<p>Overview:</p><p> We are seeking a Bilingual Spanish Patient Registration Specialist to join our nonprofit community health clinic. As the first point of contact at the front desk, you will provide a welcoming experience for patients, ensuring accurate registration and efficient administrative support. This role is ideal for someone who thrives in a people-focused environment and is committed to supporting accessible healthcare services for the community.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet patients and visitors in a professional, welcoming, and trauma-informed manner.</li><li>Register new and returning patients, verifying insurance coverage and updating records.</li><li>Collect and scan required documentation, including ID, insurance cards, and consent forms.</li><li>Answer and route phone calls, schedule appointments, and manage the front desk.</li><li>Provide patients with information about benefits, co-pays, and financial assistance programs.</li><li>Maintain accurate demographic and insurance information in the electronic health record system.</li><li>Support clinic staff by communicating urgent patient needs promptly.</li><li>Assist with maintaining office supplies and front desk operations.</li><li>Uphold patient confidentiality and comply with HIPAA regulations.</li><li>Perform other administrative tasks as assigned.</li></ul><p><br></p>

<p>Qualifications:</p><ul><li>High school diploma or equivalent required; some college coursework preferred.</li><li>Bilingual in Spanish and English (verbal and written) required.</li><li>Previous front desk, administrative, or healthcare experience preferred.</li><li>Strong communication, customer service, and organizational skills.</li><li>Computer literacy and proficiency in Microsoft Office; experience with EMR systems preferred.</li><li>Ability to multitask, prioritize, and remain professional in a busy environment.</li><li>Commitment to the mission of providing accessible healthcare to underserved communities.</li></ul><p>Work Environment:</p><ul><li>Onsite at a nonprofit health clinic front desk.</li><li>Business casual dress code.</li><li>Patient-facing role requiring professionalism, cultural sensitivity, and compassion.</li></ul><p><br></p>

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