<p>On behalf of our client, Robert Half Talent Solutions, Technology Division is seeking an <strong>IT Analyst I</strong> to provide hands-on, onsite IT support during a period of operational transition. This role will support day-to-day end-user needs while also assisting with IT activities related to facility changes, including equipment collection, system support, and infrastructure assistance. The position reports directly to the <strong>Chief Information Technology Officer (CTIO)</strong> and works closely with a small, distributed IT team supporting multiple locations.</p><p>This is an excellent opportunity for a <strong>go‑getter</strong> who is comfortable wearing multiple hats, stepping outside a strict job description when needed, and supporting users through change in a professional and supportive manner.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>Tier 1–2 IT support</strong> for approximately 200 onsite and remote users</li><li>Troubleshoot hardware and software issues (laptops, desktops, peripherals, basic server interactions)</li><li>Support <strong>laptop imaging, wiping, updates, and device collection</strong> during employee transitions</li><li>Assist with <strong>Active Directory tasks</strong> (user access, onboarding/offboarding, password resets)</li><li>Create, activate, and deactivate <strong>badging/access</strong> as employees onboard or exit</li><li>Support basic server and infrastructure tasks, including <strong>equipment takedown and relocation</strong> as directed</li><li>Respond to and track all work through the company’s <strong>help desk ticketing system</strong></li><li>Provide onsite IT support for nearby facilities as needed</li><li>Assist with short-term project work related to facility changes, shutdown support, or infrastructure stabilization</li><li>Escalate issues appropriately while maintaining ownership through resolution</li><li>Maintain clear communication and documentation of work performed</li></ul><p><br></p>

<p><br></p><p><strong>Required Qualifications</strong></p><ul><li>1–3 years of hands-on IT support or IT Analyst experience</li><li>Strong desktop and laptop troubleshooting skills (Windows environment)</li><li>Experience with <strong>Active Directory</strong> and user account administration</li><li>Familiarity with ticketing/help desk systems</li><li>Comfortable working with <strong>older/legacy systems</strong></li><li>Willingness to travel occasionally during the workweek (short stints, as needed)</li><li>Strong communication skills with the ability to support users during times of change</li><li>Reliable, adaptable, and comfortable working independently onsite</li></ul><p><br></p><p><strong>Nice to Have</strong></p><ul><li>Experience supporting manufacturing or industrial environments</li><li>Exposure to basic networking or patching concepts</li><li>Azure familiarity (not required)</li><li>Experience supporting facility closures, transitions, or infrastructure changes</li></ul><p><br></p><p><strong>Key Traits for Success</strong></p><ul><li>“<strong>I’ll figure it out</strong>” mindset</li><li>Willingness to step in and help beyond a rigid job scope</li><li>Calm, professional demeanor in uncertain or changing environments</li><li>Strong work ethic and accountability</li></ul><p><br></p><p><strong>Additional Details</strong></p><ul><li>100% onsite role</li><li>Occasional weekday travel may be required (may include overnight stays depending on project needs)</li><li><strong>Open‑ended contract with project‑driven duration</strong></li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>