We are looking for a dedicated Intake Specialist to join our team in Cleveland, Ohio. In this role, you will play a vital part in assisting low-income families by facilitating their qualification for additional support services. This is a long-term contract position, providing an excellent opportunity to make a meaningful impact in your community.<br><br>Responsibilities:<br>• Conduct client intake processes to gather necessary information and documentation.<br>• Assist families in completing applications for assistance programs.<br>• Utilize microfilm and content management systems (CMS) to manage and organize client records.<br>• Work in a production environment to ensure efficient processing of applications.<br>• Communicate effectively with clients to address inquiries and provide guidance.<br>• Maintain accurate and up-to-date records in compliance with organizational policies.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Monitor program eligibility requirements and assist clients in meeting necessary criteria.<br>• Provide support in managing and resolving any application-related issues.<br>• Ensure confidentiality and security of client information throughout the intake process.
• Previous experience in client intake or a related role.<br>• Familiarity with application processes for assistance programs.<br>• Proficiency in using microfilm and content management systems (CMS).<br>• Strong organizational skills and attention to detail.<br>• Ability to work effectively in a fast-paced production environment.<br>• Excellent communication and interpersonal skills.<br>• Knowledge of program eligibility criteria for low-income families.<br>• Commitment to maintaining confidentiality and professionalism.
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<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Cleveland, OH
- onsite
- Temporary
- 13.46 - 15.59 USD / Hourly
- We are looking for a dedicated Intake Specialist to join our team in Cleveland, Ohio. In this role, you will play a vital part in assisting low-income families by facilitating their qualification for additional support services. This is a long-term contract position, providing an excellent opportunity to make a meaningful impact in your community.<br><br>Responsibilities:<br>• Conduct client intake processes to gather necessary information and documentation.<br>• Assist families in completing applications for assistance programs.<br>• Utilize microfilm and content management systems (CMS) to manage and organize client records.<br>• Work in a production environment to ensure efficient processing of applications.<br>• Communicate effectively with clients to address inquiries and provide guidance.<br>• Maintain accurate and up-to-date records in compliance with organizational policies.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Monitor program eligibility requirements and assist clients in meeting necessary criteria.<br>• Provide support in managing and resolving any application-related issues.<br>• Ensure confidentiality and security of client information throughout the intake process.
- 2025-10-23T12:24:00Z