<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Worth, Texas. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by providing exceptional support and handling inquiries with professionalism. If you thrive in a fast-paced environment and have a knack for data entry and customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or chat, ensuring all issues are addressed effectively.<br>• Maintain accurate records of customer interactions and transactions using data entry systems.<br>• Resolve customer complaints by identifying problems and offering appropriate solutions.<br>• Collaborate with team members to improve customer service processes and ensure a seamless workflow.<br>• Provide detailed information about products or services to assist customers in making informed decisions.<br>• Follow company guidelines and procedures to deliver consistent and high-quality service.<br>• Monitor and report recurring customer issues to supervisors for further analysis.<br>• Adapt to evolving customer needs and handle multiple tasks efficiently.<br>• Assist with administrative duties related to customer service operations as needed.<br>• Participate in training sessions to stay updated on company policies and product knowledge.
<p><strong>Must be Authorized to work in the USA - no sponsorship accepted.</strong></p><p><br></p><p>We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, and troubleshooting of IT infrastructure across diverse locations. This role is critical to ensuring the successful delivery of IT services including server, network, and security systems, as well as low-voltage cabling. The ideal candidate will thrive in a dynamic environment, working closely with internal teams and external partners to meet project goals.</p><p><br></p><p><strong>***This position requires extensive travel—approximately 60% to 75%—across the United States. Candidates must be comfortable working in remote and challenging environments and be available for after-hours, weekend, and on-call support as needed.***</strong></p><p><br></p><ul><li>Install, configure, and troubleshoot IT systems including servers, network equipment, security devices, and structured cabling.</li><li>Support LAN/WAN infrastructure setup and maintenance.</li><li>Act as the primary technical contact for assigned field projects, coordinating across multiple teams.</li><li>Diagnose and resolve technical issues with a focus on timely and effective solutions.</li><li>Maintain accurate documentation of installations, inventory, and service records.</li><li>Participate in network monitoring and escalation rotations.</li><li>Travel to various sites to perform IT-related maintenance and installations.</li></ul><p><br></p>
<p>We are looking for a dedicated <strong><u>Customer Service Representative (bilingual in Spanish preferred) to join our team in Plano, Texas</u></strong>. This position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.</p><p>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.</p><p>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.</p><p>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.</p><p>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.</p><p>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.</p><p>• Assist with data entry and document preparation to support customer service operations.</p><p>• Provide clear and concise written communications to customers and internal stakeholders.</p><p>• Strive to deliver solutions that benefit both customers and the organization.</p>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
<p>We are seeking a motivated and detail-oriented <strong>Customer Service Representative</strong> to join our team on a<strong><u> contract-to-hire basis in Dallas, TX</u></strong>. The ideal candidate will handle sales orders, purchase orders, and execute comprehensive order management tasks. This position requires strong organizational skills, excellent communication, and a commitment to delivering exceptional customer service.</p>
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
<p><strong>Intake & Conflicts Coordinator – Direct Hire Opportunity</strong></p><p>📍 <em>Location: </em>Downtown Dallas (Hybrid)</p><p>💼 <em>Full-Time | Law Firm | Competitive Salary + Benefits</em></p><p>Are you detail-oriented and experienced in new business intake and conflicts? We’re partnering with a leading law firm to find a skilled <strong>Intake & Conflicts Coordinator</strong> to join their dynamic administrative team. In this role, you’ll be a key player in supporting attorneys and staff by conducting conflict searches, maintaining client/matter data, and ensuring compliance with internal procedures — all while protecting the confidentiality of sensitive information.</p><p><br></p><p><strong>🔍 Key Responsibilities:</strong></p><ul><li>Conduct conflict of interest searches for new business intake and lateral hire candidates.</li><li>Analyze and summarize search results to attorneys, providing clear and actionable insights.</li><li>Maintain accurate records and update client and matter billing information in the firm’s database.</li><li>Open new matters, manage updates, and assist with closure and archival processes.</li><li>Provide responsive and professional support to attorneys, legal staff, and clients.</li><li>Manage administrative tasks to ensure the integrity of the conflicts database.</li><li>Maintain strict confidentiality while communicating professionally with attorneys, staff, and clients.</li><li>Call Rosie Jones at 214-999-0909</li></ul>
