We are looking for a diligent and customer-oriented individual to join our team as a Loan Servicing Support Specialist on a contract basis. This position is based in Federal Way, Washington, and offers an opportunity to contribute to critical financial processes while delivering exceptional service to clients. The ideal candidate will play a key role in ensuring accurate and timely loan processing, while adhering to industry regulations and company policies.<br><br>Responsibilities:<br>• Assist loan applicants by providing guidance throughout the application process and addressing inquiries promptly.<br>• Verify the accuracy and completeness of loan applications and supporting documents.<br>• Input and maintain loan-related data in internal systems with precision.<br>• Liaise with underwriters, title companies, and other stakeholders to facilitate smooth loan processing.<br>• Track loan statuses and follow up on pending items to ensure timely completion.<br>• Ensure all activities comply with company policies and industry regulations.<br>• Deliver outstanding service to both internal teams and external customers.<br>• Support the review and resolution of any discrepancies in loan documentation.<br>• Collaborate with team members to improve efficiency and streamline processes.

• High school diploma or equivalent; higher education such as an Associate’s or Bachelor’s degree is preferred.<br>• Minimum of 2 years of experience in loan processing, lending operations, or a related financial services role.<br>• Knowledge of various loan products, including auto, mortgage, and personal loans, as well as basic underwriting principles.<br>• Exceptional attention to detail and organizational abilities.<br>• Strong verbal and written communication skills.<br>• Ability to manage confidential information with a high level of discretion.<br>• Proficiency in Microsoft Office and loan management software.<br>• Experience with specialized loan platforms (e.g., Encompass, Calyx) is a plus, as is bilingual proficiency.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>