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136 results for Desktop Support Analyst jobs

Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive. Responsibilities:• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.
2026-05-05T00:00:00Z

Desktop Support Analyst

Alameda, CA
onsite
Temporary / Contract
30 - 34 USD / Hourly
We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-05-20T00:00:00Z

Desktop Support Analyst

Forsyth, GA
onsite
Temporary / Contract
26 - 29 USD / Hourly
OverviewIf you're looking for work as a Desktop Support Analyst, and have the ability to communicate complex technical information to non-technical users in an understandable and concise format, you may be a good fit for the job opening at Robert Half. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. Major Responsibilities:- Offer computer desktop support in accordance with established policies and procedures- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities- Rectify computer problems, and suggest appropriate action/solutions- Meet regularly and effectively with ticket submitters- Organize hardware repairs with the appropriate vendors- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
2026-05-12T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
21 - 25 USD / Hourly
The End User Support Analyst – provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users Interested candidates should submit resumes to sally.lander@roberthalf(.com) or call 612.249.0254.
2026-05-21T00:00:00Z

Desktop Support Analyst

Dubuque, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for employees in Dubuque, Iowa. This Contract to Permanent opportunity is ideal for someone who enjoys solving day-to-day technology issues, maintaining reliable workstation performance, and delivering responsive service across office and production environments. The person in this role will support end users with hardware, software, connectivity, and access needs while helping keep local IT operations running smoothly. Responsibilities: • Deliver on-site and remote support for end-user issues involving desktops, laptops, peripherals, connectivity, telephony, video conferencing, and mobile devices. • Set up, deploy, and maintain computer equipment and standard software to ensure employees have reliable and secure technology tools. • Monitor and work through the IT ticket queue, prioritizing requests and resolving incidents in a timely and thorough manner. • Administer user access and device-related support within Windows Active Directory, including account maintenance, security permissions, and printer connectivity. • Diagnose technical problems through structured troubleshooting and root cause analysis to minimize repeat issues and reduce downtime. • Create and refine support documentation and knowledge articles to improve service consistency and help users resolve common issues. • Recommend practical hardware and software enhancements that improve performance, usability, and cost efficiency. • Provide technical support across both office and manufacturing settings while coordinating with the broader IT team as needed.
2026-05-18T00:00:00Z

Desktop Support Analyst

Greenville, SC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration. Responsibilities: • Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance. • Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications. • Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment. • Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities. • Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting. • Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed. • Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
2026-05-04T00:00:00Z

Desktop Support Analyst

Middleton, WI
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting. Responsibilities:• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the device lifecycle.• Maintain clear technical records and contribute to internal support documentation to improve issue resolution and team knowledge sharing.• Assist with user-facing technology updates, rollout activities, and upgrade efforts while minimizing disruption to daily operations.• Coordinate with external technology vendors for equipment service, repairs, and support-related follow-up.• Respond to outages and service interruptions with urgency to reduce downtime and maintain business continuity.• Work closely with colleagues and onsite users to deliver dependable support and a positive customer experience.
2026-05-21T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly. Responsibilities: • Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues. • Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity. • Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees. • Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance. • Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance. • Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing. • Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
2026-05-19T00:00:00Z

Desktop Support Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.Key Responsibilities<ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul>
2026-05-19T00:00:00Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewProvide hands-on support for end users in a Windows-based environment.Responsibilities<ul><li>Troubleshoot hardware/software issues</li><li>Support Active Directory, O365, and endpoint devices</li><li>Install, configure, and maintain desktops/laptops</li><li>Escalate complex issues as needed</li></ul>
2026-05-05T00:00:00Z

IT Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
60000 - 90000 USD / Yearly
We are looking for an IT Desktop Support Analyst to deliver dependable technical assistance for employees in Downtown Dallas, TX while also supporting colleagues in other domestic and international offices. This position plays a key role in maintaining a smooth end-user technology experience by resolving day-to-day issues, preparing devices for new and departing staff, and supporting meeting room technology. The ideal candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep services running efficiently. Responsibilities: End User Support<ul><li>Provide onsite support for Dallas employees and remote support for other offices</li><li>Troubleshoot hardware, software, and connectivity issues (Windows, macOS, mobile devices)</li><li>Support peripherals, printers, and standard business applications</li><li>Maintain a high level of responsiveness and professionalism</li><li>Provide conference room and AV support, including live meeting troubleshooting</li></ul>Service Desk & Incident Management<ul><li>Manage and resolve tickets using the firm’s ITSM platform</li><li>Own issues through resolution, escalating when necessary</li><li>Document solutions and maintain accurate support records</li></ul>User Lifecycle & Device Management<ul><li>Support onboarding and offboarding (device provisioning, access setup/removal)</li><li>Configure and deploy endpoints in alignment with security standards</li><li>Track and manage inventory of laptops, accessories, and equipment</li></ul>Collaboration & Improvement<ul><li>Partner with IT teams on system rollouts, upgrades, and initiatives</li><li>Identify recurring issues and contribute to process and workflow improvements</li><li>Share knowledge to ensure consistent service delivery</li></ul>
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Ames, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion. • Support user account administration activities, including access updates and directory-related assistance within Active Directory. • Diagnose common hardware, software, and operating system problems using sound troubleshooting methods. • Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively. • Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication. • Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
2026-05-15T00:00:00Z