<p>Robert Half is partnering with a client seeking a <strong>Bilingual Customer Service Representative (English/Spanish)</strong> to join their growing team. This role focuses on assisting customers with inquiries, orders, and account updates while ensuring a positive experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Cleburne, Texas. In this Contract to permanent position, you will play a key role in supporting inbound customer inquiries and assisting the sales team with administrative tasks to successfully manage the entire life-cycle of order fulfillment. This role requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process customer orders, ensuring accuracy and timely handling.</p><p>• Address customer inquiries and complaints, coordinating with internal teams for resolution.</p><p>• Maintain organized and up-to-date customer files for efficient record-keeping.</p><p>• Process purchase orders and oversee the timely procurement of materials and supplies.</p><p>• Assist in creating new item specifications based on provided files and guidelines.</p><p>• Collaborate with accounting to process customer credits and ensure proper documentation.</p><p>• Track inventory levels in the warehouse, analyze usage trends, and ensure stock availability within agreed limits.</p><p>• Support sales representatives by generating additional sales opportunities and providing administrative assistance.</p><p>• Record and distribute changes to customer orders, ensuring effective communication.</p><p>• Adhere to company policies and procedures while performing assigned duties.</p>
<p>We are immediately hiring for an Accounts Receivable Specialist to join our team in Fort Worth, Texas. In this contract to permanent position, you will play a key role in managing the company's accounts receivable processes, ensuring timely collections, and maintaining positive relationships with customers. This is a great opportunity for individuals with expertise in commercial collections, billing, and cash applications within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of open accounts to determine collection strategies.</p><p>• Initiate outbound collection calls to customers while fostering strong and reliable relationships.</p><p>• Address and resolve billing issues promptly to minimize delinquent accounts.</p><p>• Ensure timely collection of customer payments in line with payment schedules.</p><p>• Identify and report delinquency issues, collaborating with management for resolution.</p><p>• Monitor and maintain detailed records of assigned accounts and related collection activities.</p><p>• Follow up diligently on payment arrangements and commitments.</p><p>• Draft and send correspondence to customers to encourage payment on overdue accounts.</p><p>• Prepare and submit reports summarizing collection efforts and account statuses.</p><p>• Process billing, receive and post payments made via wire transfer, check, or credit card, and review credit memos.</p>
<p><strong><u>Accounts Receivable Specialist - Cash Application</u></strong></p><p>Join our dynamic team in Plano, TX 75093, where you’ll thrive in a fast-paced, rewarding environment with amazing benefits and the flexibility to work from home on Fridays! We’re seeking a passionate professional with cash application experience, 3+ years in accounts receivable (or similar role), and expertise working with large retail customers—bonus points for manufacturing or distribution backgrounds. This is a direct hire opportunity to make an impact with a top-tier company. Apply now to take your career to the next level!</p><p><br></p><p>Joe.Faradie at roberthalf com for confidential consideration - connect with me on linkedin</p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in The Colony, Texas. In this role, you will manage essential financial processes, ensuring accuracy and efficiency in handling payments and account transactions. This position requires a detail-oriented individual with expertise in cash applications, billing, and collections.<br><br>Responsibilities:<br>• Process and post customer payments, including deposits and cash applications, with precision and efficiency.<br>• Manage accounts receivable transactions, ensuring all payments are accurately recorded in the system.<br>• Handle billing tasks related to purchase orders, work orders, and job costing for residential construction projects.<br>• Reconcile accounts and investigate discrepancies to maintain accurate financial records.<br>• Monitor and process remittance information from lockboxes and other payment methods.<br>• Collaborate with customers and internal teams to address backcharges, chargebacks, and other payment-related issues.<br>• Ensure timely collection of outstanding balances from commercial accounts.<br>• Utilize industry-specific systems to manage accounts receivable processes effectively.<br>• Provide support in handling payments from major residential construction companies.<br>• Maintain organized records and documentation for audits and reporting purposes.
We are looking for an experienced Accounts Receivable Specialist to join our team in Flower Mound, Texas. This is a Contract-to-continuing opportunity with a reputable organization, offering growth potential and stability. The ideal candidate will excel in managing billing processes, ensuring accurate invoicing, and maintaining seamless communication with clients and internal teams.<br><br>Responsibilities:<br>• Issue and process accurate invoices in accordance with client and company standards.<br>• Review contracts to clarify billing requirements and resolve any discrepancies.<br>• Analyze billing data provided by analysts and make necessary adjustments prior to invoicing.<br>• Update and maintain billing databases daily using tools such as Microsoft Access and Excel.<br>• Create and distribute detailed invoicing reports for internal teams and external clients.<br>• Follow up with clients regarding overdue payments to ensure timely collections.<br>• Collaborate with operations teams to synchronize billing with project accruals.<br>• Assist in forecasting and conducting analysis on project billing.<br>• Perform additional tasks as assigned to support the accounts receivable function.
