<p>We are looking for a highly organized and customer-focused Dispatcher to join our team in Lansing, Michigan. In this Contract-to-Permanent position, you will play a pivotal role in coordinating transportation services, ensuring smooth communication, and delivering exceptional support to clients and team members. This is an excellent opportunity for individuals with strong multitasking abilities and a dedication to efficient operations. This is an onsite, M-F, split shift role. 6am-9am and 2pm-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage transportation schedules to ensure timely and efficient service delivery.</p><p>• Communicate effectively with drivers, customers, and staff using two-way radios and multi-line phone systems.</p><p>• Respond promptly to inquiries and requests, providing excellent customer service to all stakeholders.</p><p>• Monitor and address any issues that may arise during transportation operations, ensuring swift resolution.</p><p>• Maintain accurate records of dispatch activities, including schedules, routes, and incidents.</p><p>• Collaborate with public schools to organize and oversee transportation needs.</p><p>• Prioritize assignments based on urgency and available resources to maintain operational efficiency.</p><p>• Assist with route planning and adjustments to accommodate changing requirements.</p><p>• Ensure compliance with company policies and transportation regulations.</p><p>• Provide timely updates and feedback to management regarding dispatch operations.</p>

• Proven experience in dispatching within transportation or a related industry.<br>• Strong customer service skills with the ability to handle inquiries and resolve issues professionally.<br>• Familiarity with public school transportation systems and requirements is a plus.<br>• Proficiency in using a multi-line phone system and two-way radio communication.<br>• Excellent organizational and multitasking skills to manage competing priorities.<br>• Ability to work effectively under pressure in a fast-paced environment.<br>• Strong attention to detail and accuracy in record-keeping.<br>• Knowledge of transportation regulations and compliance standards.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>