We are looking for a detail-oriented Administrative Assistant to join our team in Macon, Georgia. This contract position offers a great opportunity to contribute to our daily operations by ensuring seamless communication and organization. The ideal candidate will possess strong administrative skills and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the shared support inbox, ensuring inquiries are routed to the appropriate team members promptly.<br>• Update and maintain ticket statuses with accurate and complete records.<br>• Communicate with customers to provide routine updates, schedule appointments, and confirm messages.<br>• Assist with shipping coordination, intake processes, and light inventory tracking as required.<br>• Highlight recurring or high-volume issues for further evaluation by technical teams.<br>• Identify and propose improvements to streamline or automate administrative workflows.<br>• Collaborate with the Associate Support Director and IT team to document and implement workflow enhancements.

• Proven experience in administrative assistance or a similar role.<br>• Proficiency in managing inbound calls and delivering clear and precise communication.<br>• Exceptional organizational skills and attention to detail.<br>• Experience with data entry and maintaining accurate records.<br>• Familiarity with receptionist duties and office administration.<br>• Ability to work effectively in a fast-paced environment.<br>• Strong problem-solving skills and proactive approach to identifying inefficiencies.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>