We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.• Enter customer orders accurately into internal systems and verify information for completeness.• Assist callers with questions, requests, and service-related concerns to ensure a positive experience.• Place outbound calls when needed to follow up on orders, clarify information, or provide updates.• Document customer interactions clearly and maintain organized records of conversations and actions taken.• Resolve routine issues independently and escalate more complex matters to the appropriate team when necessary.

• Previous experience in customer service or a call center environment. • Ability to manage inbound and outbound phone communication effectively. • Strong data entry and order processing skills with a high level of accuracy. • Clear verbal communication skills and a detail-oriented phone manner. • Strong problem-solving abilities and a customer-focused approach to service. • Ability to multitask, stay organized, and work efficiently in a fast-paced setting.

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Beloit, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Beloit, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume communication, and ensuring accurate order processing. The person in this role will serve as a dependable point of contact for incoming inquiries while delivering attentive service across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a high volume of call center interactions while maintaining a strong focus on accuracy and attention to detail.• Enter customer orders accurately into internal systems and verify information for completeness.• Assist callers with questions, requests, and service-related concerns to ensure a positive experience.• Place outbound calls when needed to follow up on orders, clarify information, or provide updates.• Document customer interactions clearly and maintain organized records of conversations and actions taken.• Resolve routine issues independently and escalate more complex matters to the appropriate team when necessary.
2026-06-04T00:00:00Z