We are looking for a motivated and detail-oriented Front Desk Coordinator to join our client's team on a long-term contract basis in Greenfield, Massachusetts. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and well-organized environment. The ideal candidate will excel at multitasking and have a strong ability to manage communications effectively while maintaining exceptional customer service standards. Responsibilities:• Greet clients and visitors warmly, ensuring a positive first impression.• Answer and manage incoming calls using a multi-line phone system with efficiency and attention to detail.• Provide concierge services, helping clients navigate inquiries and offering solutions.• Handle written business correspondence with accuracy and timeliness.• Support business development efforts by identifying opportunities for client referrals and cross-selling.• Assist in maintaining the organization of the front desk area, ensuring it remains presentable and functional.• Address customer inquiries promptly, delivering accurate information to meet their needs.• Collaborate with team members to streamline front desk operations and improve processes.• Monitor and direct incoming communications to appropriate departments or individuals.• Uphold confidentiality and ensure sensitive information is managed securely.

• Proven experience in receptionist duties or front desk coordination. • Proficiency in managing multi-line phone systems and handling high call volumes. • Strong customer service skills with a focus on professionalism and accuracy. • Ability to multitask and prioritize tasks effectively in a fast-paced environment. • Excellent written and verbal communication skills. • Familiarity with concierge services or similar customer-facing roles. • Demonstrated ability to maintain confidentiality and manage sensitive information. • Basic knowledge of office software and tools.

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Greenfield, MA
onsite
Temporary
19.00 - 21.00 USD / Hourly
We are looking for a motivated and detail-oriented Front Desk Coordinator to join our client's team on a long-term contract basis in Greenfield, Massachusetts. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and well-organized environment. The ideal candidate will excel at multitasking and have a strong ability to manage communications effectively while maintaining exceptional customer service standards. Responsibilities:• Greet clients and visitors warmly, ensuring a positive first impression.• Answer and manage incoming calls using a multi-line phone system with efficiency and attention to detail.• Provide concierge services, helping clients navigate inquiries and offering solutions.• Handle written business correspondence with accuracy and timeliness.• Support business development efforts by identifying opportunities for client referrals and cross-selling.• Assist in maintaining the organization of the front desk area, ensuring it remains presentable and functional.• Address customer inquiries promptly, delivering accurate information to meet their needs.• Collaborate with team members to streamline front desk operations and improve processes.• Monitor and direct incoming communications to appropriate departments or individuals.• Uphold confidentiality and ensure sensitive information is managed securely.
2025-11-18T18:58:46Z

Front Desk Coordinator Job in Greenfield | Robert Half