<p>We are looking for a highly motivated <strong><em>Customer Experience Specialist</em></strong> to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding to inquiries and assisting callers with their needs.</p><p>• Process incoming and outgoing mail efficiently and accurately.</p><p>• Provide comprehensive client support to ensure a positive customer experience.</p><p>• Perform a variety of administrative tasks, including record management and data entry.</p><p>• Manage email correspondence professionally across multiple platforms.</p><p>• Offer solutions to customer concerns while maintaining a high level of satisfaction.</p><p>• Collaborate with team members to meet daily deadlines and achieve organizational goals.</p><p>• Adapt to assigned duties and responsibilities as needed to support operational requirements.</p>
<p>We are looking for an organized and detail-oriented <strong><em>Receptionist </em></strong>to join an Engineering team in Honolulu, Hawaii. This is a Contract position ideal for candidates with at least 1 year of experience in administrative and customer service roles. You will play a key role in maintaining smooth office operations while providing excellent support to both staff and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and organized environment.</p><p>• Manage incoming calls using a multi-line phone system, directing inquiries to the appropriate departments.</p><p>• Handle mail processing, including sorting and distributing correspondence.</p><p>• Maintain an organized workspace and oversee general office operations.</p><p>• Monitor and replenish office supplies to ensure smooth daily operations.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Coordinate appointments and meetings, ensuring schedules are well-organized.</p><p>• Perform administrative tasks such as filing, data entry, and document management.</p><p>• Support team members with various clerical duties as needed.</p>
<p>We are looking for an experienced Senior Accountant to join a great team in Honolulu, Hawaii. This role is pivotal in ensuring the accuracy of financial records, maintaining compliance with regulatory standards, and driving operational efficiency within the accounting department. The ideal candidate will excel in managing complex reconciliations, preparing detailed reports, and collaborating across departments to support organizational goals.</p><p>Hybrid capacity for this role!</p><p>If you are interested in this position, please reach out to Melissa at 808.452.0254 </p><p><br></p><p>Responsibilities:</p><p>• Perform and review monthly reconciliations of bank accounts, investments, prepaid expenses, accruals, and other balance sheet accounts, ensuring accuracy and timely resolution of discrepancies.</p><p>• Reconcile and import payroll journal entries semi-monthly, verifying alignment between payroll system outputs and general ledger mappings, while maintaining payroll-related accounts.</p><p>• Manage NetSuite Fixed Assets Management, ensuring compliance with capitalization policies, handling asset additions/disposals, and overseeing construction-in-progress reporting.</p><p>• Prepare and support recurring and complex revenue recognition entries</p><p>• Play a critical role in monthly, quarterly, and annual closings by managing the close calendar, investigating anomalies, and communicating risks and adjustments to leadership.</p><p>• Develop and maintain documentation for closing procedures and reconciliations to support audits and process improvement initiatives.</p><p>• Collaborate with external auditors and tax teams by preparing schedules and audit-ready workpapers, and drafting technical memos when required.</p><p>• Lead training sessions on accounting topics for staff, acting as a subject matter expert for assigned functional areas.</p><p>• Represent the accounting team in cross-functional organizational projects, providing insights and exchanging information to enhance processes.</p><p>• Prepare accurate journal entries, accruals, and adjustments to ensure compliance with internal controls and regulatory requirements.</p>
<p>We are seeking a polished, dependable, and detail-oriented <strong>Receptionist</strong> to join a law firm in Honolulu. This position is essential to maintaining a professional and welcoming environment for clients while supporting the daily administrative needs of the firm. Due to on-site interview requirements and daily in-office work, preference will be given to candidates currently residing in Hawaii.</p><p><br></p><p>If you are interested in this opportunity, <strong>please call us at 808-531-0800</strong> for more information or to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients and visitors with professionalism and courtesy</li><li>Answer, screen, and route incoming phone calls</li><li>Manage appointment scheduling and conference room calendars</li><li>Handle mail, deliveries, and document intake</li><li>Maintain client confidentiality at all times</li><li>Prepare and organize files and administrative documents</li><li>Assist attorneys and staff with general administrative tasks</li><li>Keep the reception area clean, organized, and client-ready</li></ul><p><br></p>
