Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required.<br><br>Minimum Qualifications<br><br>A High School Diploma or GED is required. An Associate's Degree in Information Technology, Computer Science, Networking, or related field from an accredited college, university, or vocational school is required, a Bachelor's Degree is preferred. Three years of full time paid experience in IT/IS, two of which are in support of users in a Windows environment, is required. (Substitution: A certification in computer networking or two years of full time paid relevant experience may substitute for the Associate's Degree.) Must have experience that demonstrates a knowledge and understanding of local area networks (LAN), metropolitan area networks (MAN), Wide area networks (WAN), Cisco Networking, TCP/IP, Routers, Switches as well as Windows and PC client-server or web-based systems. Network certification (e.g.: CCNA, CCDA, CCNP, CCDP) is highly desired. Strong communication, documentation ability, leadership, and organizational skills are needed. Must be able to lift and carry a minimum of thirty pounds. A valid State of Ohio Driver's License is required.<br><br>Supplemental Information<br><br>Preferred Requirements<br><br>3+ years' experience with managing Cisco environments.<br> Advanced Cisco Certifications

Firewall Technologies, Cisco Routers, Active Directory, Cisco Networking, LAN - Local Area Network, TCP/IP, TCP/IP Networking, Cisco CCNA, Switches

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