<p><strong>Digital Marketing Specialist - 2-3-month contract, full 30-40 hours a week!! HubSpot Must! </strong></p><p>Robert Half, Marketing & Creative is looking for a <strong>Digital Marketing Specialist</strong> for a 2-3-month contract with a client here in the Dallas-Fort Worth area. The<strong> Digital Marketing Specialist</strong> will be designing, creating and executing segmented marketing campaigns in <strong>HubSpot</strong>. <strong>Digital Marketing Specialist </strong>will oversee the contact list management, segmentation, lifecycle updates and data hygiene.<strong> Digital Marketing Specialist </strong>will ensure accurate, organized records supporting targeted marketing efforts and sales outreach. <strong>Digital Marketing Specialist</strong> will build and manage dashboards in <strong>HubSpot</strong>, LinkedIn and other platforms to monitors the sales pipeline campaign performance and lead lifecycle. <strong>Digital Marketing Specialist</strong> will analyze data supporting sales enablement, optimize marketing effectiveness, and drive growth. <strong>Digital Marketing Specialist</strong> will develop and manage a content calendar; create, curate, and schedule posts simultaneously across multiple social media platforms, including visual design and engagement tracking.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are seeking an organized and personable <strong>Front Desk Coordinator</strong> to be the first point of contact for our <strong><u>bustling downtown Dallas office.</u></strong> The ideal candidate will bring professionalism, outstanding communication skills, and a proactive attitude to this dynamic role. As the face of the office, you will provide exceptional customer service while ensuring smooth operations at the front desk.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome all visitors and ensure they are directed to the appropriate person or department in a friendly and professional manner.</li><li>Answer, screen, and direct incoming phone calls efficiently.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain the organization and appearance of the reception area, including arranging for maintenance and ensuring a positive first impression for guests.</li><li>Schedule and manage conference rooms, as well as coordinate meeting arrangements when necessary.</li><li>Assist with administrative tasks such as data entry, document preparation, filing, and correspondence.</li><li>Monitor office supply inventory and coordinate reorders to ensure availability.</li><li>Provide support to staff and various departments with special projects as assigned.</li><li>Ensure confidentiality of sensitive client and company information.</li></ul>
<p>Robert Half is seeking a polished and personable <strong>Receptionist</strong> to be the first point of contact for a busy office. You’ll manage the front desk, greet visitors, and provide administrative support to multiple departments.</p>
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
<p><strong>Creative Operations Specialist - 6+ Month Contract, Hybrid Schedule in Irving, 40 hours a week!</strong></p><p>Robert Half, Marketing & Creative is looking for a <strong>Creative Operations Specialist</strong> for a client in the Irving area. The <strong>Creative Operations Specialist</strong> will be managing creative workflows trafficking email and digital projects. <strong>Creative Operations Specialist</strong> will be reviewing, proofing and handling quality assurance on all project requests. <strong>Creative Operations Specialist</strong> will be coordinating multiple teams ensuring deadlines are met, briefs and assets are accurate and approved.</p>
<p>We are looking for a dynamic Sr. Account Executive to join our team in Dallas, Texas. This role is ideal for an experienced PR and communications expert who excels at crafting compelling narratives and delivering impactful results for clients. As part of our award-winning agency, you will manage diverse client portfolios, build strong media relationships, and execute strategic campaigns that drive measurable outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and execute tailored public relations strategies for a variety of B2B and B2C clients.</li><li>Manage client accounts, ensuring campaigns align with objectives and deliver meaningful results.</li><li>Build and maintain relationships with media professionals, securing coverage and enhancing brand visibility.</li><li>Monitor industry trends to identify opportunities for proactive storytelling and thought leadership.</li><li>Provide guidance and foster growth for entry-level team members and interns.</li><li>Collaborate with agency leadership to support new business development initiatives.</li><li>Create high-quality written materials, including press releases, pitches, and client messaging.</li><li>Elevate client visibility through innovative storytelling and strategic media relations.</li><li>Oversee the positioning and messaging for clients across industries such as banking, franchising, and commercial real estate.</li><li>Track campaign performance metrics and present insights to clients.</li></ul>
<p><strong>Position Overview:</strong></p><p>We are seeking an experienced and detail-oriented Accounts Receivable Manager to oversee and optimize the full accounts receivable (AR) cycle for a dynamic and high-volume environment. This role includes managing a team of 7 direct reports and overseeing a monthly portfolio of $150M+, encompassing AR operations such as credit assessments, lien processing, collections, and reporting. The ideal candidate will have strong leadership skills, a thorough understanding of accounts receivable processes, and the ability to drive efficiency and strategic decision-making within the team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise, mentor, and guide a team of 7 AR specialists, fostering a culture of collaboration, accountability, and professional growth.</li><li>Conduct performance evaluations, set individual and team goals, and provide training opportunities to enhance skillsets.</li><li>Facilitate cross-functional communication and collaboration with other departments as needed.