Are you a results-driven Collections Specialist with expertise in using large ERP systems and a track record of managing high volumes of outbound calls? We are seeking a seasoned professional to join a well-established company in Fort Wayne, Indiana. This is an excellent opportunity to leverage your collections experience in a dynamic, fast-paced environment while working with a supportive and collaborative team.Why Join This Company?<ul><li>Industry Leader: Work with a respected organization known for innovation, reliability, and a commitment to excellence.</li><li>Team-Oriented Culture: Thrive in an environment that values teamwork, collaboration, and professional growth.</li><li>Opportunity to Excel: Utilize your expertise in collections and large ERP systems to deliver impactful results.</li></ul>Key Responsibilities:<ul><li>Outbound Collections: Make high volumes of outbound phone calls to customers to collect payments on outstanding invoices while maintaining professional and respectful communication.</li><li>Relationship Building: Establish positive relationships with clients to negotiate payment arrangements, resolve disputes, and ensure long-term account success.</li><li>Account Management: Monitor and manage assigned accounts, ensuring timely follow-up and consistent efforts to reduce aging receivables.</li><li>Documentation: Input and maintain detailed records of collection activities in the company’s ERP system.</li><li>Reporting: Prepare regular reports on collection status and key metrics for management.</li><li>Collaborate with internal teams, including customer service and accounting, to resolve billing and payment discrepancies.</li></ul>

Qualifications:<ul><li>Experience: Proven experience in collections, preferably in a high-volume environment.</li><li>ERP Expertise: Strong familiarity with large ERP systems (e.g., SAP, Oracle, NetSuite, etc.) is required.</li><li>Communication Skills: Outstanding written and verbal communication skills, with the ability to handle challenging conversations professionally.</li><li>Organizational Abilities: Exceptional time-management and organizational skills to juggle multiple accounts and deadlines effectively.</li><li>Tech Proficiency: Proficient in Microsoft Office Suite, especially Excel, for reporting purposes.</li><li>Education: An associate degree in accounting, business, or a related field is preferred, but equivalent work experience will also be considered.</li></ul>

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Fort Wayne, IN
remote
Temporary
18.00 - 20.00 USD / Hourly
Are you a results-driven Collections Specialist with expertise in using large ERP systems and a track record of managing high volumes of outbound calls? We are seeking a seasoned professional to join a well-established company in Fort Wayne, Indiana. This is an excellent opportunity to leverage your collections experience in a dynamic, fast-paced environment while working with a supportive and collaborative team.Why Join This Company?<ul><li>Industry Leader: Work with a respected organization known for innovation, reliability, and a commitment to excellence.</li><li>Team-Oriented Culture: Thrive in an environment that values teamwork, collaboration, and professional growth.</li><li>Opportunity to Excel: Utilize your expertise in collections and large ERP systems to deliver impactful results.</li></ul>Key Responsibilities:<ul><li>Outbound Collections: Make high volumes of outbound phone calls to customers to collect payments on outstanding invoices while maintaining professional and respectful communication.</li><li>Relationship Building: Establish positive relationships with clients to negotiate payment arrangements, resolve disputes, and ensure long-term account success.</li><li>Account Management: Monitor and manage assigned accounts, ensuring timely follow-up and consistent efforts to reduce aging receivables.</li><li>Documentation: Input and maintain detailed records of collection activities in the company’s ERP system.</li><li>Reporting: Prepare regular reports on collection status and key metrics for management.</li><li>Collaborate with internal teams, including customer service and accounting, to resolve billing and payment discrepancies.</li></ul>
2025-10-03T19:14:24Z

Collections Specialist Job in Fort Wayne | Robert Half