We are looking for a dynamic Logistics Specialist to join our team in Madison Heights, Michigan. In this Contract-to-Permanent position, you will play a vital role in managing customer orders, ensuring seamless delivery of goods, and maintaining strong relationships with stakeholders. This role requires exceptional organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage and track customer orders using ERP systems and vendor platforms, addressing issues such as pricing discrepancies, underweight shipments, or incorrect items.<br>• Collaborate with warehouse teams to make decisions on delayed or short-dated products and ensure efficient order processing.<br>• Communicate proactively with customers to relay updates on delays, shortages, or other order-related issues.<br>• Serve as a liaison between customers, brokers, sales teams, and internal departments to streamline shipping and delivery processes.<br>• Identify and resolve customer challenges with a positive attitude while maintaining a high level of responsiveness.<br>• Generate customer-specific reports and provide regular updates to meet client requirements.<br>• Maintain a strong focus on timely order fulfillment and customer satisfaction.<br>• Monitor and prioritize a high volume of email communications to ensure all inquiries and tasks are addressed promptly.<br>• Assist in understanding export requirements, multiple currencies, and various retail customer needs.

• 2-4 years of experience in logistics, customer service, or a related field; ERP system experience preferred.<br>• Proven ability to work independently and make sound judgments under minimal supervision.<br>• Strong communication and interpersonal skills to build effective relationships with customers and team members.<br>• Excellent organizational skills with the capacity to manage multiple priorities and meet deadlines in a fast-paced environment.<br>• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.<br>• Familiarity with supply chain logistics, order entry processes, and SAP systems is highly desirable.<br>• Experience with export procedures and knowledge of traditional and non-traditional retail customers is a plus.<br>• Demonstrated ability to handle large workloads efficiently, including managing heavy email traffic.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>