We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution. Responsibilities: • Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies. • Maintain accurate records of all collection activities, including payment agreements and account statuses. • Collaborate with internal departments to address billing discrepancies and ensure timely resolutions. • Prepare reports that track collection progress and contribute to departmental objectives. • Assist in developing strategies to improve collection rates and meet performance targets. • Provide exceptional customer service while balancing firm collection practices. • Stay updated on relevant regulations and compliance standards related to collections. • Utilize software tools such as Microsoft Excel to manage account data efficiently. • Identify and escalate complex cases to management when necessary. • Support team efforts in achieving overall financial goals and objectives.

• Previous experience in collections, accounts receivable, or a similar role is required. • Proficiency in Microsoft Office Suite, particularly Excel, for managing account data. • Strong communication and negotiation skills with the ability to handle sensitive conversations professionally. • Highly organized and detail-oriented with the ability to manage multiple accounts simultaneously. • Familiarity with commercial and consumer collection processes. • Knowledge of billing and credit collection procedures. • Ability to work effectively in a team environment and collaborate with other departments. • Bilingual proficiency in English and Spanish is a plus.

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Albuquerque, NM
onsite
Temporary
- USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution. Responsibilities: • Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies. • Maintain accurate records of all collection activities, including payment agreements and account statuses. • Collaborate with internal departments to address billing discrepancies and ensure timely resolutions. • Prepare reports that track collection progress and contribute to departmental objectives. • Assist in developing strategies to improve collection rates and meet performance targets. • Provide exceptional customer service while balancing firm collection practices. • Stay updated on relevant regulations and compliance standards related to collections. • Utilize software tools such as Microsoft Excel to manage account data efficiently. • Identify and escalate complex cases to management when necessary. • Support team efforts in achieving overall financial goals and objectives.
2025-09-17T22:34:28Z

Collections Specialist 1 Job in Albuquerque | Robert Half