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38 results for Document Controller in Baltimore, MD

File/Scanning Clerk
  • Mclean, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a detail-oriented File/Scanning Clerk to join our team in McLean, Virginia. In this contract position, you will play a vital role in maintaining and organizing records while supporting the secure and efficient transition of physical files to electronic formats. This is an excellent opportunity to contribute to a team-focused environment and ensure the seamless management of essential documentation.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Organize, file, and retrieve company records in both physical and digital formats.</p><p>• Maintain accurate filing systems and ensure documents are properly labeled and indexed.</p><p>• Assist with scanning, data entry, and document distribution as needed.</p><p>• Handle confidential information with professionalism and integrity.</p><p>• Support general administrative functions when needed.</p><p><br></p>
  • 2026-01-26T17:08:42Z
Front Desk Coordinator
  • Mclean, VA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
  • 2026-01-23T15:58:52Z
Tax Preparer
  • Falls Church, VA
  • onsite
  • Temporary
  • 26.91 - 31.16 USD / Hourly
  • We are looking for a dedicated Tax Preparer to join our team in Falls Church, Virginia. In this long-term contract position, you will play a vital role in ensuring accurate and efficient tax preparation for individual clients. This role requires strong attention to detail, excellent organizational skills, and proficiency in tax software to support seamless operations.<br><br>Responsibilities:<br>• Organize and manage client documents to ensure accurate record-keeping.<br>• Scan and maintain electronic files for efficient document management.<br>• Upload and retrieve client documents using the portal system.<br>• Handle incoming documents received via mail or in person with care.<br>• Maintain a control list to track all received documents.<br>• Safeguard and manage client payments securely.<br>• Prepare bank deposits approximately twice per week.<br>• Perform data entry tasks within the tax preparation program.<br>• Assist in preparing individual tax returns with precision and compliance.
  • 2026-01-27T18:51:12Z
Paralegal
  • Washington, DC
  • remote
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p><strong>Robert Half is partnering with a boutique law firm known for its sophisticated commercial real estate practice, including complex leasing and high-value real estate transactions. This role will provide primary support to a high-volume leasing partner/attorney who handles a constant flow of drafting, revising, and managing intricate amendments and leases.</strong></p><p><br></p><p><strong>About the Firm:</strong></p><p>The firm represents clients across the full commercial real estate lifecycle, including:</p><p>• Acquisition, development, and sale of commercial (retail, industrial) and mixed-use properties.</p><p>• Sophisticated leasing matters for both landlords and tenants involving office, retail, industrial, and ground leases.</p><p>• Representation of borrowers and lenders in a wide range of real estate financing, including acquisition, construction, permanent, and mezzanine loans for office buildings, multifamily projects, hotels, land development, and shopping centers.</p><p>• Representation of building owners regarding telecommunications, cable and wiring, satellite dish, and related services.</p><p><br></p><p>Responsibilities:</p><p>• Draft and revise commercial lease agreements and amendments, ensuring clear and accurate terms are reflected.</p><p>• Analyze lease provisions to identify discrepancies, missing terms, and structural issues.</p><p>• Collaborate with attorneys to prioritize and manage workflows across numerous leasing transactions.</p><p>• Coordinate the finalization of documents, including obtaining necessary signatures and organizing deal completion.</p><p>• Maintain organized records, tracking active matters and deadlines across the leasing portfolio.</p><p>• Monitor the progress of leases and amendments, ensuring they advance through each stage of the process.</p><p>• Perform quality control checks, document comparisons, and track critical dates from leasing agreements.</p><p>• Serve as a reliable administrative support for the leasing practice, facilitating communication and progress updates.</p><p>• Support efficient deal management by keeping internal files and status lists up to date.</p>
  • 2026-01-09T19:34:34Z
File clerk
  • Vienna, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract employment opportunity for a File Clerk in Vienna, Virginia. The selected individual will offer support in maintaining and organizing files. This role is mainly based on data entry, requiring proficiency in data processing and a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain files.</p><p>• Process and store paperwork according to an efficient filing system.</p><p>• Respond to requests to access files.</p><p>• Track and maintain records in a systematic manner.</p><p>• Ensure efficient and secure access to files.</p><p>• Scan, file and sort documents.</p><p>• Regularly update and maintain a tracking system for files.</p><p>• Ensure the confidentiality and privacy of files and documents.</p><p>• Assist in bending and sitting activities related to file management.</p><p><br></p>
