We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>Our company is seeking a skilled IT Support Specialist for a contract assignment in Phoenix. You’ll be responsible for providing technical assistance, troubleshooting, and support to ensure optimal computer systems performance for our business. This is a hands-on role ideal for a professional with proven experience supporting end users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to user-reported technical issues in person, by phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network problems across desktops, laptops, printers, and mobile devices.</li><li>Install and configure new computer systems, applications, and peripheral devices.</li><li>Maintain and update system documentation, inventory records, and technical procedures.</li><li>Escalate complex issues to senior IT staff or third-party vendors as needed.</li><li>Ensure timely resolution to support requests to minimize downtime and disruption.</li><li>Perform routine system updates, backups, and security checks in accordance with company policies.</li><li>Assist in onboarding/offboarding employees by provisioning and decommissioning devices and accounts.</li><li>Educate users about company technology initiatives, application updates, and security best practices.</li><li>Participate in special projects, including technology upgrades, migrations, or rollouts.</li></ul><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. </p><p>This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects.</p><p>This is a Contract to permanent employment opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 technical support; assist with more complex issues as needed.</li><li>Troubleshoot and resolve client IT issues via remote tools and onsite visits.</li><li>Participate in larger-scale projects, including:</li><li>Server builds and configurations</li><li>Network infrastructure (switches, VLANs, firewalls, routers)</li><li>Active Directory management and file security </li><li> Manage help desk ticket queues and ensure timely resolution of customer issues.</li><li>Other duties as needed</li></ul><p><br></p>
<p>INTERVIEWS WITH CLIENT THIS WEEK. Looking for a technical, mechanical, or electrical savvy type Call Center Support Rep for our Health and Wellness client in the Clearwater, FL area on a fast moving Temp to Perm hiring situation. </p><p><br></p><p>We are looking for a skilled Technical Product Support Specialist to join our team in Clearwater, Florida. This contract-to-permanent role focuses on delivering top-notch technical assistance to customers, drawing on your mechanical and electrical expertise to resolve issues efficiently and maintain high levels of customer satisfaction. Ideal candidates will thrive in a fast-paced healthcare-related environment, demonstrating attention to detail, adaptability, and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and accurate technical support to customers, addressing inquiries and troubleshooting issues.</p><p>• Apply mechanical and electrical knowledge, including the use of diagnostic tools such as voltmeters, to identify and resolve equipment problems.</p><p>• Maintain a high standard of customer service by effectively managing challenging situations and ensuring customer satisfaction.</p><p>• Collaborate with team members to share insights and solutions, promoting effective communication and teamwork.</p><p>• Document technical procedures and solutions to support training and process improvement initiatives.</p><p>• Adapt quickly to new technologies and processes, continuously enhancing technical skills.</p><p>• Perform repairs and maintenance on mechanical equipment as required to support customer needs.</p><p>• Uphold a positive and detail-oriented attitude in all customer interactions and team collaborations.</p><p>• Demonstrate reliability and consistency in handling customer support tasks, ensuring efficient problem resolution.</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Are you the go-to problem solver when technology issues arise? Do you enjoy helping others, resolving technical challenges, and keeping systems running smoothly? We’re hiring an <strong>IT Support Specialist</strong> to join a growing team and support end users across hardware, software, and network environments.</p><p><br></p><p><strong>About the Role</strong></p><p>As an IT Support Specialist, you will provide frontline technical support, troubleshoot issues, assist with hardware/software maintenance, and ensure end users have the tools they need to succeed. You'll work closely with internal teams, respond to support tickets, and help maintain a reliable and secure IT environment.</p><p>This role is perfect for someone who is customer-focused, technically sharp, and eager to grow within an IT organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1–2 support for end users across desktops, laptops, mobile devices, printers, and other peripherals</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Install, configure, and maintain Windows and/or macOS operating systems</li><li>Support Microsoft 365 applications including Outlook, Teams, and OneDrive</li><li>Create, update, and manage support tickets in the ITSM system</li><li>Assist with user account setup and access management in Active Directory</li><li>Deploy software patches, security updates, and system upgrades</li><li>Document solutions, processes, and common troubleshooting steps</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with IT teams on projects such as device refreshes, migrations, and system rollouts</li></ul><p><br></p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
