We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
<p><strong>Must be Authorized to work in the USA - no sponsorship accepted.</strong></p><p><br></p><p>We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, and troubleshooting of IT infrastructure across diverse locations. This role is critical to ensuring the successful delivery of IT services including server, network, and security systems, as well as low-voltage cabling. The ideal candidate will thrive in a dynamic environment, working closely with internal teams and external partners to meet project goals.</p><p><br></p><p><strong>***This position requires extensive travel—approximately 60% to 75%—across the United States. Candidates must be comfortable working in remote and challenging environments and be available for after-hours, weekend, and on-call support as needed.***</strong></p><p><br></p><ul><li>Install, configure, and troubleshoot IT systems including servers, network equipment, security devices, and structured cabling.</li><li>Support LAN/WAN infrastructure setup and maintenance.</li><li>Act as the primary technical contact for assigned field projects, coordinating across multiple teams.</li><li>Diagnose and resolve technical issues with a focus on timely and effective solutions.</li><li>Maintain accurate documentation of installations, inventory, and service records.</li><li>Participate in network monitoring and escalation rotations.</li><li>Travel to various sites to perform IT-related maintenance and installations.</li></ul><p><br></p>
<p><strong>Remote after 3-weeks of onsite training in Fort Worth, TX</strong></p><p><br></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Rep</strong> to join a collaborative and close-knit team. This position offers a unique opportunity for a <strong>Customer Service Rep</strong> to receive hands-on training in a supportive environment before transitioning to a flexible work-from-home schedule. If you're someone who thrives in a fast-paced, team-oriented atmosphere and enjoys helping others, this <strong>Customer Service Rep</strong> role is the perfect fit.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer incoming calls and determine the type of assistance needed</li><li>Provide first-call resolution by navigating internal systems and offering accurate information</li><li>Document and track all inquiries and resolutions in the system</li><li>Foster a positive relationship with callers through professional and courteous communication</li><li>Collaborate with a 13-member team, including 2 leads, to ensure service excellence</li><li>Assist teammates and contribute to a cooperative team environment</li><li>Adapt to a schedule of back-to-back calls with minimal supervision</li></ul>
<p>We are seeking a dynamic and customer-focused <strong>Client Services Representative</strong> to join our team. In this role, you will play a key part in building and maintaining strong relationships with clients, ensuring their needs are met, and delivering exceptional service. The ideal candidate will be a proactive communicator with excellent problem-solving skills and a commitment to providing top-tier client support.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.</li><li>Build and maintain strong client relationships through regular communication and proactive engagement.</li><li>Collaborate with internal teams to ensure timely and accurate delivery of products or services.</li><li>Process client requests, gather needed information, and ensure it is communicated to relevant stakeholders.</li><li>Identify opportunities to enhance the client experience and recommend improvements to processes and procedures.</li><li>Track and document client interactions, requests, and feedback in the CRM system.</li><li>Assist in the onboarding of new clients, ensuring a smooth and seamless transition.</li><li>Stay informed about company products, services, and industry trends to effectively assist clients.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming calls, emails, and chats to assist customers with inquiries, orders, and service requests.</li><li>Resolve customer issues in a timely and professional manner, escalating when necessary.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Maintain detailed records of customer interactions and transactions in company systems.</li><li>Collaborate with internal departments to ensure seamless customer support.</li><li>Meet or exceed performance metrics, including response times, quality, and customer satisfaction scores.</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Logistics Clerk to join our team in Haltom City, Texas. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely responses to inquiries, and maintaining high standards of customer service. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Oversee and manage multiple customer accounts, ensuring all interactions and processes align with company standards.<br>• Handle logistics, contract management, and customer relations to maintain smooth operations and foster positive relationships.<br>• Communicate effectively with internal and external customers through both written and verbal channels.<br>• Process order entries from purchase orders and create accurate quotes following established procedures.<br>• Review contracts for accuracy, resolve discrepancies, and ensure compliance with company policies and guidelines.<br>• Utilize enterprise systems, such as SAP, to input and extract material data efficiently and accurately.<br>• Maintain and organize customer files using tools like SharePoint, ensuring records are up-to-date and accessible.<br>• Identify potential risks in contract changes and recommend solutions to mitigate impacts.<br>• Collaborate on special projects, addressing challenges and implementing improvements as needed.<br>• Stay informed about company products and procedures to provide accurate information and support to customers.