  • 2026-01-26T17:08:42Z
Paralegal
  • Washington, DC
  • remote
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced paralegal to join our client's legal team in Washington, District of Columbia. This role focuses on managing high-volume, complex commercial leasing matters, including drafting and revising lease documents, coordinating workflows, and supporting deal administration. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Draft and revise commercial leases and amendments based on firm templates and letters of intent.</p><p>• Analyze lease provisions to identify inconsistencies, missing terms, or potential structural issues.</p><p>• Ensure all lease documents reflect accurate details such as key dates, rent structures, and commencement terms.</p><p>• Track and prioritize active leasing matters, deadlines, and open items across multiple deals.</p><p>• Coordinate signatures, finalize documents, and oversee the completion of leasing transactions.</p><p>• Maintain communication with attorneys regarding workflow progress and next steps.</p><p>• Monitor the status of leases and amendments throughout each stage of the process.</p><p>• Organize and update internal files, tracking systems, and portfolio records for leasing matters.</p><p>• Perform quality control checks, document comparisons, and manage critical dates within leasing documents.</p><p>• Serve as a reliable administrative support anchor for the leasing practice.</p>
  • 2025-12-29T14:54:15Z
Project Accountant
  • Washington, DC
  • onsite
  • Permanent
  • 90000.00 - 105000.00 USD / Yearly
  • <p>Our client, a privately owned real estate firm involved in real estate investment, development and property management worldwide is one of the largest real estate organizations in the world and they are looking for a Senior Property Accountant. This Senior Property Accountant will be responsible for ensuring the accuracy and propriety of all financial data and reports. Responsibilities include but are not limited to:</p><ul><li>Collaborate closely with Controller, Property/Project Manager, and Accountants to maintain the accuracy of accounting, financial reporting, and construction draw processes, when required.</li><li>Create funding requests for both investors and lenders.</li><li>Perform treasury-related tasks, which include initiating wire transfers for distributions, debt service, and other periodic or special payments.</li><li>Analyze accounts receivable (AR) aging to evaluate collectability and recommend write-offs or reserves as needed.</li><li>Support the Property Management team with analysis of accounts receivable data to assist in collection efforts, if necessary.</li><li>Post journal entries to the general ledger, ensuring compliance with GAAP or other applicable accounting standards. If relevant, review journal entries prepared by Accountants or external parties to ensure accuracy and alignment with accounting principles.</li><li>Manage project/property reporting schedules and draw calendars.</li><li>Execute month-end close tasks, including preparing and reviewing reconciliations of complex accounts.</li><li>Conduct thorough reviews and analyses of the general ledger.</li><li>Accurately calculate, invoice, and record Property/Development Management fees and Construction Management fees in a timely manner.</li><li>Oversee fixed asset records by setting up and tracking new assets and processing monthly depreciation/amortization.</li><li>Prepare monthly and quarterly financial statements along with detailed supporting schedules, in coordination with the Property/Project Manager to ensure correctness.</li><li>Create lender-related reserve, escrow, or draw requests (including tenant improvements, commissions, and capital expenses).</li><li>Investigate accounting standards, draft memorandums outlining positions, and document appropriate treatment for unique or new financial items.</li><li>Implement and monitor procedures to ensure compliance with internal controls.</li><li>Provide assistance to the Asset Management and Property Management teams in preparing annual property budgets and reconciling differences between Argus models and budgets/forecasts. Enter approved budgets into relevant accounting systems.</li><li>Compile and submit information required for financial statement and internal audits.</li><li>Generate tax projections and develop tax preparation workpapers as needed.</li><li>Support and mentor new accountants in their respective specialties or product areas to ensure the consistency and accuracy of processes and deliverables.</li><li>Contribute to projects, ad hoc reporting, and analysis for the Accounting team as requested.</li></ul><p>The ideal candidate for this Senior Property Accountant role will have a BS in accounting from an accredited university- 3+ years of public accounting (auditing of real estate companies) or another real estate company doing similar work. This real estate company has a lot to offer an employee since they are a global firm located in the heart of DC. To apply to this Senior Property Accountant job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
  • 2026-01-09T19:34:34Z
