<p><strong>Description</strong></p><p>We are looking for a skilled <strong>Desktop / End User Support Administrator </strong>to join our team and provide exceptional technical support to end users in a dynamic enterprise environment. This role requires strong experience supporting a wide range of desktop technologies, collaboration tools, and business applications, along with the ability to deliver high-touch service to executive leadership.</p><p>The ideal candidate will have hands-on experience with desktop support, device imaging, software deployment, endpoint management, and white glove support for C-level executives.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day desktop and end user support for hardware, software, mobile devices, and peripherals.</li><li>Troubleshoot issues related to <strong>Microsoft Office Suite</strong>, <strong>Outlook</strong>, <strong>Microsoft 365</strong>, <strong>SharePoint</strong>, <strong>Microsoft Teams</strong>, <strong>Microsoft Edge</strong>, <strong>Google Chrome</strong>, and <strong>Firefox</strong>.</li><li>Install, configure, and support <strong>Adobe PDF Reader</strong> and <strong>Adobe Acrobat Writer</strong>.</li><li>Support and troubleshoot antivirus tools, including <strong>SentinelOne</strong>.</li><li>Assist users with <strong>Lotus Notes</strong> and <strong>SAP</strong> application support.</li><li>Perform desktop and laptop imaging, provisioning, deployment, and refresh activities.</li><li>Use <strong>SCCM</strong> and <strong>Microsoft Intune</strong> to deploy software, manage endpoints, and maintain device compliance.</li><li>Deliver responsive <strong>white glove support</strong> to executives and other VIP users.</li><li>Support conference room technologies and collaboration tools for meetings and presentations.</li><li>Document incidents, requests, and resolutions within the ticketing system.</li><li>Escalate complex technical issues to the appropriate teams when necessary.</li></ul>

<p><strong>Requirements</strong></p><ul><li>Experience in desktop support, technical support, or end user support within an enterprise environment </li><li>Strong knowledge of <strong>Microsoft Office Suite</strong>, <strong>Outlook</strong>, <strong>Microsoft 365</strong>, <strong>SharePoint</strong>, and <strong>Microsoft Teams</strong>. </li><li>Experience supporting <strong>Microsoft Edge</strong>, <strong>Google Chrome</strong>, and <strong>Firefox</strong>. </li><li>Familiarity with <strong>Adobe Acrobat</strong>, <strong>SentinelOne</strong>, <strong>Lotus Notes</strong>, and <strong>SAP</strong>. </li><li>Hands-on experience with <strong>SCCM</strong>, <strong>Microsoft Intune</strong>, and device <strong>imaging</strong>. </li><li>Experience providing <strong>executive-level / white glove support</strong> for C-level leadership. </li><li>Strong troubleshooting, communication, and customer service skills. </li><li>Ability to manage multiple priorities in a fast-paced environment. </li></ul>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>