<p>We are looking for a skilled Clinical Consultant to join our team on a contract basis.This role focuses on supporting a strategic benefit digitization initiative, ensuring consistent and accurate coding practices across diverse markets. As part of a healthcare organization advancing its digital transformation, you will play a vital role in optimizing member and provider experiences while ensuring compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Apply standardized coding practices to interpret and digitize benefit structures effectively.</p><p>• Develop and manage groupings of procedures and service codes to ensure accurate alignment with benefit plans.</p><p>• Maintain and update industry-standard codes quarterly and annually, along with benefit plan modifications throughout the year.</p><p>• Execute coding solutions for benefit administration across multiple markets, including customized coding for nonstandard requests.</p><p>• Ensure coding practices comply with regulatory mandates and support updates as needed.</p><p>• Provide expert consultation on coding inquiries to project teams and business partners.</p><p>• Collaborate with cross-functional project teams to contribute coding expertise for successful implementations.</p><p>• Support benefit digitization initiatives by leveraging advanced coding methodologies and tools.</p><p>• Assist in designing and implementing digital capabilities that align with organizational goal</p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul><p><br></p><p><br></p>
<p>We are seeking a detail-oriented and motivated professional to join our team as a Medical Biller. In this role, you will contribute to the smooth and efficient handling of billing processes. The ideal candidate will possess strong organizational skills and thrive in a fast-paced setting.</p><p><strong>Responsibilities:</strong></p><ul><li>Accurately process medical billing and claims submissions.</li><li>Monitor and follow up on outstanding payments or claims.</li><li>Assist in resolving billing discrepancies and issues.</li><li>Maintain well-organized records and documentation.</li><li>Work collaboratively with internal teams to ensure adherence to procedures and compliance standards.</li></ul><p><br></p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role. </li></ul><p><br></p><p><br></p><p><br></p>
<p>We are seeking a professional, compassionate, and detail-oriented <strong>Medical Receptionist</strong> to support daily operations in a healthcare setting. This role serves as the first point of contact for patients and plays a vital part in delivering a positive patient experience while supporting clinical and administrative staff.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a courteous, professional, and compassionate manner</li><li>Answer and direct incoming phone calls; manage voicemails and patient inquiries</li><li>Schedule patient appointments and manage provider calendars</li><li>Verify patient information, insurance eligibility, and demographic data</li><li>Check patients in and out, collect co-pays, and balance daily transactions as needed</li><li>Maintain accurate and confidential patient records in compliance with HIPAA</li><li>Scan, file, and organize medical documents and correspondence</li><li>Coordinate with clinical staff to support patient flow and office efficiency</li><li>Maintain a clean, organized, and welcoming front-desk area</li></ul><p><br></p>
<p><strong>Robert Half is seeking a professional and patient-focused Medical Receptionist to support one of our healthcare clients. This role is ideal for someone with a medical background who thrives in a front desk setting and enjoys providing excellent patient care.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and check in patients in a friendly and professional manner</li><li>Answer and manage a high volume of inbound calls in both English and Spanish</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify insurance coverage and collect copays</li><li>Maintain accurate patient records in EMR/EHR systems</li><li>Assist with patient forms, documentation, and general inquiries</li><li>Coordinate with medical staff to ensure smooth office operations</li></ul><p><br></p>
We are looking for a dedicated Medical Receptionist to join our team in Brooklyn, New York. This role requires excellent customer service skills and the ability to handle benefits administration with accuracy and attention to detail. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring administrative tasks are managed efficiently.<br><br>Responsibilities:<br>• Serve as the primary point of contact for patients, greeting them warmly and addressing inquiries.<br>• Manage benefits administration tasks, including coordination and communication with patients regarding their coverage.<br>• Facilitate COBRA administration and ensure compliance with relevant policies.<br>• Handle leave of absence requests and maintain accurate records.<br>• Assist with compensation and benefits-related matters, ensuring all documentation is completed properly.<br>• Maintain patient confidentiality and adhere to healthcare regulations.<br>• Coordinate schedules and appointments, ensuring seamless operations.<br>• Provide support for half-day operations on Fridays while maintaining quality service.<br>• Collaborate with team members to enhance client-facing experiences and address concerns effectively.<br>• Ensure the reception area remains organized and detail oriented at all times.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.</p>
<p>Robert Half is partnering with a growing healthcare office seeking a Medical Receptionist who can create a welcoming experience for patients while keeping front desk operations running smoothly. This is a great opportunity for someone with medical experience who enjoys working in a fast-paced, patient-facing role.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Welcome patients and manage the check-in/check-out process</li><li>Answer incoming calls and assist patients in both English and Spanish</li><li>Schedule and confirm appointments while managing provider calendars</li><li>Verify insurance and collect copays</li><li>Update patient information and maintain accurate records</li><li>Assist with patient inquiries and ensure a positive experience</li><li>Support the office with general administrative tasks</li></ul><p><br></p>
