system checks to ensure optimal performance.<br>• Provide timely updates and resolutions to users experiencing technical difficulties.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Havertown, Pennsylvania. This role is within the non-profit sector and offers an excellent opportunity to make a meaningful impact through technology support. As this is a Contract to permanent position, it provides the potential for long-term growth and stability for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely resolution for technical support tickets raised by end users, ensuring minimal disruption to workflows.</p><p>• Perform administrative tasks related to desktop systems and handle imaging processes for new and existing devices.</p><p>• Manage and maintain Microsoft 365 applications and Windows operating systems to ensure optimal functionality.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Diagnose and repair hardware issues related to desktop systems and peripherals.</p><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
<p>Our client is looking for a dynamic Inside Sales Specialist to join their team in the Bay Head, New Jersey area. In this role, you will connect with potential clients, build strong relationships, and drive results through consultative selling. This position offers a unique opportunity to combine your sales expertise with excellent customer interaction to promote our products and services.</p><p><br></p><p>Responsibilities:</p><p>• Place outbound sales calls to potential clients while effectively following up on leads to secure new business.</p><p>• Conduct cold calls to introduce products and services, addressing customer needs with confidence and professionalism.</p><p>• Develop and nurture relationships with existing clients through outstanding service and ongoing communication.</p><p>• Respond to inbound inquiries, providing solutions and converting leads into successful sales.</p><p>• Maintain accurate and detailed records of customer interactions, ensuring seamless follow-up and reporting.</p><p>• Consistently achieve and surpass individual and team sales targets and performance objectives.</p><p>• Collaborate closely with marketing and operations teams to deliver an exceptional customer experience.</p><p>• Offer insights on customer preferences, market trends, and product performance to support business growth.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Wayne, Pennsylvania. This Contract-to-Permanent position offers an excellent opportunity to provide technical expertise and support for end-users while ensuring smooth IT operations. The role involves hands-on troubleshooting, system management, and assisting with hardware and software setups.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 technical support for end-users, including resolving password issues, configuring devices, and troubleshooting Office 365 and Microsoft Entra ID.<br>• Manage endpoints using tools like Intune and Jamf, ensuring proper patching and maintenance for Windows and Mac systems.<br>• Provide application support for Microsoft 365 products such as Exchange, SharePoint, and Teams, as well as Jira and Confluence.<br>• Diagnose and resolve basic network issues, including Wi-Fi connectivity, cabling, and printer or network device accessibility.<br>• Set up and maintain audiovisual equipment, including meeting room panels and other related devices.<br>• Facilitate on-site onboarding processes, including workstation setup, account creation, and IT orientation for new hires.<br>• Handle provisioning and distribution of small hardware items like keyboards, mice, docking stations, and headsets.<br>• Document incidents, changes, and escalations thoroughly to ensure proper tracking and resolution.
<p>We are actively seeking a skilled<strong> Revenue Reporting Specialist in</strong> <strong>the Levittown, PA area.</strong> The Revenue Reporting Specialist will play a key role in interpreting complex data sets, with a strong focus on financial and revenue analysis. You will leverage your expertise in statistics, mathematics, and data analysis techniques to provide actionable insights that support business decision-making. This position requires a detail-oriented mindset and a solid understanding of financial principles. <strong>This is an onsite opportunity.</strong></p><p><br></p><p>Responsibilities:</p><ul><li> Collect, organize, and analyze large datasets to derive insights and identify trends</li><li> Develop and implement data collection systems and strategies to optimize efficiency and data quality</li><li> Clean and preprocess data to ensure accuracy and completeness</li><li>Perform statistical analysis and hypothesis testing to uncover patterns and correlations in the data</li><li>Analyze revenue data to identify trends, patterns, and anomalies</li><li> Monitor and reconcile revenue streams to ensure accuracy and completeness</li><li>Develop and maintain revenue forecasting models to support financial planning and budgeting processes</li><li>Conduct variance analysis to explain differences between actual and forecasted revenue</li><li>Collaborate with cross-functional teams to understand revenue drivers and provide insights to optimize revenue generation</li><li>Create data visualizations and reports to communicate findings to stakeholders</li><li>Additional tasks and responsibilities may be assigned</li><li> Employee must cooperate with the license and department staff in any inspection, inquiry</li></ul>
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
<p>Our client in the Somerville area is seeking a dynamic and experienced professional to fill the role of Senior Procurement Specialist. This position involves key responsibilities in overseeing procurement processes, vendor management, and cost optimization strategies, as well as driving operational efficiency. The selected candidate will collaborate across teams to align purchasing activities with organizational priorities and ensure timely execution of procurement workflows. 3–5 years of procurement experience with significant exposure to advanced supply chain systems. Bachelor’s degree in business, supply chain, or a related field is preferred.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage supplier relationships to identify opportunities for improved value and cost savings.</li><li>Monitor and execute purchase orders through advanced software tools to ensure accurate and timely fulfillment.</li><li>Communicate and resolve vendor-related issues, including order discrepancies and changes to inventory plans.</li><li>Liaise with internal stakeholders to understand inventory and demand trends, driving informed purchasing decisions.</li><li>Prepare performance metrics and reports to evaluate procurement outcomes and supplier reliability.</li><li>Implement and refine policies and processes that support best practices in sourcing and procurement.</li><li>Conduct market research to identify trends impacting product cost and availability.</li></ul><p><br></p><p>Benefits: </p><ul><li>Medical, Dental, Vision Benefits </li><li>401k with a match </li><li>Paid Time Off </li></ul><p><br></p>
