<p>We are looking for a dedicated Systems Administrator to join our team on a Contract-to-Permanent basis in Albuquerque, New Mexico. In this role, you will play a crucial part in providing technical support and managing IT systems in a Microsoft Windows environment. You will work closely with the IT team to ensure seamless system operations, maintain security protocols, and assist with the implementation of IT policies and best practices.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to support tickets, system alerts, and direct requests to address hardware, software, and network issues.</p><p>• Provide technical assistance to users within a Windows and Windows Server environment.</p><p>• Manage and maintain the Microsoft Active Directory environment, including user accounts and access rights.</p><p>• Track and manage organizational assets using inventory management systems and mobile device management tools.</p><p>• Collaborate with the IT team to develop, document, and implement IT policies, procedures, and best practices.</p><p>• Support the administration of Microsoft 365, including Azure Entra ID, SharePoint Online, Exchange Online, and Microsoft Teams.</p><p>• Ensure the security and compliance of sensitive data, such as Personally Identifiable Information (PII) and Protected Health Information (PHI), following industry standards.</p><p>• Monitor and enhance security measures, including encryption, access controls, and routine audits.</p><p>• Assist in data backup operations and disaster recovery planning to minimize downtime.</p><p>• Provide excellent customer service and communicate technical solutions in a clear, non-technical manner to staff.</p><p>Other duties as needed </p>

<p>Interviews are currently being conducted, for immediate consideration please apply</p><p><br></p><p>• High school diploma or equivalent is required.</p><p>• At least one year of experience in a Microsoft Windows Active Directory environment, providing technical support and customer service.</p><p>• Strong customer service skills with the ability to explain technical concepts in simple terms.</p><p>• Proficiency in Helpdesk and Desktop support.</p><p>• Experience with Microsoft 365 administration, including Teams, Exchange, and SharePoint.</p><p>• Familiarity with security monitoring tools, endpoint protection, and vulnerability management is preferred.</p><p>• Knowledge in data backup and disaster recovery strategies is a plus.</p><p>• Certifications in Microsoft 365, Azure, or related areas are highly desirable.</p><p><br></p><p>Background/drug test required prior to employment</p>

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