<p><strong>Overview</strong></p><p>Our client is seeking a <strong>hands‑on Project Manager with strong Business Analysis skills</strong> to join a lean, fast‑moving IT & Digital team. This hybrid PM/BA role owns projects end‑to‑end while also supporting requirements gathering, data analysis, and workflow documentation.</p><p>The work spans <strong>ecommerce, operations, sales, supply chain, customer service, and internal systems</strong>, offering high visibility and direct impact across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead IT and business‑critical projects across <strong>ecommerce, ERP (Dynamics GP), CRM (Dynamics CRM), reporting, integrations, and internal systems</strong></li><li>Perform full <strong>Business Analyst duties</strong>, including stakeholder interviews, requirements gathering, documentation, and process mapping</li><li>Build project plans, run sprint planning, manage timelines, dependencies, and backlogs</li><li>Support improvements in <strong>order management, inventory, supply chain, customer experience, and sales tools</strong></li><li>Assist with <strong>dashboard development, KPIs, and reporting</strong> using Power BI</li><li>Use <strong>SQL and/or Python</strong> for data validation and analysis as needed</li><li>Lead testing, QA, user acceptance, and change management during implementations</li><li>Help mature client’s internal <strong>PMO processes</strong>, documentation, and delivery standards</li><li>Manage work using <strong>Asana, Jira, or similar tools</strong>, including coordination with local and offshore teams</li></ul>

<p><strong>Qualifications</strong></p><ul><li>3–7 years of experience in a <strong>Project Manager, Business Analyst, or hybrid PM/BA role</strong></li><li>Experience delivering <strong>IT projects, ecommerce enhancements, or internal system improvements</strong></li><li>Strong skills in <strong>requirements gathering, workflow design, process mapping, and documentation</strong></li><li>Experience with <strong>Power BI</strong> for reporting and data visualization</li><li>Working knowledge of <strong>SQL</strong>; Python familiarity a plus</li><li>Experience with <strong>ERP and CRM systems</strong>, preferably Dynamics GP and/or Dynamics CRM</li><li>Understanding of <strong>system integrations, APIs, and data flows</strong></li><li>Proficiency with <strong>Asana, Jira, or similar project management tools</strong></li><li>Strong communication, facilitation, and stakeholder management skills</li><li>Comfortable working in a <strong>lean environment</strong>, balancing PM leadership with hands‑on execution</li><li>Proactive, process‑oriented problem solver</li></ul>

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