We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this long-term contract position, you will serve as the first point of contact for customers, providing top-notch assistance and ensuring their needs are met efficiently. This role requires strong communication skills, attention to detail, and the ability to handle inquiries in a fast-paced environment. Responsibilities: • Handle incoming calls from customers promptly and courteously, addressing their inquiries and concerns. • Provide accurate information regarding products, services, or policies to ensure customer satisfaction. • Process and manage order entries efficiently while maintaining high accuracy levels. • Resolve customer issues by identifying solutions and escalating complex matters when necessary. • Maintain detailed records of customer interactions and transactions using company systems. • Assist with outbound calls to follow up on customer inquiries or provide additional support. • Utilize basic medical terminology to address specific customer needs, when applicable. • Work collaboratively with team members to ensure seamless service delivery. • Continuously stay updated on company policies and procedures to provide accurate information. • Uphold a positive and attentive demeanor in all customer interactions.

• Proven experience in customer service, preferably in a call center environment. • Strong verbal and written communication skills. • Proficiency in handling inbound and outbound calls. • Familiarity with order entry processes and systems. • Basic understanding of medical terminology. • Ability to multitask and prioritize tasks effectively in a fast-paced setting. • High attention to detail and problem-solving skills. • Ability to work independently and as part of a team.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Little Rock, AR
onsite
Temporary
17.10 - 19.80 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this long-term contract position, you will serve as the first point of contact for customers, providing top-notch assistance and ensuring their needs are met efficiently. This role requires strong communication skills, attention to detail, and the ability to handle inquiries in a fast-paced environment. Responsibilities: • Handle incoming calls from customers promptly and courteously, addressing their inquiries and concerns. • Provide accurate information regarding products, services, or policies to ensure customer satisfaction. • Process and manage order entries efficiently while maintaining high accuracy levels. • Resolve customer issues by identifying solutions and escalating complex matters when necessary. • Maintain detailed records of customer interactions and transactions using company systems. • Assist with outbound calls to follow up on customer inquiries or provide additional support. • Utilize basic medical terminology to address specific customer needs, when applicable. • Work collaboratively with team members to ensure seamless service delivery. • Continuously stay updated on company policies and procedures to provide accurate information. • Uphold a positive and attentive demeanor in all customer interactions.
2025-11-19T20:14:37Z

Customer Service Representative Job in Little Rock | Robert Half