<p><strong>About the Opportunity</strong></p><p>A rapidly growing technology company is seeking an experienced <strong>Interim Collections Manager</strong> to provide leadership and hands-on support during a maternity leave. This role requires a confident, self-directed professional who can manage a global team, maintain cash flow discipline, and bring structure amid change.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and support a distributed collections organization consisting of <strong>three offshore collectors (U.S. time zone)</strong> and <strong>one cash applications specialist (India time zone)</strong>.</li><li>Manage end-to-end collections operations, including dispute resolution, escalations, and cash application oversight.</li><li>Partner cross-functionally with Billing, Accounting, and Sales to ensure timely issue resolution and customer satisfaction.</li><li>Maintain accurate AR aging, monitor DSO trends, and prepare reporting for Finance leadership.</li><li>Provide structure, accountability, and mentorship to the offshore team while ensuring alignment on performance goals.</li><li>Contribute to process improvement initiatives during an ongoing <strong>ERP transition from Sage to Workday</strong>.</li><li>Support month-end close, reconciliations, and process documentation as needed.</li></ul><p><br></p>

<p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field.</li><li><strong>7+ years of AR/Collections experience</strong>, including leadership of remote or offshore teams.</li><li>Demonstrated ability to <strong>lead through change</strong> and maintain stability in a fast-paced, ambiguous environment.</li><li>Strong ERP knowledge — experience with <strong>Sage, Workday, or similar systems</strong> preferred.</li><li>Skilled in reporting, metrics tracking, and Excel (pivot tables, dashboards, etc.).</li><li>Exceptional communication and problem-solving skills; able to navigate escalations professionally.</li><li>Self-sufficient and proactive — capable of driving outcomes without heavy oversight.</li></ul><p><br></p><p><strong>Ideal Candidate Attributes</strong></p><ul><li>Calm, organized, and adaptable — thrives in <strong>chaotic or evolving environments</strong>.</li><li>Process-minded with a continuous improvement mindset.</li><li>Confident leader who balances accountability with empathy.</li><li>Excellent at building trust and collaboration across global teams and time zones.</li></ul><p><br></p>

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