<p>&#128640; Senior Amazon Connect Telephony Developer</p><p>Location: 100% REMOTE </p><p>Type: Full-Time | No Sponsorship | Senior Level </p><p>Salary Range: Competitive – Typically between $125,000 – $155,000, depending on where you live. PLUS automatic 13% BONUS plus 20% PROFIT SHARING! </p><p>TECHNICAL KEYS: Own Telephony end to End. You need to have Both AMAZON CONNECT, Salesforce experience: Service Cloud, Voice, and Omnichannel ________________________________________</p><p>&#128293; Why You Should Apply</p><p>Are you ready to architect the future of cloud-based contact centers? This is your chance to own and evolve a cutting-edge Amazon Connect + Salesforce Service Cloud Voice. Be a technical leader as a Developer in a high-impact role, driving innovation in customer experience, voice analytics, and cloud-native integrations. Join a collaborative, agile team where your ideas shape the roadmap, and your work directly improves how thousands of users connect and communicate. APPLY!  </p><p>For immediate consideration, call or message Carrie Danger, SVP Permanent Placement, direct email address found on LinkedIn.</p><p>________________________________________</p><p>&#128736;️ What You’ll Need in this Senior Amazon Connect Telephony Developer</p><p>• 5–10+ years in telephony/contact center engineering.</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon Connect</p><p>• 3+ years hands-on with Amazon Connect.</p><p>• 2+ years with Salesforce Service Cloud Voice.</p><p>• MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch.</p><p>• Telephony fundamentals (SIP, RTP, QoS).</p><p>• Experience with REST APIs, event-driven architectures, and security best practices.</p><p>• Experience with Agentforce or Salesforce Professional.</p><p>• CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform).</p><p>• Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant).</p><p>• AWS certifications (Solutions Architect, Developer, DevOps).</p><p>• Exposure to other CCaaS platforms (Genesys, Five9, Twilio).</p><p>• Real-time analytics tools (Athena, QuickSight, Snowflake).</p><p>• SSO/Identity management (Okta, Azure AD).</p><p>What You’ll Do:</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon </p><p>• Build and maintain contact flows, Lex bots, call routing, and analytics using AWS services.</p><p>• MUST HAVE: Develop Lambda functions (Node.js/Python) to enhance voice capabilities & integrations.</p><p>• Deliver dashboards & reporting tools for contact center performance metrics.</p><p>• Partner with network/security teams to ensure QoS and secure IAM configurations.</p><p>****APPLY TODAY for this full-time opportunity with benefits & a base salary of up to $155K plus bonus + perks. For immediate and confidential consideration, contact Carrie Danger, SVP Permanent Placement - QUICK APPLY to this posting.  </p><p>• Phone: Office 515-259-6087 or Cell 515-991-0863</p><p>• • Email: Provided on LinkedIn profile</p>

<p>&#128736;️ What You’ll Need:  </p><p>• 5–10+ years in telephony/contact center engineering.</p><p>• 3+ years hands-on with Amazon Connect.</p><p>• 2+ years with Salesforce Service Cloud Voice.</p><p>• MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch.</p><p>• Telephony fundamentals (SIP, RTP, QoS).</p><p>• Experience with REST APIs, event-driven architectures, and security best practices.</p><p>• Experience with Agentforce or Salesforce Professional.</p><p>• CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform).</p><p>• Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant).</p><p>• AWS certifications (Solutions Architect, Developer, DevOps).</p><p>• Exposure to other CCaaS platforms (Genesys, Five9, Twilio).</p><p>• Real-time analytics tools (Athena, QuickSight, Snowflake).</p><p>• SSO/Identity management (Okta, Azure AD).</p>

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