We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
We are looking for a dedicated Customer Service Representative to join our team in Glen Allen, Virginia. In this long-term contract position, you will play a vital role in assisting clients and ensuring a positive experience through exceptional service. This opportunity is perfect for individuals passionate about providing solutions and building relationships in the real estate and property industry.<br><br>Responsibilities:<br>• Respond to inbound calls and assist customers with inquiries, providing accurate and timely information.<br>• Address client concerns and resolve issues effectively, ensuring satisfaction and a positive experience.<br>• Refer clients to appropriate departments when necessary, maintaining a seamless service process.<br>• Manage order entry tasks with precision, ensuring all details are correctly recorded.<br>• Collaborate with team members to deliver consistent and high-quality customer support.<br>• Utilize organizational skills to prioritize tasks and handle multiple responsibilities simultaneously.<br>• Maintain composure and professionalism while working in high-pressure situations.<br>• Stay up-to-date with company policies and procedures to provide accurate information to clients.<br>• Demonstrate proficiency in computer systems and tools to perform daily tasks efficiently.
We are looking for a skilled Collections Specialist to join our team in Richmond, Virginia. In this long-term contract role, you will play a vital part in managing and improving the collections process while ensuring customer satisfaction. This position offers an opportunity to work in the dynamic Real Estate & Property industry, focusing on preventing defaults and maintaining positive relationships with clients.<br><br>Responsibilities:<br>• Monitor and manage customer accounts to ensure timely collections and prevent payment defaults.<br>• Communicate with clients to negotiate payment arrangements and resolve outstanding balances.<br>• Analyze account data and prepare accurate reports for internal tracking and decision-making.<br>• Collaborate with the team to implement effective strategies for improving collections processes.<br>• Handle billing inquiries and provide excellent customer service to address payment-related concerns.<br>• Maintain detailed records of collection activities and update account information in the system.<br>• Research and resolve discrepancies in customer accounts to ensure accurate billing.<br>• Assist in identifying trends and opportunities for process improvement within the collections workflow.<br>• Ensure compliance with company policies and industry regulations during all interactions.<br>• Work proactively to meet and exceed collection targets while fostering positive client relationships.
We are looking for an organized and personable Receptionist to join our team in Richmond, Virginia. This role is essential in ensuring smooth front-office operations and supporting administrative functions across the organization. The ideal candidate will bring attention to detail and excellent communication skills to create a welcoming experience for clients and staff.<br><br>Responsibilities:<br>• Welcome clients, guests, and staff with a friendly and detail-oriented demeanor.<br>• Direct visitors to appropriate personnel, meeting rooms, or departments as needed.<br>• Manage incoming calls by answering, screening, and forwarding them in a timely and courteous manner.<br>• Schedule appointments, coordinate meetings, and maintain conference room calendars.<br>• Handle mail distribution, deliveries, and courier services efficiently.<br>• Keep the reception and conference areas clean, organized, and presentable.<br>• Perform administrative tasks such as data entry, scanning, photocopying, and filing sensitive documents.<br>• Assist attorneys, paralegals, and office staff with special projects and tasks.<br>• Uphold strict confidentiality regarding all firm matters and client information.
We are looking for a highly experienced Chief Financial Officer (CFO) to lead the financial strategy and operations of our healthcare organization in Richmond, Virginia. This role requires a visionary leader who can drive financial performance, ensure compliance, and provide strategic guidance to executive leadership and the board. The ideal candidate will possess strong financial acumen, exceptional leadership skills, and a proven ability to build and maintain relationships with key stakeholders.<br><br>Responsibilities:<br>• Develop and implement long-term financial strategies to support the organization's goals and objectives.<br>• Provide expert financial insights and recommendations to the board and executive leadership on financial performance and planning.<br>• Oversee the preparation and review of financial reports, audits, and compliance activities to ensure accuracy and adherence to regulations.<br>• Manage the organization's budgeting process, including forecasting and financial planning.<br>• Direct capital planning initiatives and evaluate investment opportunities to drive organizational growth.<br>• Act as the primary financial liaison with both internal teams and external stakeholders, fostering strong partnerships.<br>• Lead and develop a high-performing finance team, promoting a culture of excellence and collaboration.<br>• Ensure the accuracy and timeliness of month-end close processes and balance sheet reconciliations.<br>• Drive innovation in financial processes and systems to enhance efficiency and reporting capabilities.
