We are looking for a dedicated Medical Customer Service Representative to join our team in Bakersfield, California. In this long-term contract position, you will play a vital role in ensuring smooth patient care by managing supplies, interacting with patients, and supporting staff in a healthcare setting. This role offers an excellent opportunity to apply your customer service skills in a dynamic and detail-oriented environment.<br><br>Responsibilities:<br>• Maintain and organize sterile and clean supplies to support patient care in surgical settings.<br>• Restock supplies efficiently between patient room visits to ensure readiness for procedures.<br>• Communicate effectively with patients to address their needs and provide a positive experience.<br>• Collaborate with healthcare staff to ensure smooth operations and timely support.<br>• Handle inbound calls related to patient inquiries and billing concerns with professionalism.<br>• Utilize basic medical terminology to assist in accurate communication and documentation.<br>• Ensure patient satisfaction by addressing concerns promptly and maintaining a customer-focused approach.<br>• Monitor inventory levels and report shortages to ensure continuous availability of necessary supplies.<br>• Follow established protocols to maintain a safe and compliant healthcare environment.

• Minimum of 2 years of experience in customer service, preferably within a call center or healthcare setting.<br>• Strong knowledge of basic medical terminology.<br>• Proven ability to interact effectively with patients and healthcare staff.<br>• Experience handling inbound calls and providing resolution to inquiries.<br>• Familiarity with patient billing processes and systems.<br>• Excellent organizational skills for maintaining and stocking supplies.<br>• Ability to work in a fast-paced environment while maintaining attention to detail.<br>• Strong communication skills and a customer-focused mindset.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>