<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Little Rock, Arkansas. In this role, you'll handle a high volume of customer interactions, providing exceptional support and ensuring customer satisfaction. This is a Contract-to-permanent position, offering an excellent opportunity for growth within a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, addressing concerns and resolving issues.</p><p>• Manage a high volume of incoming and outgoing calls with efficiency and accuracy.</p><p>• Maintain detailed customer records and document interactions within the system.</p><p>• Collaborate with internal teams to ensure timely delivery of solutions and services.</p><p>• Provide bilingual support, communicating effectively in both English and another required language.</p><p>• Assist customers with product information, order processing, and troubleshooting.</p><p>• Uphold company standards for customer service and ensure compliance with policies.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Follow up with customers to confirm resolution and gather feedback.</p><p>• Handle multiple tasks simultaneously while maintaining a high level of accuracy</p>

<p>• Proven experience in customer service, preferably in a high-volume call environment.</p><p>• Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.</p><p>• Familiarity with customer relationship management (CRM) software or similar tools.</p><p>• Excellent problem-solving skills and attention to detail.</p><p>• Strong interpersonal skills and ability to build rapport with customers.</p><p>• Flexibility to adapt to changing priorities and workloads.</p><p>• High school diploma or equivalent educational qualification.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>