Summary: The Credit and/or Collection Manager is responsible for overseeing all credit and collection efforts for the assigned region(s) and customers, which includes determining the credit worthiness of customers while minimizing the company’s financial exposure and losses. <br> Essential Duties and Responsibilities: • Comply with company Credit & Collections Policy & Procedures • Manage and maintain customer data management. • Manage and maintain customer credit & collection files • Conduct thorough financial evaluations and determine the credit worthiness and viability of the customer’s assigned. • A/R reporting/stats: daily, weekly, monthly, quarterly & annually • Manage credit and collection efficiencies, KPIs and process improvements. • Supervise credit and collection personnel (approx. 5-10); periodically assessing the team structure to ensure it meets the needs of the business and volume. • Establish and maintain strong working relations with cross-functional teams and customers. • Advising and negotiating delinquent accounts • Assist with Bankruptcies, Foreclosures, Receiverships and Collection Litigation matters. • Provide quarterly and annual staff Performance Evaluations • Assist with ERP (or other application) implementation, training, and on-going maintenance. • Qualifications: Required: • Highly proficient in computer software office programs and other ERP systems • Must be highly motivated, organized and detail oriented. • Must have the ability to multi-task and handle high volume in fast paced environment. • Must have at min. 5 years of Credit/Collection experience. • Leadership & Management experience a must. <br> Advances Skills: Desired but not required: • Advanced Excel • SAP (or other equivalent ERP systems) • detail oriented Credit & Collection designation • Manufacturing and or Construction industry experience a plus • Bilingual: Plus (* French/Spanish may be a requirement for some regions)

Credit - Collections, Credit Administration, Collections, Data Management, Credit Decision, Accounts Receivable (AR), Operational efficiency, Operating Efficiencies, Improve Efficiency, Aged Reports, Aging Reports, Delinquencies, Delinquencies, Microsoft Excel

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