Help Desk/Desktop Support Analyst

Deerfield, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in a manufacturing environment. This Long-term Contract opportunity is ideal for a dependable IT specialist who enjoys resolving end-user issues, maintaining a strong service mindset, and working across a broad range of desktop support needs. The role offers hands-on involvement with daily support operations while also contributing to device deployment and upgrade activities. Responsibilities: • Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner. • Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems. • Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts. • Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care. • Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance. • Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary. • Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment.
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Covington, KY
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst. This Long-term Contract position is ideal for someone who enjoys hands-on technical support, device deployment, and end-user assistance across desktop and infrastructure needs. The role will contribute to daily support operations while helping keep workstations, peripherals, and connectivity services running smoothly. Responsibilities:• Prepare, image, configure, and deploy desktop and laptop systems for employees in accordance with technical standards.• Install, disconnect, relocate, and organize workstation equipment, including computers, monitors, and related peripheral hardware.• Deliver in-person support for end-user technology issues involving Windows devices, common software, and connected accessories.• Assist with foundational infrastructure work such as cable management, network connectivity checks, and basic troubleshooting of technical issues.• Track, update, and resolve support requests through a ticket management platform while maintaining clear documentation.• Diagnose and address problems related to hardware performance, operating systems, software functionality, and user connectivity.• Partner with the IT team on large-scale rollout efforts, office equipment moves, and other deployment-focused initiatives.• Support user account and access-related activities in environments that utilize Active Directory.• Work with tools such as ConnectWise and may interact with other service platforms including Jira, Autodesk, or ServiceNow as needed
2026-05-21T00:00:00Z

Help Desk/Desktop Support Analyst

Ada, MI
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Ada, Michigan. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and connectivity issues while delivering a strong customer support experience. The role focuses on maintaining stable desktop operations, addressing service requests efficiently, and supporting users across Microsoft-based environments. Responsibilities: • Respond to incoming support requests and resolve desktop, laptop, and peripheral issues in a timely manner. • Troubleshoot problems related to Windows operating systems, user accounts, and common business applications. • Manage and update Active Directory records, including user access, password resets, and account support tasks. • Investigate network and VPN connectivity concerns and escalate more complex incidents when needed. • Install, configure, and maintain desktop hardware and standard workstation software for end users. • Track, document, and close service desk tickets with clear notes and accurate status updates. • Assist with routine server administration and support activities as directed by the technical team. • Provide hands-on and remote support to ensure employees can work effectively with minimal disruption.
2026-05-19T00:00:00Z

Help Desk/Desktop Support Analyst

Coffeyville, KS
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Coffeyville, Kansas. This Long-term Contract position will focus on resolving day-to-day desktop, application, printer, and connectivity issues while ensuring employees have reliable access to the tools they need. The ideal candidate is comfortable supporting Windows environments, Microsoft 365 applications, and common workplace hardware, and knows when to escalate more complex problems for advanced support. Responsibilities: • Provide first-line technical support for end users experiencing issues with computers, software applications, printers, and network connectivity. • Investigate and resolve common hardware and software problems efficiently to minimize disruption to daily operations. • Set up, configure, test, and deploy desktop and workstation equipment for new and existing employees. • Support staff onboarding, device refreshes, office relocations, and other equipment transition activities. • Install, maintain, and troubleshoot printers, mobile devices, and additional end-user technology. • Assist with user account support tasks such as password resets, access requests, and basic profile maintenance. • Deliver support for Microsoft Windows systems and Microsoft 365 tools across the organization. • Perform basic cabling and physical installation work related to workstations and connected devices. • Document incidents, resolutions, and service activity accurately within the ticketing or tracking system. • Escalate complex technical issues to senior support personnel or outside vendors and assist with technology rollout projects as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a healthcare organization in Milwaukee, Wisconsin in a Contract to Permanent role. This position is ideal for a service-focused IT specialist who enjoys solving technical issues, supporting end users, and helping maintain a reliable desktop environment. The analyst will play a key role in delivering responsive support, improving service processes, and contributing to a collaborative help desk team while ensuring compliance with patient privacy standards. Responsibilities: • Respond to incoming support tickets and help desk calls, troubleshoot user issues, and escalate more complex problems when needed to minimize operational disruption. • Diagnose hardware, software, and access-related concerns for employees and work toward strong first-contact resolution whenever possible. • Perform account support tasks such as password resets, user provisioning and deactivation, and assignment of users and devices to the correct Active Directory groups. • Install, configure, and maintain desktop applications, printers, and related settings while assisting with routine hardware and software updates. • Monitor systems for viruses, spyware, and unauthorized applications, and take appropriate action to remove threats and protect the environment. • Create and maintain clear knowledge base documentation to improve support consistency and help users and team members resolve common issues more efficiently. • Provide guidance and coaching to other help desk staff by sharing technical knowledge and service best practices. • Recommend and support process improvements that increase efficiency, scalability, and service quality across day-to-day support operations. • Adapt to shifting priorities, assist across locations or teams as needed, and contribute to broader organizational goals under leadership direction. • Follow all applicable legal, security, and compliance requirements, including standards related to patient confidentiality and data privacy.
2026-05-01T00:00:00Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
65000 - 65000.01 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization. Responsibilities: • Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support. • Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably. • Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved. • Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance. • Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines. • Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed. • Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption. • Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes. • Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities. • Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are seeking a hands-on Technical Field Support detail oriented to help maintain and improve end-user technology across multiple locations. This role supports desktop environments, network infrastructure, and day-to-day technical operations while working closely with cross-functional teams. The position plays a key role in ensuring reliable, user-friendly technology in both field and corporate environments. Key Responsibilities Provide support for Windows-based laptops and desktops, including configuration, maintenance, and troubleshooting Administer Microsoft environments including Azure/Entra ID and Microsoft 365 (including SharePoint) Manage and support endpoint devices through mobile device management platforms (e.g., Intune, JAMF) Assist with scripting and automation efforts (PowerShell or similar) Deploy software and manage user access through remote tools and endpoint management systems Support network environments including routing, switching, wireless connectivity, and TCP/IP fundamentals Troubleshoot and maintain SD-WAN and network solutions (e.g., Meraki or similar technologies) Provide support for VOIP systems and video/security platforms Evaluate existing systems and workflows to identify improvement opportunities and potential risks Install, configure, and maintain hardware and software across multiple sites Participate in system upgrades, testing, and implementation of new technology solutions Provide end-user support, training, and issue resolution (including access and authentication support) Collaborate with internal teams to align technical solutions with business needs
2026-05-22T00:00:00Z

