<p>We are looking for a dedicated Medical Front Office Specialist to join our team in Avon, Indiana. This Contract-to-permanent position offers an exciting opportunity to contribute to a dynamic healthcare environment by providing exceptional administrative and front desk support. The ideal candidate will play a key role in ensuring seamless patient interactions and efficient office operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 7:30a – 5:30p</p><p>Tuesday 9:30a – 5:30p</p><p>Wednesday 10:00a – 5:30p</p><p>Thursday 7:30a – 4:00p</p><p>Friday 7:30a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and enthusiastically upon arrival, assist them with sign-in, and provide updates regarding any delays. Offer exceptional customer service by addressing concerns and confirming needs, ensuring every patient feels valued.</li><li><strong>Insurance and Demographics Verification</strong>: Manage patient insurance card copying/scanning, verify existing records, update signatures, and confirm demographic information when necessary.</li><li><strong>Scheduling and Coordination</strong>: Schedule appointments, medical tests, and procedures while ensuring all necessary referrals and lab work are complete prior to X-ray studies or other medical tests.</li><li><strong>Patient Flow Management</strong>: Monitor and communicate with the clinical team to ensure timely patient flow, while maintaining a clear overview of patients waiting or arriving late.</li><li><strong>Phone and Queue Management</strong>: Answer incoming calls promptly, reschedule patients efficiently, and demonstrate professional phone etiquette at all times.</li><li><strong>Chart and Record Organization</strong>: Prepare and organize patient charts, daily lists, and encounter forms, while maintaining updated medical records for each visit.</li><li><strong>Payment Processing</strong>: Collect copayments, balance dues, and schedule next appointments efficiently while thanking patients for their time and choosing the practice.</li><li><strong>Support and Relief Duties</strong>: Provide coverage for various positions, assist with procedure scheduling when needed, and offer relief across offices when required.</li><li><strong>Other Administrative Duties</strong>: Ensure referral follow-ups, manage "No Show" tickets, organize charts for new patient visits, print lists, and provide additional support to the physician and office staff as necessary.</li></ul><p><br></p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
