We are looking for a motivated Inside Sales Representative to join our team in Charlotte, North Carolina. In this Contract to permanent role, you will play a vital part in delivering exceptional customer service while driving sales growth in the retail furniture industry. This position offers an exciting opportunity to contribute to various aspects of sales operations, customer support, and team collaboration. Responsibilities: • Foster a positive and detail-oriented atmosphere by maintaining a results-driven attitude when interacting with customers and colleagues. • Develop a thorough understanding of website functionalities and product details to deliver superior customer service and sales expertise. • Address customer inquiries and sales-related issues independently, escalating matters to management only when necessary. • Regularly monitor and respond to voicemail messages to ensure timely communication and resolution. • Collaborate with customers, delivery services, and field technicians to resolve service issues efficiently and cost-effectively. • Support departments such as Accounting, Marketing, Operations, and Sales by assisting with urgent or time-sensitive projects. • Accurately process daily online orders and ensure swatch kits are prepared and mailed promptly. • Help Accounting with shipping vendor quote comparisons to identify the most cost-effective options for orders. • Assist in entering furniture orders into the internal system when required. • Contribute to team efforts by offering assistance with critical tasks, including filing and other administrative duties as needed.

• Proven experience in inside sales or customer service roles. • Strong ability to maximize sales opportunities and achieve revenue targets. • Familiarity with retail buying and an understanding of the furniture industry is preferred. • Excellent communication skills to effectively engage with customers and team members. • Proficiency in using sales systems and tools to manage orders and customer interactions. • Organizational skills to handle multiple tasks and prioritize efficiently. • Ability to work independently and demonstrate initiative in problem-solving. • A collaborative mindset with a willingness to support team members in various tasks.

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Charlotte, NC
onsite
Contract / Temporary to Hire
17.41 - 20.16 USD / Hourly
We are looking for a motivated Inside Sales Representative to join our team in Charlotte, North Carolina. In this Contract to permanent role, you will play a vital part in delivering exceptional customer service while driving sales growth in the retail furniture industry. This position offers an exciting opportunity to contribute to various aspects of sales operations, customer support, and team collaboration. Responsibilities: • Foster a positive and detail-oriented atmosphere by maintaining a results-driven attitude when interacting with customers and colleagues. • Develop a thorough understanding of website functionalities and product details to deliver superior customer service and sales expertise. • Address customer inquiries and sales-related issues independently, escalating matters to management only when necessary. • Regularly monitor and respond to voicemail messages to ensure timely communication and resolution. • Collaborate with customers, delivery services, and field technicians to resolve service issues efficiently and cost-effectively. • Support departments such as Accounting, Marketing, Operations, and Sales by assisting with urgent or time-sensitive projects. • Accurately process daily online orders and ensure swatch kits are prepared and mailed promptly. • Help Accounting with shipping vendor quote comparisons to identify the most cost-effective options for orders. • Assist in entering furniture orders into the internal system when required. • Contribute to team efforts by offering assistance with critical tasks, including filing and other administrative duties as needed.
2026-01-05T14:14:00Z

Inside Sales Representative Job in Charlotte, NC | Robert Half