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185 results for Technical Support Analyst jobs

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-06-19T00:00:00Z

Technical Support Specialist

Cincinnati, OH
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Technical Support Specialist to provide hands-on support for desktop systems, peripheral equipment, and end-user hardware in Cincinnati, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, maintaining device performance, and delivering dependable on-site service. The position focuses on supporting a range of computer hardware, managing physical equipment setup, and assisting with connectivity and workstation needs in a detail-focused environment. Responsibilities: • Provide on-site technical assistance for desktops, laptops, and related equipment, ensuring issues are diagnosed and resolved efficiently. • Install, configure, and maintain computer hardware and associated peripherals to support daily business operations. • Set up and organize cabling for workstations, devices, and hardware connections while maintaining a clean and functional environment. • Support Dell and Apple equipment by troubleshooting device problems, performing basic repairs, and coordinating hardware replacements when needed. • Prepare, deploy, and test end-user systems to confirm proper performance, connectivity, and readiness for use. • Track hardware-related incidents, document completed work, and communicate updates clearly to users and internal teams. • Assist with moves, adds, and changes involving desktop equipment, monitors, docking stations, and other technical assets.
2026-06-24T00:00:00Z

Service Support Analyst

Nashville, TN
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-06-01T00:00:00Z

IT Support Analyst

Olive Branch, MS
onsite
Temporary / Contract
30 - 32 USD / Hourly
Robert Half Talent Solutions is seeking an experienced IT Support Specialist to support our client in the manufacturing industry. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.The position follows a first shift schedule of 6:30 AM - 3:00 PM, Friday through Tuesday, with Wednesday and Thursday off, and requires dependability and responsiveness in a production-driven setting.Training for the first two weeks will be Monday through Friday, 8 AM - 5 PM.Key Responsibilities<ul><li>Provide hands-on support and configuration for RF scanners used in warehouse and logistics operations</li><li>Troubleshoot and maintain Zebra label printers and related peripherals</li><li>Perform system imaging, device deployments, and updates using SCCM and/or Intune</li><li>Diagnose and resolve network-related issues including DNS, DHCP, Telnet, and SSH</li><li>Administer Active Directory accounts, permissions, and group policies</li><li>Deliver Tier 1–2 technical support in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul>
2026-06-16T00:00:00Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-05-21T00:00:00Z

IT Support Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for an IT Desktop Support Analyst to deliver dependable technical assistance for employees in Downtown Dallas, TX while also supporting colleagues in other domestic and international offices. This position plays a key role in maintaining a smooth end-user technology experience by resolving day-to-day issues, preparing devices for new and departing staff, and supporting meeting room technology. The ideal candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep services running efficiently. Responsibilities: End User Support<ul><li>Provide onsite support for Dallas employees and remote support for other offices</li><li>Troubleshoot hardware, software, and connectivity issues (Windows, macOS, mobile devices)</li><li>Support peripherals, printers, and standard business applications</li><li>Maintain a high level of responsiveness and professionalism</li><li>Provide conference room and AV support, including live meeting troubleshooting</li></ul>Service Desk & Incident Management<ul><li>Manage and resolve tickets using the firm’s ITSM platform</li><li>Own issues through resolution, escalating when necessary</li><li>Document solutions and maintain accurate support records</li></ul>User Lifecycle & Device Management<ul><li>Support onboarding and offboarding (device provisioning, access setup/removal)</li><li>Configure and deploy endpoints in alignment with security standards</li><li>Track and manage inventory of laptops, accessories, and equipment</li></ul>Collaboration & Improvement<ul><li>Partner with IT teams on system rollouts, upgrades, and initiatives</li><li>Identify recurring issues and contribute to process and workflow improvements</li><li>Share knowledge to ensure consistent service delivery</li></ul>
2026-06-17T00:00:00Z

IT Support Analyst

Olive Branch, MS
onsite
Temporary / Contract
30 - 32 USD / Hourly
Robert Half Talent Solutions is seeking an experienced IT Support Specialist to support our client in the manufacturing industry. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.The position follows an overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off, and requires dependability and responsiveness in a production-driven setting. Training for the first two weeks will be Monday through Friday, 8 AM - 5 PM.Key Responsibilities<ul><li>Provide hands-on support and configuration for RF scanners used in warehouse and logistics operations</li><li>Troubleshoot and maintain Zebra label printers and related peripherals</li><li>Perform system imaging, device deployments, and updates using SCCM and/or Intune</li><li>Diagnose and resolve network-related issues including DNS, DHCP, Telnet, and SSH</li><li>Administer Active Directory accounts, permissions, and group policies</li><li>Deliver Tier 1–2 technical support in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul>
2026-06-16T00:00:00Z