<p>We are looking for a skilled Medical Receptionist to join our healthcare team near Sparta, New Jersey. This position offers the opportunity to work in a fast-paced, detail-oriented environment within the healthcare industry. As part of a long-term contract role, you will play a crucial part in ensuring smooth patient access and front office operations.</p><p><br></p><p>Responsibilities:</p><p>• Review weekly denial reports and resolve issues, including submitting retro authorization requests and front-end appeals.</p><p>• Follow established workflows and promptly escalate any issues to the Supervisor.</p><p>• Ensure strict adherence to confidentiality standards as well as state, federal, and organizational guidelines concerning patient records.</p><p>• Successfully complete required e-learning courses within the first 90 days of employment.</p><p>• Assist with patient scheduling and check-in processes to maintain operational efficiency.</p><p>• Navigate multiple systems effectively while multitasking in a dynamic environment.</p><p>• Perform receptionist duties, including managing patient inquiries and maintaining a welcoming front office.</p><p>• Collaborate with healthcare staff to improve efficiencies and uphold quality standards.</p><p>• Take on additional tasks as assigned to support the team and organizational goals.</p>
Our Genesee County Client is looking for a Medical Clerk. As the Medical Clerk duties include:<br>• Answers the telephone, greats the public, directs inquires, and maintains a welcome and professional environment;<br>• Monitors and schedules appointments for clients, which may include making reminder calls, following up with individuals who missed an appointment, etc;<br>• Verifies/confirms Medical insurance coverage and enters into EMR as needed<br>• Verifies /confirms Ability to Pay;<br>• Verifies/confirms authorizations for services which includes prior authorization for commercial payers.<br>• Collects applicable copays and other non-covered service charges and accurately applies multiple forms of payments in the EMR<br>• Distributes mail and assist with mailing;<br>• Assist with various projects, including duties such as organizing meetings and appointments;<br>• Works collaboratively with other GHS staff, consultants and volunteers;<br>• Types memos, correspondence, reports, and other documents;<br>• Provides coverage for breaks, emergencies, lunch, meetings and vacations;<br>• Provides support for office personnel;<br>• Enters, retrieves, and verifies information in computer systems<br><br>The ideal candidate for the Medical Clerk role would have:<br>Knowledge of medical terminology and medical procedures as related to physician Medicaid and clinical support billing codes;<br>• Proficiency in a PC environment, in particular with Microsoft Word, Excel, and Outlook;<br>• Excellent verbal and written communication skills;<br>• Ability to pay attention to detail;<br>• Possesses a professional manner;<br>• Ability to create and maintain relationships with individuals through personal, telephone or e-mail contacts;<br>• Ability to learn and understand issues pertaining to mental health services;<br>• Ability to read and comprehend simple instructions, short correspondence, and memos;<br>• Ability to effectively present information in one-on-one and small group situations to clients, visitors, and other employees of the organization;<br>• Ability to maintain confidential information;<br>• Ability to respond appropriately to crisis situations;<br>• Ability to work cooperatively and effectively with other staff, agencies, and professionals in the community;<br>• Ability to communicate effectively with a variety of individuals, including peers, supervisor; clients, and the public;<br>• Ability to effectively prioritize and manager multiple tasks and to meet deadlines;<br>• Ability to work as a team player<br><br>This is a 3 to 6 month project.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p><strong>Position Overview:</strong></p><p> Robert Half is partnering with this leading healthcare clinic to find a skilled and friendly Medical Receptionist. The ideal candidate will serve as the first point of contact for patients, ensuring a smooth, efficient, and professional experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients, verifying demographics and insurance information</li><li>Schedule patient appointments and manage calendar efficiently</li><li>Answer high-volume phone lines, respond to patient inquiries, and direct calls as needed</li><li>Maintain accurate patient records and update electronic medical records (EMR)</li><li>Process patient intake forms, co-pays, and billing information</li><li>Coordinate with medical staff to support day-to-day operations</li><li>Ensure the front desk area is organized and professional at all times</li></ul><p><br></p>
We are looking for a dedicated Medical Receptionist to join our healthcare team in Brockton, Massachusetts. In this long-term contract position, you will play a crucial role in ensuring smooth daily operations and delivering exceptional service to patients. This opportunity is fully onsite, offering consistent weekday hours.<br><br>Responsibilities:<br>• Manage patient scheduling by coordinating appointments and maintaining an organized calendar.<br>• Professionally answer and direct incoming calls to provide prompt assistance.<br>• Handle patient check-in and check-out processes with efficiency and attention to detail.<br>• Accurately input patient demographics and other essential information into eClinicalWorks software.<br>• Deliver excellent customer service to ensure a welcoming environment for patients.<br>• Collaborate with medical staff to support administrative tasks and improve workflow.
