<p><strong>Overview</strong></p><p> We are seeking a Training & Development Specialist to support organization-wide employee training and development initiatives. This role focuses on designing, delivering, and continuously improving training programs that ensure employees are equipped to deliver exceptional customer experiences, remain compliant with regulatory requirements, and support operational and sales goals.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist with the design, development, facilitation, and delivery of employee training sessions</li><li>Coordinate and utilize external training programs and learning tools as needed</li><li>Recommend improvements to training programs based on participant feedback, performance metrics, and regulatory updates</li><li>Partner with managers and leadership to assess training needs and develop effective learning solutions</li><li>Conduct seminars and workshops on new products, policies, and procedures</li><li>Support the development and management of the training budget, as assigned</li><li>Conduct on-site visits to assess and address employee training needs</li><li>Assist with the administration and ongoing management of the Learning Management System (LMS)</li><li>Support non-retail learning and development programs</li><li>Design custom training content and materials as needed</li><li>Ensure all work complies with applicable laws, regulations, policies, and guidelines</li><li>Perform additional duties as assigned</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree or equivalent professional experience required</li><li>3+ years of experience in adult education, training, or a related field</li><li>Working knowledge of supervision and management principles</li><li>Adult training certification or other relevant certifications preferred</li><li>Experience in regulated or operational environments preferred</li><li>Content design or instructional design experience preferred</li></ul><p><strong>Skills & Abilities</strong></p><ul><li>Strong understanding of office procedures and equipment</li><li>Effective training and facilitation techniques</li><li>Proficiency in Microsoft Word and Excel</li><li>Excellent written, verbal, and organizational skills</li><li>High attention to detail and strong time-management abilities</li><li>Confident presentation and communication skills</li><li>Ability to work collaboratively across teams</li></ul><p><strong>Working Conditions & Physical Requirements</strong></p><ul><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment</li><li>Ability to operate a keyboard and standard office equipment</li><li>Ability to read and interpret documents and training materials</li><li>Ability to travel, as required</li><li>Ability to lift, move, or carry up to 20 pounds when necessary (reasonable accommodations will be made in accordance with applicable laws)</li></ul>

<h3 class="rh-display-3--rich-text">Innovation starts with people.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>