We are looking for a motivated Concierge 3 to join our team on a contract basis in Cambridge, Massachusetts. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and seamless experience within the workplace. Your responsibilities will include managing guest services, providing exceptional customer support, and assisting with building operations to create a positive and memorable environment. This is a highly visible position requiring outstanding communication and organizational skills.<br><br>Responsibilities:<br>• Greet and engage with visitors and employees, ensuring a warm and attentive welcome.<br>• Assist guests with signing in, providing wayfinding directions, and addressing general inquiries.<br>• Manage building badge needs for employees and external visitors as required.<br>• Conduct building walk-throughs, identify issues, and initiate work orders or escalate as necessary.<br>• Support special events by coordinating meeting room setups, catering, and basic AV/IT troubleshooting.<br>• Respond to safety and security concerns, reporting and assisting in emergencies when needed.<br>• Provide feedback on workplace experiences to help enhance the environment.<br>• Monitor and maintain the cleanliness and organization of public spaces, resetting rooms post-events as necessary.<br>• Act as a liaison for vendors and service providers during events and daily operations.<br>• Deliver exceptional customer service to ensure a positive experience for all building occupants.

• Proven experience in customer service, hospitality, or a related field.<br>• Strong interpersonal and communication skills with a warm and approachable demeanor.<br>• Ability to stand for extended periods and assist in high-traffic areas.<br>• Proficiency in handling event coordination, including room setups and catering arrangements.<br>• Basic technical skills to assist with AV/IT troubleshooting and connectivity issues.<br>• Strong organizational skills to manage multiple tasks effectively.<br>• Knowledge of safety and security protocols within a workplace setting.<br>• Flexibility to adapt to varying responsibilities and work schedules.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>