We are looking for a detail-oriented Dispatch coordinator to join a waste and environmental services organization in Cerritos, California in a Contract to Permanent role. This position supports daily drayage coordination by managing customer requests, confirming shipment details, and helping ensure timely, accurate service delivery. The ideal candidate brings strong communication skills, comfort working in transportation or logistics systems, and the ability to balance customer service with billing accuracy in a fast-paced environment. Responsibilities: • Coordinate incoming customer requests for drayage services and arrange scheduling details with accuracy and urgency. • Enter and maintain order information in transportation and business systems while partnering closely with dispatch operations to keep records current. • Compare shipment details against customer paperwork, port terminal activity, and steamship line timelines to confirm correct information before execution. • Address customer questions related to pickup and delivery timing, service exceptions, accessorial charges, and supporting documentation. • Track import and export booking activity and escalate service concerns or delays to both internal leadership and customers as needed. • Audit completed moves each day to validate pricing, confirm rate agreement compliance, and prepare accurate billing records. • Issue customer invoices within required billing timeframes following container ingate and maintain organized documentation. • Support resolution of invoice discrepancies by researching account details and assisting with responses to billing disputes.

• Previous experience in dispatch, transportation coordination, logistics, or a related customer-facing operations role. • Bilingual communication skills in Spanish are preferred. • Familiarity with Profit Tools software is preferred. • Experience working with ocean carriers or logistics providers such as Maersk, Ocean Network Express, or similar organizations is highly valued. • Working knowledge of billing processes, rate verification, and order documentation review. • Ability to use business systems such as CRM, ERP, transportation platforms, or related operational software. • Strong customer service, communication, and coordination skills with close attention to detail.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Cerritos, CA
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a detail-oriented Dispatch coordinator to join a waste and environmental services organization in Cerritos, California in a Contract to Permanent role. This position supports daily drayage coordination by managing customer requests, confirming shipment details, and helping ensure timely, accurate service delivery. The ideal candidate brings strong communication skills, comfort working in transportation or logistics systems, and the ability to balance customer service with billing accuracy in a fast-paced environment. Responsibilities: • Coordinate incoming customer requests for drayage services and arrange scheduling details with accuracy and urgency. • Enter and maintain order information in transportation and business systems while partnering closely with dispatch operations to keep records current. • Compare shipment details against customer paperwork, port terminal activity, and steamship line timelines to confirm correct information before execution. • Address customer questions related to pickup and delivery timing, service exceptions, accessorial charges, and supporting documentation. • Track import and export booking activity and escalate service concerns or delays to both internal leadership and customers as needed. • Audit completed moves each day to validate pricing, confirm rate agreement compliance, and prepare accurate billing records. • Issue customer invoices within required billing timeframes following container ingate and maintain organized documentation. • Support resolution of invoice discrepancies by researching account details and assisting with responses to billing disputes.
2026-11-10T00:00:00Z