IT Technical Support Specialist

Austin, TX
onsite
Temporary / Contract
21 - 22 USD / Hourly
IT Technical Support Onsite | Austin, TX | Contract <ul><li>Provide Tier 1 / Tier 2 technical support via phone, email, chat, or ticketing systems</li><li>Troubleshoot hardware, software, network, and system issues for end users</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage and resolve help desk tickets in a timely manner (SLAs)</li><li>Support Microsoft 365, email systems, VPN access, and user account administration</li><li>Perform password resets, user provisioning, and access management (Active Directory)</li><li>Document issues, resolutions, and processes in knowledge base systems</li><li>Escalate complex issues to higher-level IT teams when necessary</li><li>Assist with system upgrades, patches, and deployments</li><li>Ensure compliance with IT policies, security standards, and best practices</li></ul>
2026-06-18T00:00:00Z

Tech Support Manager

Merrimack, NH
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Application Support Team Manager (SaaS)We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly. What You’ll Do:<ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.
2026-06-08T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-06-23T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-06-11T00:00:00Z

Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization. Responsibilities:• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.• Assist remote employees with secure access and connection challenges, ensuring reliable support for off-site work.• Support essential business applications, including platforms used for time tracking, accounting, and other daily operational needs.• Coordinate printer and copier support by arranging vendor service, monitoring functionality, and managing supply needs.• Track hardware and software assets accurately, helping manage inventory records, device deployment, and replacement planning throughout the equipment lifecycle.• Respond to service desk requests in a timely manner, document resolutions clearly, and maintain a high standard of customer support.• Work collaboratively with internal teams and business stakeholders to address technical concerns and improve the end-user support experience.
2026-06-10T00:00:00Z

Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive. Responsibilities:• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.
2026-06-05T00:00:00Z

Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable desktop, mobile, and audio-visual technology while delivering responsive service across a dynamic business environment. The ideal candidate will bring broad experience with hardware, device configuration, user account support, and enterprise technologies to help keep daily operations running smoothly. Responsibilities: • Deliver onsite and remote support for desktops, laptops, mobile devices, and peripheral equipment, resolving technical issues in a timely manner. • Set up, configure, and maintain Windows, Android, and Apple devices to meet user and business requirements. • Troubleshoot hardware, software, network connectivity, and Citrix-related access issues to minimize downtime. • Manage user accounts, permissions, and basic support activities within Active Directory and related enterprise tools. • Install, upgrade, and support Dell hardware and other end-user computing equipment across the organization. • Coordinate backup-related support tasks and assist with configuration management practices to maintain system consistency. • Provide technical assistance for audio-visual equipment used in meeting rooms, presentations, and collaborative workspaces. • Work with Cisco-based environments to help diagnose connectivity issues and support reliable end-user access to network resources.
2026-06-23T00:00:00Z

Desktop Support Analyst

Irvine, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to join a manufacturing environment in Sterling Heights, MI on a contract assignment. This role will focus on hands-on desktop support, workstation updates, and end-user assistance to help complete a defined backlog of systems in a timely manner. The ideal candidate brings strong technical troubleshooting skills, experience with Windows environments, and the ability to coordinate effectively with site teams to keep hardware refresh and support activities moving forward. Responsibilities:• Provide on-site desktop support for users by diagnosing and resolving hardware, software, and operating system issues.• Update and configure Windows 10 and Windows 11 workstations to meet current technical and business requirements.• Manage a defined queue of devices requiring attention and complete system work within established project timelines.• Perform workstation setup, reconfiguration, and validation to ensure devices are ready for end-user use after updates.• Support Active Directory tasks such as user account assistance, access checks, and basic device-related administration.• Apply configuration standards and document completed work to maintain consistency across supported systems.• Coordinate with business units and local stakeholders to schedule device availability and improve completion rates for remaining machines.• Escalate complex technical problems when needed and communicate progress, risks, and blockers to project leads.
2026-06-18T00:00:00Z

Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-06-08T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-06-11T00:00:00Z

Desktop Support Analyst

Nashville, TN
onsite
Temporary / Contract
24 - 28 USD / Hourly
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization. Key Responsibilities:<ol><li>Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li>Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li>Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li>Software Support: Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li>User Training: Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li>Security: Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li>Collaboration: Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li>End-User Satisfaction: Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
2026-06-23T00:00:00Z

Desktop Support Analyst

San Antonio, TX
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees across our banking environment in San Antonio, Texas. This role focuses on resolving day-to-day technology issues, supporting endpoint devices and user access, and helping maintain a secure, efficient workplace. The ideal candidate is comfortable balancing hands-on troubleshooting with documentation, coordination, and continuous improvement of support processes. Responsibilities: • Deliver timely technical support to end users by managing service requests, diagnosing issues, and driving problems through to resolution. • Set up, relocate, update, and decommission technology equipment while guiding employees on proper use through clear instructions and reference materials. • Install, configure, and maintain business applications, workstation hardware, and mixed cloud and on-premises systems, including Microsoft 365 environments. • Support organizational endpoints such as desktop computers, laptops, printers, scanners, cameras, and ATM-related devices to ensure reliable operation. • Use network administration tools to place endpoint devices on the correct VLANs and maintain proper connectivity standards. • Perform routine system maintenance activities such as patch deployment, health monitoring, and performance tuning to keep devices operating effectively. • Administer Microsoft Intune for device setup, compliance enforcement, software distribution, and update management across managed endpoints. • Maintain accurate IT asset records and oversee equipment lifecycle activities from deployment through replacement or retirement. • Manage user identities and access by handling account provisioning, permission updates, password support, and other security-related tasks. • Partner with internal technology teams and outside vendors to escalate incidents, support deployments and upgrades, and improve operational processes through documentation and reporting.
2026-06-05T00:00:00Z