<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
We are looking for a dedicated Medical Receptionist to join our team in Skaneateles, New York. In this long-term contract position, you will play a key role in ensuring smooth patient experiences through effective scheduling, communication, and administrative support. This is an excellent opportunity for someone with strong organizational skills and a passion for providing exceptional service in a medical environment.<br><br>Responsibilities:<br>• Coordinate inbound and outbound calls to schedule patient appointments and provide answers to pre-visit inquiries, including billing-related questions.<br>• Verify insurance details and complete necessary documentation to ensure timely delivery of hearing aids and other medical supplies.<br>• Manage patient accounts with confidentiality and adhere to high standards and regulatory requirements.<br>• Execute appointment reminders and confirmations while maintaining timely and courteous interactions with patients.<br>• Discuss service costs, insurance coverage, and payment options with patients, and schedule follow-up or outpatient appointments when needed.<br>• Support the practice’s quality assurance goals and wellness initiatives by seeking patient referrals during interactions.<br>• Foster a collaborative work environment by demonstrating attention to detail and respect toward patients and team members.<br>• Build and maintain relationships with service providers, manage inventory, and communicate effectively with vendors.<br>• Participate in ongoing training and development through regular conference calls and educational sessions to enhance skills and knowledge.
<ul><li>Greet patients and visitors warmly, ensuring they feel welcome and attended to upon arrival</li><li>Answer and route incoming phone calls professionally; take and relay messages efficiently</li><li>Schedule, confirm, and reschedule patient appointments using electronic health record (EHR) or scheduling software </li><li>Collect and verify patient information, including personal data, insurance details, and billing information, maintaining strict confidentiality</li><li>Prepare and manage new patient registration, check-in, and check-out processes</li><li>Assist with patient paperwork, insurance forms, and authorizations as needed</li><li>Maintain an organized and tidy reception and waiting area</li><li>Communicate important information to physicians, nurses, and other clinical staff as required </li><li>Process payments and issue receipts for co-payments, services, or outstanding balances</li><li>Perform general administrative tasks, such as faxing, scanning, copying, and filing medical documents</li><li>Follow all privacy, security, and compliance guidelines, including HIPAA regulations</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p> Robert Half is seeking a professional and detail-oriented Medical Receptionist to join this hospital team. The ideal candidate will be the first point of contact for patients, ensuring a smooth check-in process and helping the hospital operate efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome patients and visitors, providing a positive first impression</li><li>Verify patient information, insurance, and process necessary forms</li><li>Schedule and manage appointments for multiple hospital departments</li><li>Answer multi-line phone system and route calls appropriately</li><li>Maintain accurate electronic medical records (EMR) and patient files</li><li>Coordinate with clinical and administrative staff to support daily operations</li><li>Handle billing, co-pays, and insurance verification as needed</li><li>Keep front desk area organized, professional, and compliant with hospital policies</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Receptionist to join our client's team in Cincinnati, Ohio. In this long-term contract role, you will serve as the first point of contact for patients, ensuring their experience starts on a positive note. This position involves managing patient registration, maintaining accurate records, and performing essential front-office tasks with attention to detail and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the check-in process.</p><p>• Register new and returning patients in the system while ensuring accurate demographic and financial details are recorded.</p><p>• Collect and manage completed paperwork from patients, ensuring all necessary forms are completed properly.</p><p>• Orient new patients by providing essential information and preparing their charts for appointments.</p><p>• Schedule patient appointments and update calendars as needed.</p><p>• Maintain and organize electronic medical records (EMR) with precision and confidentiality.</p><p>• Answer phone calls and address inquiries or route them to the appropriate personnel.</p><p>• Collaborate with medical staff to ensure seamless office operations and patient flow.</p><p>• Monitor and order office supplies to support daily operations.</p>