<p>We are looking for a <strong><u>Customer Care Associate</u></strong> for <strong><u>Direct/Permanent Hire </u></strong>in<strong><u> Lewisville, TX.</u></strong> In this role, you will manage customer accounts, ensure seamless order processing from start to finish, act as the primary contact for assigned accounts, and collaborate with internal teams and manufacturing sites to deliver exceptional customer service. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the central point of communication between customers, sales teams, and various internal departments.</p><p>• Handle customer inquiries, complaints, and requests promptly to ensure satisfaction.</p><p>• Collaborate with production control to determine pre-order lead times and set realistic expectations.</p><p>• Review incoming purchase orders and verify feasibility of requested deadlines with manufacturing.</p><p>• Accurately process inbound and outbound sales orders, ensuring compliance with company systems.</p><p>• Validate manual and electronic order entries to guarantee accuracy within the system.</p><p>• Monitor inventory levels to manage item availability and ensure smooth electronic ordering processes.</p><p>• Track order progress, oversee shipment statuses, and provide timely updates to customers.</p><p>• Coordinate shipping logistics with customer teams and internal departments, providing tracking details when needed.</p><p>• Support project managers in resolving quality issues, processing claims, and addressing customer concerns.</p>
We are looking for an Order Management Specialist to support our customer service and logistics operations in Irving, Texas. This role involves managing order entry, inventory tracking, and ensuring data accuracy while fostering positive relationships with customers and internal teams. The ideal candidate will excel in providing prompt and effective solutions to customer inquiries and logistical challenges.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Monitor inventory levels to prevent stock shortages or overages and support inventory allocation strategies.<br>• Collaborate with the logistics team to track incoming shipments and resolve any discrepancies.<br>• Address and resolve customer concerns related to orders, shipping delays, and inventory issues.<br>• Maintain and update the customer relationship database, ensuring accurate documentation of logistical requirements and preferences.<br>• Synchronize data across systems to ensure consistency and reliability.<br>• Communicate effectively with sales teams, retailers, and distributors to support order fulfillment and logistics.<br>• Participate in discussions to improve inventory management and allocation processes.<br>• Provide exceptional customer service by responding promptly to inquiries and delivering solutions.<br>• Support logistics managers in maintaining smooth operations and meeting supply chain objectives.
<p>Robert Half is working with an exciting Law Firm in Mesquite, TX looking for a <em><u>Bilingual Receptionist</u></em> to join their team. This position requires this individual to be bilingual in Spanish since you will be communicating with some clients who only speak Spanish. If you are looking to join a great firm and available to interview and start ASAP, please apply to this job posting. </p><p><br></p><p>Job Description:</p><ul><li>The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized office environment. </li><li>This role requires this person to be Bilingual in Spanish.</li><li>Greet clients and guests in a courteous, professional manner, directing them to the appropriate staff or resources.</li><li>Answer and manage phone lines, emails, and inquiries in both [languages], ensuring clear communication for all parties.</li><li>Schedule appointments, maintain calendars, and update legal records when necessary.</li><li>Assist with administrative tasks such as filing, scanning, copying, and document preparation.</li><li>Handle confidential client information with discretion and in compliance with firm guidelines.</li><li>Collaborate with lawyers, paralegals, and other team members to support the daily operations of the law office.</li><li>Previous experience in an administrative or receptionist role, ideally in a legal or professional services environment.</li><li>Strong organizational, multitasking, and time management skills.</li><li>Excellent written and verbal communication abilities.</li><li>Proficiency with office technology (e.g., Microsoft Office Suite) and familiarity with legal software is a plus.</li><li>Customer service experience in a fast-paced setting.</li></ul>