Staff Accountant
  • Newark, DE
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p>PRIMARY DUTIES AND ACCOUNTABILITIES</p><p>• Support and participate in the monthly financial statement close process for Business Unit or functional area of responsibility, ensuring that all financial transactions are recorded accurately and timely as well as analyzing and reviewing financial statements and variances. Consult and liaise with operating unit finance personnel on accounting issues. (40%)</p><p>• Prepare, review and analyze account reconciliations for companies and/or designated functions within Business Unit or functional area of responsibility. Ensure compliance with Sarbanes-Oxley control requirements. (20%)</p><p>• Prepare the monthly reporting packages, including analysis of current actual results to prior period actual results for use in internal and external reporting. Assists in the accounting, analysis and budgeting of various accounts in coordination with FP& A. (20%)</p><p>• Interact with internal and external auditors, Controller's Group and Business Units as required to accomplish goals. (10%)</p><p>• Assist, as needed, in special projects and the implementation of changes in FASB/GAAP. (10%)</p><p><br></p><p>JOB SCOPE</p><p>• Perform day-to-day activities associated with the monthly financial statement close process.</p><p>• Ensure financial transactions are recorded accurately and timely.</p><p>• Proactively notify Principal, Manager or Director of any accounting/reporting issues or concerns.</p><p>• Work closely with other departments and Business Units regarding accounting activities.</p><p>• May participate in planning processes at project and departmental level.</p><p>• Work under minimal supervision.</p><p>• Position, at times, may require overtime, weekend work and limited travel.</p><p>Qualifications</p><p>MINIMUM QUALIFICATIONS</p><p>• Bachelor's degree in Accounting or equivalent</p><p>• 2-4 years of related experience</p><p>• Demonstrated technical knowledge and understanding of Accounting theory, principles, practices and regulations including FASB/GAAP and SOX compliance</p><p>• Understands requirements for documentation in work papers, disclosures and memos; demonstrated ability to document a broad range of technical issues</p><p>• Demonstrated successful use of technology to improve process efficiency</p><p>• Demonstrated project management skills</p><p>• Commitment to highest standards of quality and integrity</p><p>• Exude a high degree of professionalism and treats others with respect</p><p><br></p><p>PREFERRED QUALIFICATIONS</p><p>• MBA with a concentration in Accounting or Finance</p><p>• CPA</p><p>• Public Accounting expertise</p><p>• Regulatory/utility/FERC/SEC reporting or energy industry experience</p>
  • 2026-01-26T21:53:40Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
  • 2026-01-26T17:08:42Z
Bilingual Spanish Customer Service Representative
  • Baltimore, MD
  • remote
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>The Bilingual Spanish Customer Service Representative provides high-quality support to customers in both English and Spanish. This role involves handling inquiries, resolving issues, and delivering accurate information while maintaining a positive and professional customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a courteous and empathetic approach.</li><li>Document customer interactions and update records accurately in internal systems.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain confidentiality and handle sensitive customer information with discretion.</li><li>Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards.</li><li>Collaborate with team members and supervisors to improve service processes.</li></ul><p><br></p>
  • 2026-01-14T13:28:39Z
Bilingual Call Center Representative (English/Spanish)
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>We are looking for a dedicated and compassionate Call Center Representative to join our team in Gaithersburg, Maryland. This Bilingual Call Center Representative contract position supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:48:38Z
Bilingual Call Center Representative (English/Spanish)
  • Silver Spring, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>Job Summary</p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p>Responsibilities</p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:38:40Z
Bilingual Call Center Representative (English/Spanish)
  • Rockville, MD
  • onsite
  • Temporary
  • 19.00 - 24.00 USD / Hourly
  • <p>We are looking for a Bilingual Call Center Representative who can provide excellent support to our clients in both Spanish and English. </p><p><strong>Job Summary</strong></p><p>The Bilingual Call Center Representative supports patients by handling high-volume inbound and outbound calls. This role focuses on appointment coordination, patient support, and accurate documentation using Athena or other EMR systems.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Answer high-volume inbound calls in English and Spanish</p><p>• Schedule, reschedule, and cancel patient appointments in EMR</p><p>• Provide accurate information regarding services, locations, and providers</p><p>• Verify patient information and insurance details</p><p>• Document all interactions thoroughly in Athena or EMR system</p><p>• Escalate urgent or complex issues as appropriate</p><p>• Maintain productivity and quality standards</p><p><br></p>