<p>Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul><p><strong>Required Skills and Abilities:</strong></p><ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul><p><strong>Preferred Skills and Abilities:</strong></p><ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul><p><strong>Top Must-Have Skills:</strong></p><ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol><p><strong>Personality Fit:</strong></p><ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul><p><br></p>
<p>Robert Half is seeking a proactive and organized Medical Scheduler with hands-on EPIC experience for a leading healthcare client. The ideal candidate will play a key role in ensuring efficient daily scheduling operations and delivering excellent service to both patients and clinical staff.</p><p>Key Responsibilities:</p><ul><li>Coordinate, schedule, and confirm patient appointments using the EPIC electronic health records (EHR) system</li><li>Review, update, and maintain patient records to ensure accuracy and compliance with healthcare regulations</li><li>Liaise with clinical staff to prioritize urgent scheduling needs and optimize provider schedules</li><li>Act as a friendly, knowledgeable point of contact for patient scheduling inquiries, appointment changes, and general information requests</li><li>Collaborate with administrative and medical teams to streamline scheduling workflows and improve the patient experience</li><li>Demonstrate expertise in electronic records management, patient access workflows, and multitasking in a high-volume environment</li></ul><p><br></p>
<p>Join our team as a Medical Scheduler, assisting healthcare providers by coordinating patient appointments. This role requires strong organizational and communication skills, attention to detail, and the ability to multitask in a busy setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and confirm patient appointments using scheduling systems</li><li>Answer inbound calls, help patients with appointment inquiries, and resolve scheduling issues</li><li>Update records and maintain accurate schedules</li><li>Communicate with medical and administrative staff to ensure smooth operations</li><li>Uphold confidentiality and compliance standards</li><li>Deliver excellent customer service both in person and by phone</li><li>Assist with appointment changes, cancellations, and other scheduling needs</li></ul><p><br></p>
<p>THIS IS AN ONSITE POSITION – We are seeking a detail-oriented Medical Records Clerk to support our client in Tukwila, Washington. In this role, you will be responsible for the accurate, secure, and organized processing of all health information records strictly within the records department—supporting compliance and ensuring data integrity. This is a long-term contract position, Monday – Friday, 8am–5pm.</p><p><strong>Responsibilities:</strong></p><ul><li>Receive, review, and organize all incoming medical documents (paper and electronic) in line with established records protocols.</li><li>Prepare documents for scanning by removing fasteners, checking page order, and ensuring legibility.</li><li>Scan documents into the electronic health record (EHR) system, accurately indexing them to the appropriate file.</li><li>Conduct routine quality checks to ensure digitized records are complete and compliant with organizational standards.</li><li>File, archive, and retrieve records for internal departmental processes, maintaining accurate logs of records movement.</li><li>Maintain retention schedules by preparing files for archiving or secure destruction as necessary.</li><li>Identify and resolve filing errors, duplicates, or missing information in collaboration with your records team.</li><li>Strictly safeguard all information in accordance with HIPAA and organizational privacy policies.</li><li>Participate in regular team projects, such as audits or process improvements, relating specifically to records control.</li></ul>
<p>Robert Half is looking for a dedicated Health Information Management (HIM) Clerk to complete a project in Pasco, WA. This role involves handling and organizing medical records with precision and efficiency, ensuring compliance with retention requirements and facilitating smooth record management processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of boxes of medical records to ensure compliance with retention policies.</p><p>• Accurately label and categorize records, including marking destruction dates for future reference.</p><p>• Organize documents to facilitate efficient storage and eventual disposal processes.</p>
Position Overview: Our company is seeking a detail-oriented Medical Order Entry Specialist to join our healthcare administrative team. This role will focus on processing medical orders accurately and efficiently, ensuring attention to detail and adherence to compliance standards. Responsibilities: Enter and process medical orders into the system with high accuracy Verify patient and order information to ensure correctness Communicate with medical teams to gather or confirm order details Maintain confidentiality and follow HIPAA guidelines Monitor workflow and meet deadlines for order processing Resolve discrepancies or escalate issues as needed Collaborate with other administrative and clinical teams