We are looking for a Front Desk Coordinator to join a behavioral health office in Allegan, Michigan. This is a contract position requiring someone who is comfortable working with individuals diagnosed with mental health and substance use concerns. The role involves fostering a welcoming and respectful environment while managing essential front desk operations in a small yet dynamic office setting. Responsibilities:• Greet and assist patients and visitors with professionalism and empathy.• Manage incoming calls using a multi-line phone system and ensure prompt responses.• Schedule appointments and coordinate with staff to maintain an efficient workflow.• Handle administrative tasks such as data entry and document organization using Microsoft Office Suite.• Maintain accurate records within electronic health systems and uphold confidentiality standards.• Provide exceptional customer service to ensure a positive experience for all individuals.• Collaborate with the small team to support daily operations and problem-solving.• Ensure the waiting area and front desk are organized and welcoming.• Address inquiries and concerns with a solution-oriented approach.• Support office coordination tasks as needed, contributing to a smooth operation.

• At least 2 years of experience in a receptionist or front desk role. • Proficiency in managing multi-line phone systems and handling inbound calls. • Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook. • Strong customer service skills with a focus on empathy and professionalism. • Experience in medical or behavioral health settings is preferred. • Knowledge of electronic health record systems is advantageous. • Ability to work effectively in a small team environment. • Must not have recently sought services at the organization or have relationships with current staff.

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Allegan, MI
onsite
Temporary
15.84 - 20.00 USD / Hourly
We are looking for a Front Desk Coordinator to join a behavioral health office in Allegan, Michigan. This is a contract position requiring someone who is comfortable working with individuals diagnosed with mental health and substance use concerns. The role involves fostering a welcoming and respectful environment while managing essential front desk operations in a small yet dynamic office setting. Responsibilities:• Greet and assist patients and visitors with professionalism and empathy.• Manage incoming calls using a multi-line phone system and ensure prompt responses.• Schedule appointments and coordinate with staff to maintain an efficient workflow.• Handle administrative tasks such as data entry and document organization using Microsoft Office Suite.• Maintain accurate records within electronic health systems and uphold confidentiality standards.• Provide exceptional customer service to ensure a positive experience for all individuals.• Collaborate with the small team to support daily operations and problem-solving.• Ensure the waiting area and front desk are organized and welcoming.• Address inquiries and concerns with a solution-oriented approach.• Support office coordination tasks as needed, contributing to a smooth operation.
2025-12-01T21:28:45Z

Front Desk Coordinator Job in Allegan | Robert Half