  • 2026-01-12T14:48:38Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2026-01-26T17:58:57Z
Customer Service Representative
  • Chantilly, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Chantilly, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2026-01-14T19:28:55Z
Receptionist
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.20 - 17.60 USD / Hourly
  • We are looking for a friendly and organized Receptionist to join our team on a contract basis in Baltimore, Maryland. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and a welcoming environment. This position suits someone who thrives in an educational setting and enjoys interacting with a variety of individuals.<br><br>Responsibilities:<br>• Greet visitors warmly and assist them in navigating the premises.<br>• Answer and direct incoming phone calls using a multi-line switchboard system.<br>• Maintain the front desk area, ensuring it is clean and presentable at all times.<br>• Provide accurate information to visitors and callers regarding school policies and events.<br>• Manage incoming mail and deliveries, ensuring proper distribution.<br>• Coordinate with staff to relay messages and handle inquiries efficiently.<br>• Monitor and report any security or safety concerns in the reception area.<br>• Demonstrate attention to detail and an approachable demeanor to represent the school's values.<br>• Assist with administrative tasks as required, such as scheduling or data entry.
  • 2026-01-29T17:43:46Z
Customer Experience Specialist
  • Linthicum, MD
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p>A growing manufacturing company in Linthicum, MD is seeking a Customer Experience Specialist to join their team! Primary job duties include order entry, pricing delivery, updates on delivery tracking information, helping with customers’ issues, questions, concerns, identifying the status of an order, handling inbound phone calls. This person must have prior experience working in ERP systems, along with strong customer service aptitude.</p>
  • 2026-01-23T17:48:49Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.00 - 17.50 USD / Hourly
  • We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. As part of a local government initiative, you will play a crucial role in ensuring excellent service and support to the community. This is a long-term contract position that offers an opportunity to make a meaningful impact by delivering attentive and detail-oriented customer service within a call center environment.<br><br>Responsibilities:<br>• Handle incoming calls with a focus on quality, addressing inquiries and resolving concerns efficiently.<br>• Maintain accurate records of customer interactions and update relevant data entry systems.<br>• Provide clear and effective communication to assist customers with their needs and concerns.<br>• Work collaboratively within a team to meet call center performance metrics and service standards.<br>• Follow established protocols and procedures to ensure compliance with organizational policies.<br>• Offer solutions to customer issues by identifying appropriate resources and escalating complex cases when necessary.<br>• Manage call volumes effectively while maintaining a high level of customer satisfaction.<br>• Participate in training sessions and refreshers to stay updated on best practices and system changes.<br>• Contribute to a positive work environment by supporting team members and promoting a culture of excellence.<br>• Ensure all interactions are handled with confidentiality and adhere to local government regulations.
  • 2026-01-20T22:04:37Z
Receptionist
  • Alexandria, VA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Receptionist to join our team on a contract-to-permanent basis in Alexandria, Virginia. In this role, you will play a crucial part in ensuring the smooth operation of the office by managing reception duties, handling administrative tasks, and maintaining a welcoming environment. If you are detail-oriented, organized, and enjoy contributing to a collaborative workspace, this position is an excellent opportunity for you.<br><br>Responsibilities:<br>• Maintain an organized and detail-oriented reception area to create a welcoming environment for visitors.<br>• Receive and log incoming packages, ensuring timely delivery to the appropriate recipients.<br>• Handle daily mail operations, including delivering mail to tenants and the post office.<br>• Monitor and manage billing items such as postage, conference room usage, and office supplies.<br>• Process monthly reconciliations for credit card statements and make regular bank deposits.<br>• Assist with administrative tasks, including document creation, copying, faxing, and note-taking.<br>• Manage inventory of office and coffee supplies, ensuring timely restocking as needed.<br>• Load and unload the office dishwasher, water plants, and ensure newspapers are collected from the building entrance.<br>• Ensure printers, copiers, and fax machines are stocked with paper and functioning properly.<br>• Support the Property Manager with assigned duties, contributing to efficient office operations.
