<ul><li>Deliver exceptional service by responding to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.</li><li>Resolve customer issues efficiently by accurately identifying their needs and implementing appropriate solutions.</li><li>Maintain a comprehensive understanding of the company’s products or services to effectively address customer concerns.</li><li>Accurately document customer interactions, issues, and resolutions in the CRM system.</li><li>Work closely with other departments (such as sales or technical support) to ensure seamless customer experiences.</li><li>Handle a high volume of calls or messages daily, prioritizing tasks to maximize productivity.</li><li>Stay updated on company policies, procedures, and industry best practices to provide top-notch support.</li></ul><p><br></p>

<ul><li><strong>Education & Experience</strong>: High school diploma or equivalent required; associate or bachelor’s degree preferred. Previous experience in customer service, call centers, or related fields is highly desirable.</li><li><strong>Technical Skills</strong>: Familiarity with CRM tools, email platforms, and MS Office Suite (Word, Excel, Outlook).</li><li><strong>Communication Skills</strong>: Strong verbal and written communication skills to interact confidently with customers and resolve issues effectively.</li><li><strong>Problem-Solving Skills</strong>: Ability to think critically and provide creative, customer-focused solutions.</li><li><strong>Adaptability</strong>: Comfortable working in a fluid, team-oriented environment and adjusting to shifting priorities.</li><li><strong>Empathy</strong>: A positive attitude and genuine desire to help others succeed.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>