<p>We are looking for a meticulous and experienced Billing Specialist to support the billing operations of a dynamic legal firm on a contract basis. This role is based in Honolulu, Hawaii, and requires a candidate with a strong background in managing high-volume billing processes, particularly in detail-focused services or legal environments. The ideal individual will excel in ensuring accurate invoicing, adhering to client-specific requirements, and collaborating effectively with various stakeholders. To apply, please call us at 808-531-8056. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full billing cycle for a high volume of client accounts, ensuring invoices are processed accurately and on time.</p><p>• Review and modify pre-bill documents (proformas) in collaboration with attorneys to prepare finalized client invoices.</p><p>• Submit invoices in accordance with client-specific billing guidelines and deadlines, ensuring compliance.</p><p>• Investigate and resolve billing discrepancies, rejections, or adjustments in coordination with clients and internal teams.</p><p>• Maintain detailed and organized records of all billing activities to support audits and compliance requirements.</p><p>• Work closely with the accounts receivable team to address outstanding balances and reconcile account discrepancies.</p><p>• Respond promptly to billing-related inquiries from attorneys, clients, and other stakeholders, providing clear and precise communication.</p><p>• Assist with month-end reporting tasks and provide billing data to leadership for analysis.</p><p>• Ensure proper handling of billing software, including Aderant, and troubleshoot issues as needed.</p>
<p>We are seeking a friendly, reliable, and highly organized <strong>Receptionist</strong> to join our team in the healthcare industry. This role is essential in creating a welcoming environment for patients and visitors while supporting daily front-desk operations. Due to in-person interviews and on-site work requirements, preference will be given to candidates currently living in Hawaii.</p><p><br></p><p>If you are interested in this opportunity, <strong>please call us at 808-531-0800</strong> to learn more or apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors with professionalism and warmth</li><li>Answer and direct incoming phone calls</li><li>Schedule and confirm appointments</li><li>Check patients in and out; verify insurance information</li><li>Maintain reception area cleanliness and organization</li><li>Assist with filing, data entry, and administrative tasks</li><li>Support clinic staff with additional duties as needed</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Tax Staff member to join our growing team in Honolulu, Hawaii. In this role, you will provide comprehensive tax services to a diverse range of clients, including businesses, individuals, and non-profit organizations. This is an excellent opportunity to develop your expertise in tax compliance, planning, and advisory while contributing to a dynamic and collaborative environment. If you are interested in this opportunity, please call Noe Silva at 808.452.0264. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review various types of tax returns, including individual, corporate, partnership, and non-profit filings.</p><p>• Conduct thorough tax research to ensure compliance with federal, state, and local tax regulations.</p><p>• Assist in delivering tax planning strategies to help clients minimize liabilities and achieve financial goals.</p><p>• Collaborate with senior staff to manage multiple client engagements and meet deadlines.</p><p>• Support clients during audits or inquiries by providing accurate documentation and expert insights.</p><p>• Stay informed on updates to tax laws and regulations to provide timely guidance to clients and team members.</p><p>• Contribute to the development of less experienced team members through training and mentorship.</p><p>• Maintain strong client relationships by offering exceptional service and proactive communication.</p><p>• Participate in the preparation of financial statements and reports as needed.</p><p>• Utilize accounting and tax software systems to streamline processes and ensure accuracy.</p>
<p>We are looking for a detail-oriented <strong><em>General Office Clerk</em></strong> to support a financial services company on a contract basis in Honolulu, Hawaii (Salt Lake, Stadium Mall). In this role, you will provide essential administrative and clerical support to ensure smooth operations. This position requires strong organizational skills and the ability to handle multiple tasks efficiently. To learn more about this role, please call us at 808-531-0800. </p><p><br></p><p>Responsibilities:</p><p>• Run errands as needed to support office operations.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Organize and file documents to ensure easy access and retrieval.</p><p>• Scan and digitize documents for electronic storage.</p><p>• Provide back-office support to assist with administrative processes.</p><p>• Ensure timely and accurate completion of assigned tasks.</p><p>• Handle other general office tasks as assigned by management.</p>
