We are looking for a detail-oriented Help Desk Analyst I to join our team on a Contract basis in Chattanooga, Tennessee. In this role, you will assist with hardware setup and breakdown, support shipping processes, and ensure accurate tracking of shipped equipment. The position offers an excellent opportunity to develop hands-on experience in a fast-paced, Windows-based environment.<br><br>Responsibilities:<br>• Assist in the setup and disassembly of hardware and equipment.<br>• Prepare hardware for shipping, including boxing and labeling items.<br>• Track and log shipments to ensure accurate documentation and delivery.<br>• Provide basic troubleshooting support for hardware and software issues.<br>• Manage service desk tickets and ensure timely resolution of inquiries.<br>• Utilize Active Directory to handle user account management and access control.<br>• Work with Microsoft Windows 10 systems to perform essential maintenance.<br>• Collaborate with team members to address technical challenges efficiently.<br>• Ensure compliance with company standards and procedures during hardware configuration.

• Proficiency in Active Directory for managing user accounts and permissions.<br>• Strong knowledge of Microsoft Windows 10 and its functionalities.<br>• Ability to troubleshoot basic hardware and software issues effectively.<br>• Familiarity with service desk ticket systems and processes.<br>• Excellent organizational skills for tracking and documenting shipments.<br>• Previous experience in hardware setup and shipping processes is preferred.<br>• Strong communication skills to collaborate with team members.<br>• Ability to adapt to a Windows-based environment and learn industry-specific tools quickly.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>