<p><strong>Key Responsibilities</strong></p><ul><li>Handle incoming and/or outgoing customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries, provide accurate information, and document all interactions.</li><li>Accurately enter and update customer information, orders, and other data into internal systems.</li><li>Review information for errors, completeness, and accuracy; make necessary corrections.</li><li>Meet daily productivity and accuracy goals for both call handling and data entry.</li><li>Follow scripts, procedures, and compliance guidelines during all interactions.</li><li>Work closely with other team members and departments to resolve issues promptly.</li><li>Maintain confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li><strong>Required:</strong></li><li>High school diploma or equivalent.</li><li>1–2 years of experience in a call center, data entry, or administrative role.</li><li>Strong verbal and written communication skills.</li><li>Accurate typing and data entry skills with strong attention to detail.</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li><strong>Preferred:</strong></li><li>Experience with CRM systems or call center software.</li><li>Bilingual skills are a plus.</li><li>Familiarity with Microsoft Office Suite or Google Workspace.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>