  • 2026-01-16T13:29:13Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2026-01-21T20:14:05Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 15.50 - 17.00 USD / Hourly
  • We are looking for dedicated and detail-oriented Customer Service Representatives to join our team on a long-term contract basis in Baltimore, Maryland. This role involves providing exceptional support to customers through inbound calls, ensuring timely and accurate responses to inquiries. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and with attention to detail.<br>• Respond to customer inquiries with accurate information and solutions.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Perform data entry tasks to update systems and ensure information accuracy.<br>• Collaborate with team members to improve processes and resolve complex issues.<br>• Monitor and adhere to call center performance metrics and service standards.<br>• Provide empathetic and effective communication to address customer concerns.<br>• Follow established procedures and guidelines to ensure consistent service delivery.<br>• Participate in training sessions to enhance skills and stay updated on policies.<br>• Assist in identifying trends and opportunities for process improvements.
  • 2026-01-09T19:34:34Z
Sr. Customer Service Specialist
  • Rosedale, MD
  • remote
  • Temporary
  • 20.00 - 27.00 USD / Hourly
  • The Senior Customer Service Specialist serves as a subject matter expert within the customer service team, handling complex or escalated issues while delivering high-quality support. This role combines advanced problem-solving, customer advocacy, and mentorship responsibilities. The Senior Customer Service Specialist contributes to continuous improvement by identifying trends, supporting training efforts, and maintaining service excellence across all customer channels. <br> Key Responsibilities Handle escalated customer inquiries and complaints Process orders, returns, or account updates Maintain detailed records of customer interactions Assist in training and mentoring new representatives Identify trends and recommend process improvements Ensure adherence to service-level agreements (SLAs) Serve as a point of contact for complex or high-value accounts Collaborate with cross-functional teams to resolve issues Support quality assurance and coaching initiatives Contribute to knowledge base and procedure documentation
  • 2026-01-27T14:14:07Z
Bilingual Appointment Scheduler (English/Spanish
  • Rockville, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Rockville, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. This role requires strong attention to detail, clear communication, and experience navigating Athena or similar EMR platforms.</p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p>
  • 2026-01-12T14:53:59Z
Bilingual Appointment Scheduler (English/Spanish
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Bilingual Appointment Scheduler to join our healthcare team in Gaithersburg, Maryland. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. The Bilingual Appointment Scheduler is responsible for coordinating patient appointments efficiently and accurately. </p><p>Responsibilities</p><p>• Schedule and confirm patient appointments in Athena or EMR</p><p>• Communicate appointment details clearly in English and Spanish</p><p>• Coordinate provider availability, referrals, and follow-ups</p><p>• Verify patient demographics and insurance information</p><p>• Reduce no-shows through reminders and proactive outreach</p><p>• Maintain accurate scheduling records and documentation</p><p>• Collaborate with clinical and administrative teams</p><p><br></p><p><br></p>
  • 2026-01-12T15:05:05Z
Front Desk Coordinator
  • Columbia, MD
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 24.00 USD / Hourly
  • <p>We are seeking a motivated, personable, and tech-savvy Front Desk Coordinator to join our team in Columbia, Maryland. This contract-to-permanent position is ideal for someone who thrives in a dynamic environment, enjoys delivering exceptional administrative and customer service support, and is comfortable navigating digital tools. If you are organized, proactive, and passionate about creating positive experiences, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, including vendors, clients, and customers, ensuring a detail oriented and friendly first impression.</p><p>• Oversee the completion of necessary paperwork, sign-in protocols, and security procedures.</p><p>• Maintain cleanliness and organization in shared spaces such as the lobby, kitchen, and open work areas.</p><p>• Provide informative tours of office spaces, conference rooms, and virtual workspaces to potential clients.</p><p>• Support sales efforts by assisting new clients with leasing office spaces or booking meeting rooms.</p><p>• Manage special administrative tasks and projects as required to support the team.</p><p>• Operate a multi-line phone system, answering and directing inbound calls efficiently.</p><p>• Deliver concierge-style services to meet the needs of clients and visitors.</p><p>• Collaborate with team members to ensure smooth front desk operations and customer satisfaction.</p>
  • 2026-01-22T16:39:06Z
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