Help Desk/Desktop Support Analyst

Salinas, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position focuses on resolving day-to-day hardware, software, and account-related issues while helping maintain a stable Windows-based environment. The ideal candidate is customer-focused, organized, and comfortable handling service desk requests with professionalism and urgency. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users. • Diagnose and address problems related to Microsoft Windows environments, including Windows 10 systems and common application errors. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to and document incoming service desk tickets, prioritizing requests based on business impact and support urgency. • Set up, configure, and maintain end-user devices to support daily operations across the organization. • Escalate complex incidents when needed and coordinate with other technical teams to restore service efficiently. • Track recurring issues, communicate status updates clearly, and contribute to improved support processes through accurate documentation.
2026-04-28T00:00:00Z

Help Desk/Desktop Support Analyst

Dayton, OH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Dayton, Ohio in a Contract to Permanent role. This position supports daily technology operations by assisting employees with technical issues, preparing workstations for use, and providing dependable frontline service across Microsoft-based environments. The ideal candidate is comfortable handling support requests, resolving user concerns with professionalism, and contributing to a well-documented, efficient IT support process. Responsibilities: • Provide first-line technical assistance for Microsoft Windows systems, Active Directory access, and Office Suite/O365 issues submitted by end users. • Manage incoming service requests by responding to support tickets promptly, diagnosing problems, and escalating more complex matters when necessary. • Prepare, image, configure, and deploy desktop and laptop equipment to support new and existing users across the organization. • Deliver remote assistance and onsite deskside support to restore user productivity and address hardware or software concerns. • Maintain and troubleshoot endpoint devices to ensure reliable performance and proper configuration. • Record issue details, resolutions, and support procedures clearly to strengthen knowledge sharing and improve team efficiency. • Contribute to technical initiatives and other assigned IT support projects as business needs require.
2026-05-20T00:00:00Z

Help Desk/Desktop Support Analyst

Akron, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Akron, Ohio. This Long-term Contract position is ideal for someone who enjoys solving workstation, account, and operating system issues in a fast-paced support environment. The role focuses on maintaining reliable desktop performance, addressing service requests efficiently, and delivering a positive user experience across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and operating system issues submitted through the service desk. • Diagnose and resolve common hardware, software, and account-related problems while escalating more complex incidents when needed. • Support users working with Microsoft Windows 10 and Windows 11 by troubleshooting performance, access, and configuration concerns. • Manage user account tasks within Active Directory, including access updates, password support, and basic administrative changes. • Track, update, and close service desk tickets with accurate notes, clear status details, and timely follow-through. • Install, configure, and maintain end-user computing devices to ensure dependable day-to-day functionality. • Assist with routine workstation setup, software deployment, and basic system changes as directed by support procedures.
2026-05-21T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction. Responsibilities: • Provide timely and efficient technical support to address user issues related to hardware, software, and network systems. • Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10. • Manage user accounts and permissions within Active Directory, ensuring secure access controls. • Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions. • Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues. • Deliver clear guidance and training to users on system functionalities and best practices. • Collaborate with team members to escalate complex technical issues and implement solutions. • Maintain up-to-date knowledge of system updates and security protocols to enhance support services. • Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution. • Contribute to the development of support procedures and documentation to improve efficiency.
2026-05-12T00:00:00Z