<p>Are you a friendly and organized professional who thrives on creating excellent first impressions? Our manufacturing company is seeking a welcoming and detail-oriented <strong>Receptionist</strong> to be the face of our organization and provide essential administrative support.</p><p>Key Responsibilities:</p><ul><li><strong>Front Desk Duties:</strong> Greet visitors, clients, and employees with professionalism and a positive attitude while managing the visitor log.</li><li><strong>Phone Communication:</strong> Answer and direct incoming calls promptly and accurately, addressing inquiries or redirecting as appropriate.</li><li><strong>Mail and Package Handling:</strong> Sort and distribute incoming mail and manage outgoing shipments efficiently.</li><li><strong>Scheduling Support:</strong> Assist with scheduling meetings, conference rooms, and appointments as needed.</li><li><strong>Office Supplies Management:</strong> Monitor and order office supplies to ensure the smooth operation of the workspace.</li><li><strong>Clerical Support:</strong> Help with basic administrative tasks such as data entry, filing, photocopying, and maintaining office organization.</li><li><strong>Safety Check-In:</strong> Maintain compliance with company safety protocols for visitors, ensuring they are aware of and follow plant safety procedures.</li></ul><p><br></p>
<p><strong>Email Marketing Specialist</strong></p><p><strong>Location:</strong> Dallas, TX 75206 (Hybrid Schedule)</p><p><strong>Duration:</strong> 6-month contract | 20–30 hours/week</p><p><br></p><p>We’re seeking an <strong>Email Marketing Specialist</strong> to support our growing digital marketing efforts across multiple brands under a parent company umbrella. This is a part-time contract role with a hybrid schedule, requiring some onsite collaboration in Dallas, TX. You’ll play a key role in streamlining email operations and ensuring targeted, effective communication with our customer base.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li>Segment email lists across multiple brands to ensure accurate targeting.</li><li>Deploy emails to the correct audiences with precision and consistency.</li><li>Build and maintain a routine email content calendar using HubSpot.</li><li>Assist with email design, testing, and performance tracking.</li><li>Support ongoing optimization of email campaigns based on engagement metrics.</li></ol>
We are looking for a highly organized and meticulous Collections Specialist to join our team in Fort Worth, Texas. In this Contract-to-Permanent position, you will play a critical role in managing accounts receivable and ensuring the timely collection of outstanding balances. This role is ideal for individuals with strong negotiation skills and a customer-focused approach in the energy or natural resources industry.<br><br>Responsibilities:<br>• Manage a portfolio of accounts to ensure timely collection of outstanding balances while maintaining positive customer relationships.<br>• Investigate and resolve payment discrepancies promptly, negotiating payment plans as needed.<br>• Maintain detailed and accurate records of all collection activities, including customer communications and payment agreements.<br>• Analyze aging reports to monitor overdue invoices and prioritize collection efforts.<br>• Collaborate with internal teams, including sales and finance, to resolve credit-related issues and streamline processes.<br>• Ensure all collection practices comply with company policies and relevant legal regulations.<br>• Handle inbound calls related to billing and account inquiries, providing thorough and efficient support.<br>• Utilize accounting software, CRM systems, and other tools to track account statuses and optimize collection strategies.<br>• Assist in claim administration and oversee billing functions to ensure accuracy and efficiency.
We are looking for a dedicated Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-permanent role, you will play a vital part in managing and improving our collections processes to ensure timely payments and maintain strong relationships with clients. This position offers an excellent opportunity to utilize your expertise in commercial and consumer collections while contributing to the financial health of the organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collection activities to ensure timely payments.<br>• Communicate professionally with clients to address overdue accounts and negotiate payment solutions.<br>• Implement effective strategies to reduce outstanding balances and improve collection rates.<br>• Maintain accurate records of payment agreements, account statuses, and collection efforts.<br>• Analyze billing and payment discrepancies to identify and resolve issues promptly.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Monitor and report on key performance indicators related to collections.<br>• Follow all regulatory and compliance guidelines in handling sensitive financial information.<br>• Provide exceptional customer service while balancing the need for effective collections.<br>• Contribute to continuous improvement initiatives within the collections department.