<p>Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.</p><p>As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Are you an experienced operations and HR professional who thrives in a fast-paced environment? We are seeking a Human Resources and Operations Support Specialist to lead strategic HR initiatives, oversee financial coordination, and drive operational excellence for a growing organization. This role requires exceptional communication skills, strong leadership, and the ability to manage multiple priorities with precision and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead HR functions including onboarding, training, benefits administration, payroll, and compliance</li><li>Develop and optimize operational procedures and firm policies for efficiency and clarity</li><li>Coordinate budgeting processes, financial reporting, and vendor relationships</li><li>Manage internal and external communications aligned with organizational goals</li><li>Facilitate executive meetings, set agendas, and ensure accountability for strategic projects</li><li>Oversee IT systems and vendor management for operational continuity</li><li>Ensure compliance with regulatory and insurance requirements, including audits and renewals</li><li>Drive employee engagement and culture-building initiatives in a remote environment</li><li>Strategically plan and execute recruitment processes to support organizational growth</li><li>Identify and implement process improvements using data-driven insights</li></ul><p><br></p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
We are looking for an experienced IT Support Technician to join our team in Cleveland, Ohio. This position focuses on providing technical assistance and troubleshooting support for desktop systems, warehouse technologies, and related hardware. The ideal candidate will have strong knowledge of Microsoft solutions and the ability to document IT configurations effectively.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and maintenance.<br>• Troubleshoot and resolve issues related to Microsoft desktop solutions such as O365, M365, SharePoint, OneDrive, and Active Directory.<br>• Support warehouse technologies, including handheld scanners, label printers, and warehouse management systems.<br>• Document IT configurations, processes, and change management activities to ensure consistency and compliance.<br>• Manage desktop imaging and hardware setup for new and existing users.<br>• Ensure the security and functionality of desktop systems through regular updates and maintenance.<br>• Collaborate with team members to resolve complex technical issues and improve support processes.<br>• Assist in maintaining Active Directory, including user accounts and access permissions.<br>• Provide clear and timely communication with users regarding technical issues and updates.<br>• Conduct training sessions or provide guidance to users for common IT tools and systems.
<p>Our organization is seeking a skilled Customer Support Specialist fluent in Cantonese to join our growing customer service team.</p><p>In this role, you will be the primary point of contact for Cantonese-speaking customers, delivering reliable support and ensuring their questions are answered promptly. You will use CRM and support platforms to track interactions, assist with troubleshooting, and work collaboratively to provide a connected customer experience.</p><p>Strong communication, empathy, and problem-solving skills are essential, as well as a commitment to supporting process improvements and team development.</p>
<p>Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.</p><p>As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems. This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
We are looking for a skilled Application Support Specialist to join our team in Savannah, Georgia. This contract-to-permanent position focuses on providing technical assistance and guidance to users, ensuring seamless software operations and optimized application performance. The role requires someone who is adept at troubleshooting, maintaining systems, and delivering valuable training resources to enhance user experience.<br><br>Responsibilities:<br>• Provide comprehensive technical support for software applications and systems to internal users across various departments.<br>• Diagnose and resolve escalated issues related to servers, databases, and mission-critical systems.<br>• Maintain detailed documentation of issues, resolutions, and system performance for future reference.<br>• Research and analyze software products, assisting with customizations to meet organizational needs.<br>• Facilitate testing and validation of new and existing applications to ensure functionality and reliability.<br>• Perform installations, configurations, and desktop-level fixes to address user concerns.<br>• Communicate application updates, issues, and resolutions effectively to stakeholders.<br>• Apply software patches and updates to maintain optimal performance and security.<br>• Design and conduct training sessions and develop user guides to improve software utilization.<br>• Publish updates, FAQs, and other instructional content on the organization’s knowledge portal.
<p>We are looking for an experienced IT Support Technician to join our team in Haslet, Texas. This Contract to permanent position offers an exciting opportunity to contribute to the seamless functionality of our IT systems and support operations across multiple facilities. The ideal candidate will thrive in a dynamic environment, excel in resolving technical issues, and ensure a high level of professionalism in every interaction.</p><p><br></p><p><strong>Title: IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: 30-38 per hour </strong></p><p><strong>Duration: 12-24 Month Contract to hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to IT equipment, including hardware, software, and peripherals.</p><p>• Install, configure, and maintain system hardware and software, adhering to design specifications.</p><p>• Monitor system performance and conduct preventative maintenance to ensure optimal functionality.</p><p>• Collaborate with network engineers and external vendors to provide technical support for warehouse operations.</p><p>• Administer user access through Windows Active Directory, Office 365, InTune, and other relevant platforms.</p><p>• Manage technical relationships with external suppliers to ensure smooth operations.</p><p>• Track, manage, and resolve IT issues promptly using a ticketing system.</p><p>• Troubleshoot and resolve network, server, and application concerns to minimize downtime.</p><p>• Develop and refine standard procedures to enhance team efficiency and workflows.</p><p>• Provide on-site and remote support to customers across multiple locations, including lifting and moving equipment up to 50 pounds.</p>
