We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Clayton, North Carolina. In this role, you will play a vital part in ensuring a seamless experience for patients by managing scheduling, registration, and addressing inquiries with professionalism. This is an excellent opportunity to contribute to a healthcare environment where patient care and satisfaction are the top priorities. Responsibilities: • Coordinate patient scheduling to optimize appointment availability and minimize wait times. • Assist patients with inquiries, providing clear and compassionate communication to address their needs. • Handle patient registration, ensuring accurate entry of personal and medical information into the system. • Deliver exceptional customer service in a call center environment, responding to calls promptly and effectively. • Support patients in navigating healthcare processes, including appointments and services. • Maintain confidentiality and adhere to all healthcare regulations and standards. • Work collaboratively with medical and administrative staff to ensure a positive patient experience. • Troubleshoot scheduling conflicts and resolve issues with efficiency and care. • Provide patients with information about available services, appointments, and follow-up procedures.

• Proven experience in patient scheduling and registration within a healthcare setting. • Strong customer service skills, with experience in a call center or similar environment. • Excellent communication abilities, both verbal and written. • Familiarity with healthcare systems and regulations, ensuring compliance at all times. • Ability to handle multiple tasks while maintaining attention to detail. • Proficiency in using scheduling software and other administrative tools. • Demonstrated ability to work collaboratively in a team-oriented environment. • High school diploma or equivalent required; additional healthcare-related certifications are a plus.

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Clayton, NC
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for a dedicated Patient Service Representative to join our team on a contract basis in Clayton, North Carolina. In this role, you will play a vital part in ensuring a seamless experience for patients by managing scheduling, registration, and addressing inquiries with professionalism. This is an excellent opportunity to contribute to a healthcare environment where patient care and satisfaction are the top priorities. Responsibilities: • Coordinate patient scheduling to optimize appointment availability and minimize wait times. • Assist patients with inquiries, providing clear and compassionate communication to address their needs. • Handle patient registration, ensuring accurate entry of personal and medical information into the system. • Deliver exceptional customer service in a call center environment, responding to calls promptly and effectively. • Support patients in navigating healthcare processes, including appointments and services. • Maintain confidentiality and adhere to all healthcare regulations and standards. • Work collaboratively with medical and administrative staff to ensure a positive patient experience. • Troubleshoot scheduling conflicts and resolve issues with efficiency and care. • Provide patients with information about available services, appointments, and follow-up procedures.
2025-08-25T15:18:55Z

Patient Service Representative Job in Clayton | Robert Half