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Plainsboro, New Jersey. This Contract to permanent position offers an exciting opportunity to work within the healthcare industry, providing technical expertise and support to ensure smooth operational workflows. The ideal candidate will thrive in a collaborative environment and demonstrate proficiency in desktop support, networking basics, and documentation practices.<br><br>Responsibilities:<br>• Provide comprehensive desktop support, including troubleshooting hardware and software issues on Windows workstations.<br>• Manage Active Directory tasks, such as user account creation and updates.<br>• Perform basic networking duties, including cabling and maintaining networking closets.<br>• Document technical processes and resolutions effectively for future reference.<br>• Utilize ticketing systems to track and resolve issues, ensuring timely communication with team members and users.<br>• Collaborate with a large team to maintain seamless operations and share technical knowledge.<br>• Conduct desktop imaging and deployment to ensure systems are configured correctly.<br>• Travel to ambulatory sites as needed, with mileage reimbursement provided.<br>• Maintain clear and precise communication, both written and oral, to support users and team initiatives.<br>• Assist with healthcare-related technical requirements and adapt solutions to meet industry-specific needs.
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul><p><br></p>
<p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
We are looking for an experienced Software Developer to join our team on a long-term contract basis. This role requires a highly skilled individual to lead technical projects, manage development activities, and ensure the seamless implementation of software solutions. Based in Princeton, New Jersey, this position offers the opportunity to collaborate with cross-functional teams and contribute to innovative technology initiatives.<br><br>Responsibilities:<br>• Lead the implementation of SonarQube across multiple DevOps platforms, ensuring smooth integration and functionality.<br>• Coordinate with various teams to gather project statuses and input files for operational efficiency.<br>• Analyze data and generate detailed reports to support management decision-making.<br>• Develop application features using Databricks, SQL, Python, and SonarQube.<br>• Manage releases through DevOps platforms, overseeing the deployment process and ensuring quality.<br>• Organize and streamline development processes by managing user stories and code repositories.<br>• Create and maintain technical documentation and standards to support development and operations.<br>• Utilize tools such as Jira and Git to manage workflows and track progress.<br>• Collaborate with stakeholders to ensure project milestones are met and deliverables align with business goals.<br>• Implement best practices for continuous integration and deployment pipelines.
We are looking for a Help Desk Analyst I to join our team in Matawan, New Jersey. In this role, you will provide essential support by addressing technical issues, managing user accounts, and ensuring smooth operations for our systems. This position offers an excellent opportunity to grow your skills in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Investigate and resolve technical problems related to hardware and software applications.<br>• Maintain detailed documentation of issues, resolutions, and updates within the help desk tracking system.<br>• Communicate effectively with users throughout the troubleshooting process to ensure timely resolution.<br>• Manage and administer user accounts across multiple systems.<br>• Complete work orders with comprehensive notes for each troubleshooting step.<br>• Perform tasks with professionalism and integrity to enhance customer satisfaction and company reputation.<br>• Provide assistance during office relocations and corporate moves.<br>• Contribute to special projects as assigned.<br>• Collaborate with external vendors to address technical concerns.<br>• Be available to work overtime when necessary.
<p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Oversee financial planning administration</p><p>· Perform financial modeling</p><p>· Balance sheet analysis</p><p>· Process Improvement</p><p>· Perform profit loss analysis</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
We are looking for a skilled Network Architect to join our team in Malvern, Pennsylvania. This Contract-to-permanent position involves designing, implementing, and optimizing advanced network infrastructures that support enterprise operations. The ideal candidate will bring expertise in Cisco technologies, Palo Alto firewalls, and Azure cloud networking, while ensuring seamless integration and high performance. This role is perfect for a detail-oriented individual prepared to lead and mentor within a collaborative environment.<br><br>Responsibilities:<br>• Develop and implement complex network architectures using Cisco technologies, including routing, switching, and wireless systems.<br>• Configure and manage Palo Alto firewalls to enhance security across internal and external network segments.<br>• Design and optimize Azure networking solutions, including Virtual Networks (VNets), ExpressRoute, and cloud firewalls.<br>• Act as a subject matter expert for enterprise network architecture and cloud networking initiatives.<br>• Collaborate with IT and security teams to establish and maintain network policies and standards.<br>• Lead troubleshooting efforts during critical network incidents, ensuring timely resolutions and future prevention strategies.<br>• Provide mentorship and technical guidance to network engineers and other team members.<br>• Document network configurations, changes, and incident reports to maintain comprehensive records.<br>• Monitor and manage VPN tunnels, remote access systems, and site-to-site connections.<br>• Ensure compliance with regulatory and security standards through proactive network management.