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
<p>Robert Half is pleased to share a Contract to Permanent Accounts Receivable job opportunity with a growing organization in Fort Worth, TX! This position is responsible for B2B collections, resolving customer billing problems, cash applications, account reconciliations, and reducing accounts receivable delinquency. This is an onsite position that will interview and start immediately. If you are interested in this position and have strong commercial accounts receivable experience, apply today for immediate consideration!</p><p><br></p><ul><li>Manage accounts receivable by reviewing open balances and conducting proactive collection outreach while maintaining positive customer relationships.</li><li>Investigate and resolve billing discrepancies, reducing delinquent accounts through effective communication and problem-solving.</li><li>Record and apply customer payments (ACH, wire, check, and credit card) in alignment with due dates and company policies.</li><li>Monitor assigned accounts, prepare collection activity reports, and follow up on payment arrangements to ensure timely resolution.</li><li>Draft and send collection correspondence to encourage payment compliance.</li><li>Process credit memos, assist with billing adjustments, and support accurate application of payments.</li><li>Maintain working knowledge of sales tax processes, including uploading exemption certificates into compliance systems.</li></ul>
<p>We are seeking a professional and organized Part-Time Bilingual (Spanish) Receptionist/Office Administrator with strong data entry experience to join our team. The ideal candidate will be a motivated individual with excellent communication skills, both verbal and written, in English and Spanish. This role is essential in ensuring smooth daily operations by handling a variety of administrative and reception tasks, including managing incoming calls and visitors, performing timely and accurate data entry, and supporting office operations as needed.</p>
<p>Robert Half is seeking a professional and customer-focused <strong>Receptionist</strong> to serve as the face of our client’s organization in <strong><u>Addison, TX. </u></strong>The ideal candidate will create a welcoming atmosphere for employees, visitors, and callers, while skillfully handling administrative tasks that support the smooth operation of the office. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with people.</p>
<p><strong>Digital Marketing Specialist</strong></p><p><strong>Location:</strong> Irving, TX 75063 (Hybrid Schedule)</p><p><strong>Duration:</strong> 2-month contract, full-time (40 hours/week)</p><p><br></p><p>Robert Half is seeking a <strong>Digital Marketing Specialist</strong> with strong HubSpot expertise to support a fast-paced marketing team for a leading client in Irving, TX. This is a hybrid role requiring onsite presence three days per week. The ideal candidate is a data-driven marketer with a passion for crafting impactful campaigns across digital channels.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Develop and optimize digital marketing campaigns using HubSpot, including email marketing, lead generation, and automation workflows.</p><p> • Execute inbound marketing strategies to attract and convert high-quality leads.</p><p> • Build and manage HubSpot workflows, lead scoring models, and segmentation strategies.</p><p> • Collaborate with cross-functional teams to create SEO-friendly content for blogs, landing pages, and email campaigns.</p><p> • Monitor campaign performance using analytics tools and refine strategies to maximize ROI.</p><p> • Align marketing efforts with sales and customer relationship teams through CRM integrations.</p><p> • Stay current on digital marketing trends and HubSpot updates to enhance campaign effectiveness.</p><p><br></p><p><strong>Email Marketing Focus:</strong></p><p> • Strategize and execute email campaigns aligned with business goals.</p><p> • Analyze performance metrics (CTR, open rates, conversions) and apply insights to improve results.</p><p> • Create personalized, engaging email content and manage A/B testing initiatives.</p><p> • Ensure responsive design and brand consistency across email communications.</p><p> • Build targeted customer lists and manage segmentation for improved outreach.</p>
Key Responsibilities: Greet and direct visitors, clients, and employees in a friendly and detail oriented manner. Answer, screen, and route incoming phone calls and emails. Maintain reception area and conference rooms, ensuring they are clean and presentable. Schedule and coordinate meetings, appointments, and conference calls. Receive, sort, and distribute mail and packages. Assist with basic administrative tasks such as data entry, filing, and document preparation. Support other departments with clerical needs as assigned.
