We are looking for a skilled EMR Analyst to join our healthcare technology team in Dallas, Texas. In this role, you will focus on supporting and enhancing Epic Resolute applications to optimize revenue cycle operations. You will work closely with stakeholders and IT teams to implement solutions that improve efficiency and contribute to quality patient care.<br><br>Responsibilities:<br>• Provide consistent status updates and actively participate in meetings and relevant committees.<br>• Investigate and resolve customer-reported issues across Level 1–3, ensuring timely feedback and solutions.<br>• Conduct thorough application and integrated testing for assigned modules, including validation with end users.<br>• Facilitate seamless integration with third-party applications when necessary.<br>• Develop and maintain detailed documentation for all processes and workflows.<br>• Lead operational discovery sessions to identify organizational needs and propose effective solutions.<br>• Collaborate with cross-functional teams to implement technical and operational enhancements.

• Bachelor’s degree in healthcare, IT, or a related field; Master’s degree preferred.<br>• Epic Resolute certification or ability to obtain certification within three months of starting the position.<br>• Minimum of 2 years of experience with Epic Systems build, training, and support.<br>• Proficiency in Advanced Business Application Programming (ABAP) and Epicor.<br>• Strong skills in creating Business Requirement Documents and managing change processes.<br>• Familiarity with Oracle NetSuite Technologies.<br>• Ability to perform under deadlines and manage high-pressure situations with professionalism.

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