Desktop Support Analyst

Cuyahoga Falls, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to support a short-term contract assignment in Stow, Ohio within a manufacturing environment. This role will focus on preparing, updating, and maintaining desktop systems while providing hands-on technical assistance to end users. The ideal candidate brings strong experience with Windows environments, hardware troubleshooting, and configuration management, and can work efficiently to help complete a defined rollout within the expected project timeline. Responsibilities:• Provide hands-on desktop support for end-user systems, resolving hardware, software, and operating system issues in a timely manner.• Update and configure Windows 10 and Windows 11 devices to meet project and organizational standards.• Manage workstation setup activities, including imaging, configuration, deployment, and post-installation validation.• Support user account and access-related tasks within Active Directory as part of daily technical operations.• Track assigned devices and project progress to help complete the remaining system updates within the planned engagement period.• Coordinate with business units and internal stakeholders to schedule device availability and improve completion rates for system refresh activities.• Document completed work, technical issues, and resolutions to maintain accurate support and project records.
2026-06-22T00:00:00Z

Desktop Support Analyst

Richmond, VA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
OverviewSeeking a hands-on Desktop Support Analyst with strong end-user support experience and a Dell Certified Technician (hardware repair/field service) credential. This role focuses on troubleshooting, repairing, and deploying Dell systems while providing high-quality support in an enterprise environment. Key Responsibilities<ul><li>Deliver onsite and remote support for desktops, laptops, and peripherals</li><li>Diagnose and resolve hardware, OS, and application issues in Windows environments</li><li>Perform Dell-certified hardware diagnostics, break/fix repairs, and parts replacement</li><li>Image, configure, and deploy new systems and upgrades</li><li>Manage users and access in Active Directory and support Microsoft 365</li><li>Track and resolve tickets within ServiceNow or similar systems</li><li>Escalate complex issues and collaborate with infrastructure teams</li><li>Maintain asset inventory and ensure compliance with IT standards</li></ul>
2026-06-15T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-06-23T00:00:00Z

Help Desk/Desktop Support Analyst

Simpsonville, SC
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a high-volume hardware deployment initiative in Simpsonville, South Carolina. This Contract position will focus on coordinating laptop preparation, secure device handling, and end-user support to keep equipment rollout and recovery on schedule. The ideal candidate brings strong desktop support experience, a practical troubleshooting mindset, and the ability to manage ticket-driven work in a fast-paced environment. Responsibilities: • Coordinate the collection, tracking, and secure handling of a large inventory of Lenovo laptops throughout the project lifecycle. • Perform data wiping activities in accordance with established procedures before devices are returned to the vendor. • Prepare newly purchased laptops by imaging, configuring, and validating systems prior to deployment. • Distribute equipment to end users and provide hands-on support during setup and rollout activities. • Troubleshoot Windows 10 and general Microsoft desktop issues to resolve hardware and software problems efficiently. • Manage incoming service desk requests, document progress, and maintain accurate ticket updates through completion. • Support user account and access-related tasks within Active Directory as needed for device readiness and user onboarding. • Maintain organized asset records and help ensure all project milestones are completed within the expected 2 to 3 month timeline.
2026-06-18T00:00:00Z

Help Desk/Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a real estate sales and lease environment in Eden Prairie, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys solving end-user technology issues, working directly with employees, and delivering a high-touch service experience. The person in this role will support desktop systems, troubleshoot hardware and software problems, and help maintain a reliable day-to-day IT environment. Responsibilities: • Deliver in-person desktop and help desk support for employees, resolving technical issues with professionalism and urgency. • Diagnose and fix problems involving Windows-based workstations, laptops, printers, and other end-user hardware. • Respond to service desk requests, document solutions, and keep support tickets moving toward timely resolution. • Assist users with software-related issues, account access needs, and common Microsoft environment support tasks. • Perform hands-on troubleshooting for connectivity concerns and basic network-related incidents affecting user productivity. • Support Active Directory activities such as account assistance, access updates, and user-related administrative tasks. • Provide a white-glove customer service experience by communicating clearly and following through on reported issues. • Set up, maintain, and replace desktop equipment and peripherals to ensure reliable performance across the office.
2026-06-16T00:00:00Z

Help Desk/Desktop Support Analyst

Ames, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion. • Support user account administration activities, including access updates and directory-related assistance within Active Directory. • Diagnose common hardware, software, and operating system problems using sound troubleshooting methods. • Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively. • Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication. • Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
2026-06-16T00:00:00Z