<p>We are seeking a skilled and service-oriented <strong>IT Administrator</strong> to provide day-to-day technical support for end users across the organization. This role is responsible for supporting desktops, laptops, mobile devices, software applications, and peripherals while delivering a high level of customer service. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and the ability to provide white glove support to executives and VIP users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day desktop and end user support for hardware, software, mobile devices, and peripherals.</li><li>Troubleshoot and resolve issues related to <strong>Microsoft Office Suite, Outlook, Microsoft 365, SharePoint, Microsoft Teams, Microsoft Edge, Google Chrome, and Firefox</strong>.</li><li>Install, configure, and support <strong>Adobe PDF Reader</strong> and <strong>Adobe Acrobat Writer</strong>.</li><li>Support and troubleshoot antivirus and endpoint protection tools, including <strong>SentinelOne</strong>.</li><li>Assist users with <strong>Lotus Notes</strong> and <strong>SAP</strong> application support.</li><li>Perform desktop and laptop imaging, provisioning, deployment, and refresh activities.</li><li>Use <strong>SCCM</strong> and <strong>Microsoft Intune</strong> to deploy software, manage endpoints, and maintain device compliance.</li><li>Deliver responsive <strong>white glove support</strong> to executives and other VIP users.</li><li>Document incidents, resolutions, and support procedures to maintain accurate IT records and knowledge sharing.</li><li>Collaborate with internal IT teams and vendors to resolve escalated technical issues efficiently.</li></ul><p><br></p>

<ul><li>Proven experience in desktop support, end user support, or IT administration.</li><li>Strong knowledge of Windows-based environments, Microsoft 365 applications, and common business productivity tools.</li><li>Hands-on experience with <strong>SCCM</strong>, <strong>Microsoft Intune</strong>, imaging, deployment, and endpoint management.</li><li>Familiarity with antivirus and endpoint security solutions, including <strong>SentinelOne</strong>.</li><li>Experience supporting <strong>Adobe Acrobat</strong>, <strong>Lotus Notes</strong>, and <strong>SAP</strong> is preferred.</li><li>Excellent troubleshooting, communication, and customer service skills.</li><li>Ability to support executives and high-profile users with professionalism, discretion, and urgency.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>