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4 results for Customer Service Representative in Beloit, WI

Dispatching Customer Service Representative

Madison, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a customer-focused Dispatching Customer Service Representative to support daily service operations in Madison, Wisconsin. This Long-term Contract position combines front-line customer communication with appointment coordination, helping ensure homeowners receive timely service and technicians stay on schedule. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while delivering a positive customer experience. Responsibilities: • Manage incoming phone calls, chats, and service inquiries with professionalism, empathy, and a strong sense of urgency. • Turn customer requests and online leads into scheduled appointments by collecting complete and accurate job details. • Coordinate daily technician assignments and adjust schedules throughout the day to improve route efficiency and response times. • Track field activity in real time and respond quickly to delays, urgent requests, cancellations, or rescheduling needs. • Maintain productive appointment calendars by filling open time slots and arranging future maintenance visits. • Keep customers and technicians informed of schedule updates, arrival expectations, and changes to planned service. • Reach out to existing customers to arrange routine maintenance services and support ongoing service relationships. • Follow up after service completion to confirm satisfaction, address concerns, and help resolve issues through completion. • Provide general administrative support for the branch during slower periods and assist with additional service coordination tasks as needed.
2026-06-23T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-07-03T00:00:00Z

Client Solutions Manager

Middleton, WI
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
Client Solutions Manager – Technology Staffing📍 Madison, WI (Hybrid/Local Market Focus) 🏢 Robert Half TechnologyAt Robert Half, we believe great careers start with great connections — and our Client Solutions Managers are at the center of it.This is the same role I started my career in at Robert Half. It’s a unique opportunity to build a career where business development, relationship building, and problem-solving come together to create real impact for clients and candidates alike.About the RoleAs a Client Solutions Manager, you will be responsible for building and growing client relationships within the local technology market. You’ll partner with hiring managers to understand their business needs and connect them with top technology talent across contract and direct hire solutions.This is a high-impact, consultative sales role where you will own your territory, build your pipeline, and help organizations solve their most critical technology staffing challenges.What You’ll Do<ul><li>Develop and grow relationships with new and existing clients across the Madison and surrounding Wisconsin tech market</li><li>Partner with hiring managers to understand technical needs and team culture</li><li>Source business opportunities and build a strong client pipeline</li><li>Collaborate with recruiters to deliver high-quality technology talent</li><li>Provide consultative guidance on hiring trends, market conditions, and talent strategy</li><li>Drive revenue through contract and direct hire placements</li></ul>What We’re Looking For<ul><li>Strong relationship-building and communication skills</li><li>Curiosity and willingness to learn technology and business needs</li><li>Competitive, self-motivated mindset with a team-first attitude</li><li>Ability to listen, ask great questions, and solve problems</li><li>Experience in sales, recruiting, customer success, or technology preferred (not required)</li><li>Passion for helping people grow their careers and businesses succeed</li></ul>Why Robert HalfAt Robert Half, you’re not just filling jobs — you’re building careers and solving business problems that matter.We offer:<ul><li>Industry-leading training and development</li><li>A collaborative, high-performing local team</li><li>Established client relationships in the Wisconsin technology market</li><li>Strong earning potential with base + commission structure</li><li>Career growth opportunities across sales, leadership, and specialty paths</li></ul>
2026-06-30T00:00:00Z

Sales Support

Wonder Lake, IL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused Sales Support specialist to join a tree nursery operation in Wonder Lake, Illinois. This Long-term Contract position will serve as a key point of contact for customers while helping drive quote preparation, order processing, and day-to-day sales coordination. The role is ideal for someone who enjoys working in a fast-paced office environment, communicates well across teams, and brings energy to both service and sales activities. Responsibilities: • Welcome and assist customers in person, providing a helpful and attentive experience during each interaction. • Prepare pricing information, generate quotes, and enter customer orders accurately to support timely fulfillment. • Partner with sales and account management teams to help maintain customer relationships and support ongoing business needs. • Respond to questions about products, availability, and order status through clear and courteous communication. • Coordinate with internal departments to keep information aligned and ensure smooth handling of customer requests. • Contribute to daily office operations by managing administrative and sales support tasks as needed. • Support both inbound and outbound sales efforts by identifying customer needs and helping move opportunities forward.
2026-06-25T00:00:00Z