Test Center Administrator
We are looking for a dedicated Test Center Administrator to join our team in Jefferson City, Missouri. In this long-term contract position, you will play a vital role in maintaining the integrity of test center operations while ensuring a comfortable and secure experience for all candidates. This role requires strong attention to detail, excellent communication skills, and the ability to adapt to changing schedules.<br><br>Responsibilities:<br>• Monitor test candidates throughout the exam process to ensure compliance with policies and procedures.<br>• Verify candidate identification and conduct security checks, including wanding, as needed.<br>• Maintain a secure environment by safeguarding test materials and the testing space.<br>• Address and resolve candidate concerns promptly while adhering to company guidelines.<br>• Perform receptionist duties such as scanning documents, answering calls, and assisting candidates with inquiries.<br>• Write detailed reports and accurately document incidents or irregularities.<br>• Ensure proper operation of computers and equipment by setting up and maintaining functionality.<br>• Escort candidates to and from the testing room while conducting regular walkthroughs of the facility.<br>• Represent the organization’s values by delivering exceptional customer service and professionalism.<br>• Flexibly adjust schedules to align with operational requirements.
• High school diploma or equivalent is required; college experience is a plus.<br>• At least one year of in-person customer service experience in environments such as retail, call centers, or restaurants.<br>• Strong verbal and written communication skills for effective interaction and reporting.<br>• Proficiency in Windows-based applications, including Office and web browsers.<br>• Ability to multitask and handle small tools or equipment during setup and shipping processes.<br>• Physical capability to bend, stoop, lift up to 40 pounds, and remain stationary for extended periods.<br>• Comfortable maneuvering in tight spaces to maintain equipment and ensure safety protocols.<br>• Visual acuity to monitor testing rooms via camera systems and adjust computer screens as needed.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Jefferson City, MO
- onsite
- Temporary
-
16.00 - 17.00 USD / Hourly
- We are looking for a dedicated Test Center Administrator to join our team in Jefferson City, Missouri. In this long-term contract position, you will play a vital role in maintaining the integrity of test center operations while ensuring a comfortable and secure experience for all candidates. This role requires strong attention to detail, excellent communication skills, and the ability to adapt to changing schedules.<br><br>Responsibilities:<br>• Monitor test candidates throughout the exam process to ensure compliance with policies and procedures.<br>• Verify candidate identification and conduct security checks, including wanding, as needed.<br>• Maintain a secure environment by safeguarding test materials and the testing space.<br>• Address and resolve candidate concerns promptly while adhering to company guidelines.<br>• Perform receptionist duties such as scanning documents, answering calls, and assisting candidates with inquiries.<br>• Write detailed reports and accurately document incidents or irregularities.<br>• Ensure proper operation of computers and equipment by setting up and maintaining functionality.<br>• Escort candidates to and from the testing room while conducting regular walkthroughs of the facility.<br>• Represent the organization’s values by delivering exceptional customer service and professionalism.<br>• Flexibly adjust schedules to align with operational requirements.
- 2025-12-16T17:19:18Z