<p><strong>Job Overview</strong></p><p>We are currently seeking a dedicated and success driven Customer Service Representative/Account Manager to join our client's team in the distribution industry. This is a full-time onsite contract-to-hire position that plays a key role in supporting the sales department. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Communicate daily with customers via phone and email, providing excellent service and timely responses.</li><li>Track and manage customer requirements from the initial point of contact through the completion of order fulfillment.</li><li>Serve as a liaison between customers, sales management, suppliers, and manufacturer representatives to ensure customer satisfaction and support needs.</li><li>Provide up-to-date product information, pricing, and order statuses to customers in an accurate and timely manner.</li><li>Maintain detailed documentation of customer interactions, orders, and follow-ups to ensure accuracy and continuity in customer data.</li><li>Proactively identify and address customer concerns or issues to deliver effective solutions that align with company standards.</li></ul><p>For immediate consideration please contact Brenda Rodriguez (865)-370-2206</p>

<p><strong>Qualifications & Skills:</strong></p><ul><li>Experience: Sales or order entry experience preferred.</li><li>Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).</li><li>Soft Skills: Strong attention to detail, ability to multitask, and a customer-first mindset.</li><li>Communication: Excellent verbal and written communication skills with a friendly and approachable demeanor.</li><li>Problem-Solving: Proactive approach to resolving customer issues and meeting their needs effectively.</li></ul>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>