We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Henrico, Virginia, with the potential to go long term. In this role, you will be the first point of contact for patients, ensuring their experience is welcoming and efficient while managing administrative tasks and maintaining accurate records. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering compassionate service in a fast-paced healthcare environment. Responsibilities:• Welcome patients and assist them with check-in procedures, ensuring a positive and detail-oriented experience.• Schedule, confirm, reschedule, and cancel patient appointments while managing the provider's calendar effectively.• Maintain and update patient demographic, financial, and medical information in electronic health records.• Provide administrative support by handling calls, inquiries, and documentation in a timely manner.• Verify insurance eligibility.• Serve as a communication hub between patients, providers, and staff to ensure seamless information flow.• Keep the reception area clean, organized, and calm, while managing office supplies and inventory.• Adhere to privacy and security protocols to protect patient confidentiality and comply with regulations.

• Minimum of 2 years of experience in a patient service or customer service role, preferably in a healthcare setting.• Proficiency in scheduling platforms and electronic health record (EHR) systems.• Exceptional verbal and written communication skills for engaging with patients and healthcare staff.• Strong organizational skills and attention to detail to handle multiple tasks and maintain accurate records.• Ability to address patient inquiries and resolve issues with professionalism and composure.• Proven adaptability to thrive in a fast-paced environment and respond to changing priorities.• Commitment to providing empathetic and high-quality service to patients and their families.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Henrico, VA
onsite
Temporary
17.50 - 18.50 USD / Hourly
We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Henrico, Virginia, with the potential to go long term. In this role, you will be the first point of contact for patients, ensuring their experience is welcoming and efficient while managing administrative tasks and maintaining accurate records. This position requires excellent communication skills, strong organizational abilities, and a commitment to delivering compassionate service in a fast-paced healthcare environment. Responsibilities:• Welcome patients and assist them with check-in procedures, ensuring a positive and detail-oriented experience.• Schedule, confirm, reschedule, and cancel patient appointments while managing the provider's calendar effectively.• Maintain and update patient demographic, financial, and medical information in electronic health records.• Provide administrative support by handling calls, inquiries, and documentation in a timely manner.• Verify insurance eligibility.• Serve as a communication hub between patients, providers, and staff to ensure seamless information flow.• Keep the reception area clean, organized, and calm, while managing office supplies and inventory.• Adhere to privacy and security protocols to protect patient confidentiality and comply with regulations.
2025-09-26T15:05:42Z

Patient Service Representative Job in Henrico | Robert Half