<p>Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. </p><p> </p><p><strong>POSITION: DESKTOP SUPPORT</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE</strong></p><p><strong>DURATION: 12 MONTH CONTRACT </strong></p><p><strong>RATE: $27-$32/hr</strong></p><p> </p><p><strong><u>RESPONSIBILITIES </u></strong></p><ul><li>Provides end user support to internal staff </li><li>Resolving hardware and software problems</li><li>Install, configure, and troubleshoot software applications,</li><li>Operating systems, and drivers on various devices</li><li>Manage Office 365 accounts, troubleshoot email and collaboration tool issues,</li><li>Perform regular system updates, patches, and antivirus scans to ensure security and performance</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
<p>We're seeking an organized, personable, and detail-oriented <strong>Part-Time Bilingual (Spanish) Receptionist/Office Administrator</strong> with data entry experience. This role is crucial in providing a welcoming environment for patients and ensuring that the administrative side of the practice runs smoothly. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have experience with clerical duties, including data entry. <strong>The schedule for this role is Monday-Wednesday, 18 hours a week.</strong></p>
We are looking for a detail-oriented Legal Billing Specialist to join our team in Dallas, Texas. This role requires expertise in legal billing processes and excellent organizational skills to ensure smooth and efficient operations. You will play a vital part in managing invoices, handling client communications, and supporting administrative functions.<br><br>Responsibilities:<br>• Generate and process legal invoices using TABS3 software while ensuring accuracy and compliance with client requirements.<br>• Convert invoices into appropriate billing file formats and submit them through online platforms, including eBilling systems or eBillingHub.<br>• Communicate directly with clients to assist with accounts receivable tasks and address billing inquiries.<br>• Coordinate the submission of budgets and handle invoice appeals to meet client expectations.<br>• Maintain organized records by performing retention and storage tasks.<br>• Manage general office filing activities to support a well-structured workspace.<br>• Provide administrative assistance and complete additional duties as directed by the Office Manager.
We are looking for an Accounts Receivable Specialist to join our team in Flower Mound, Texas, on a Contract-to-permanent basis. In this role, you will play a critical part in managing invoicing, collections, and cash applications, ensuring accuracy and efficiency in financial operations. This position offers a dynamic work environment within a growing organization.<br><br>Responsibilities:<br>• Prepare and distribute invoices with precision, adhering to both client and internal guidelines.<br>• Review contractual agreements to identify billing specifications and resolve discrepancies.<br>• Analyze and adjust billing data provided by analysts prior to finalizing invoices.<br>• Maintain and update billing records and databases using Microsoft Access and Excel.<br>• Generate detailed billing reports for internal stakeholders and external clients.<br>• Conduct follow-ups on overdue accounts to facilitate timely payments.<br>• Collaborate with operational teams to ensure billing aligns with accrued project expenses.<br>• Assist in forecasting and analyzing project-related billing data.<br>• Perform additional duties as assigned to support the accounts receivable function.
<p>We are looking for an Associate Financial Planner to join our team in Dallas, Texas. In this role, you will assist in delivering comprehensive financial planning services to clients, including tax planning, investment analysis, and retirement strategy optimization. You will work closely with the Financial Planner and other team members to ensure seamless client support and accurate financial reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and update client consultation files in collaboration with the Data Input Specialist for annual meetings.</p><p>• Support the Financial Planner in identifying and implementing tailored planning opportunities for clients.</p><p>• Assist clients and the Financial Planner in executing financial strategies and recommendations throughout the year.</p><p>• Conduct reviews of annual income tax returns and develop accurate year-end tax projections.</p><p>• Perform financial analysis and tax planning for clients' business units to optimize outcomes.</p><p>• Participate in annual client meetings alongside the Financial Planner to discuss financial goals and progress.</p><p>• Review and reconcile current investment asset allocations to ensure alignment with client objectives.</p><p>• Analyze and optimize retirement plans based on annual goals and client-specific needs.</p><p>• Coordinate with internal teams and external vendors to facilitate the implementation of financial plans.</p><p>• Provide training and review the work of the Data Input Specialist to ensure accuracy and consistency.</p>