</li><li>Manage the end-to-end AR cycle, including invoicing, collections, credit assessments, and lien processing, while ensuring compliance with company policies and legal requirements.</li><li>Oversee a monthly AR portfolio exceeding $150M, ensuring timely collections and accurate reporting.</li><li>Monitor overdue accounts and recommend strategies to recover outstanding balances while maintaining customer relationships.</li><li>Establish and review credit policies, procedures, and limits in alignment with business objectives and client risk profiles.</li><li>Analyze and mitigate potential financial risks associated with the AR portfolio.</li><li>Collaborate with the Credit and Collections team to ensure effective management of client accounts.</li><li>Prepare and present detailed AR performance reports, including aging analysis, cash flow forecasts, and KPIs, to senior management on a monthly basis.</li><li>Identify trends and areas for improvement within the AR cycle and implement solutions to optimize efficiency.</li><li>Build and implement strategies to streamline AR processes, improving accuracy and operational productivity.</li><li>Ensure effective use of corporate technology tools and systems for AR processes, adhering to corporate technology standards.</li><li>Ensure compliance with all applicable laws, regulations, and company standards related to credit, collections, and lien processing.</li><li>Oversee the preparation and filing of liens and ensure proper handling and resolution.</li></ul>
We are looking for a motivated and results-driven Appointment Setter to join our team in Frisco, Texas. In this position, you will play a crucial role in supporting our sales team by connecting with decision-makers across various industries, including education, government, and legal sectors. This opportunity offers room for growth, with the potential to advance into a Sales Executive role.<br><br>Responsibilities:<br>• Conduct high volumes of outbound calls to engage decision-makers in school districts, government agencies, and court systems.<br>• Schedule meetings between Sales Executives and potential clients to facilitate deal closures.<br>• Utilize a proactive and strategic approach to identify and secure new leads.<br>• Collaborate with the sales team to achieve monthly appointment-setting targets.<br>• Build rapport with stakeholders to create opportunities for long-term partnerships.<br>• Maintain accurate records of outreach activities and appointments in the system.<br>• Partner with Laserfiche to leverage its strong industry reputation in discussions with prospects.<br>• Adapt communication strategies to suit diverse customer profiles and industries.<br>• Stay informed about product offerings and market trends to enhance client interactions.
<p>Our client, a leader in providing document management and process automation solutions, is seeking a dynamic <strong>Inside Sales/Appointment Setter</strong> to join their team on a <strong><u>contract-to-hire basis in Plano, TX.</u></strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>As an Inside Sales/Appointment Setter, you will play a crucial role in generating new business opportunities and building relationships with prospective clients. You will work closely with the sales and marketing teams, reaching out to potential leads, scheduling appointments, and contributing to the success of the organization's growth objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Lead Generation & Prospecting:</strong></p><ul><li>Identify, research, and target potential clients in industries that would benefit from document management and process automation solutions.</li><li>Effortlessly collaborate with the sales team to align strategies for prospect outreach based on target markets.</li></ul><p><strong>Outbound Calls & Engagement:</strong></p><ul><li>Proactively conduct outbound calls to introduce potential clients to the company's innovative solutions.</li><li>Follow up on inbound leads generated by marketing campaigns to build meaningful connections and convert interest into appointments.</li></ul><p><strong>Appointment Setting:</strong></p><ul><li>Schedule meetings or demonstrations for senior sales representatives to present tailored solutions to prospective clients.</li><li>Ensure all appointments are appropriately logged in the CRM system and confirmed with clients.</li></ul><p><strong>Pipeline Management:</strong></p><ul><li>Document all client interactions and maintain up-to-date information on leads in the company CRM system.</li><li>Monitor and nurture leads throughout the sales cycle to ensure follow-through and conversion.</li></ul><p><strong>Knowledge & Training:</strong></p><ul><li>Develop a strong understanding of document management tools and process automation technologies to effectively communicate their value to prospects.</li><li>Continuously stay up to date with industry trends and the competitive landscape.</li></ul>
We are looking for a highly skilled Tax Manager to join our detail-oriented services team in Carrollton, Texas. This role is ideal for an experienced tax expert who thrives in a dynamic environment and is passionate about delivering exceptional client service. As a key leader in the firm, you will oversee tax compliance, planning, and team management while ensuring adherence to regulatory standards.<br><br>Responsibilities:<br>• Manage the preparation and review of tax returns for corporations, partnerships, nonprofits, and individuals, ensuring accuracy and compliance.<br>• Develop and implement effective tax planning strategies to help clients minimize liabilities and optimize their financial outcomes.<br>• Lead and mentor a team of tax experts, fostering growth and promoting a culture of continuous improvement.<br>• Stay updated on changes in tax laws and regulations, ensuring the firm and clients remain compliant with all requirements.<br>• Identify and address tax-related risks by establishing robust controls and review processes.<br>• Participate in business development efforts, including networking and relationship-building with potential clients and industry professionals.<br>• Provide guidance on entity formation and tax implications for new business ventures.<br>• Utilize tax software such as CCH ProSystem Fx and CCH Sales Tax to streamline processes and improve efficiency.
