<p>The Medical Front Desk Coordinator is responsible for creating a welcoming and efficient front office environment for a healthcare practice or medical facility. This role serves as the first point of contact for patients and visitors, managing the reception area, appointment scheduling, patient check-in/check-out, and performing various administrative tasks to support smooth daily operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors professionally, answer phones, and respond to inquiries in a courteous manner.</li><li>Handle patient registration, and verify insurance information.</li><li>Schedule, confirm, and reschedule patient appointments using medical practice software.</li><li>Maintain organized patient records and ensure confidentiality in compliance with HIPAA regulations.</li><li>Facilitate patient check-in/check-out, distribute required forms, and assist with pre-visit paperwork.</li><li>Coordinate communication between patients, medical staff, and physicians.</li><li>Process incoming and outgoing correspondence, including faxes and emails.</li><li>Assist with data entry, billing support, and reporting as required.</li><li>Manage office supplies inventory and maintain cleanliness of the reception area.</li></ul><p><br></p>

<p><strong>Preferred Software Experience:</strong></p><ul><li>Electronic Health Record (EHR) systems such as Epic, Cerner, or Athenahealth.</li><li>Medical practice management software such as eClinicalWorks, NextGen, or Kareo.</li><li>Appointment scheduling tools, patient portal platforms, and Microsoft Office Suite.</li><li><br></li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in a medical office or healthcare front desk role strongly desired.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Proficiency with electronic health records (EHR) systems and common office software.</li><li>Ability to multitask, manage time effectively, and maintain professionalism in a fast-paced environment.</li><li>Understanding of medical terminology and basic insurance processes is a plus.</li></ul><p><br></p>

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