295 Results for Customer Service Manager Jobs

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Customer Service Manager

Coppell, TX
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization. Responsibilities: • Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals. • Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns. • Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements. • Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses. • Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions. • Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards. • Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation. • Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience. • Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
2026-10-19T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

Customer Service Manager

Fayetteville, AR
onsite
Temporary to Hire
22.8095 - 26.411 USD / Hourly
We are looking for an experienced Customer Service Manager to join a growing insurance agency in Fayetteville, Arkansas. This contract opportunity is ideal for a licensed Property & Casualty specialist who enjoys strengthening client relationships, overseeing service operations, and supporting business growth. In this role, you will work closely with agency leadership and sales partners to ensure policyholders receive responsive, knowledgeable service while daily workflows remain organized and efficient. Responsibilities: • Guide policyholders through service-related requests, answering coverage questions and resolving issues with care and professionalism. • Oversee day-to-day policy administration, including renewals, endorsements, billing matters, documentation updates, and coverage adjustments. • Partner with agency leadership and producers to keep client service activities on track and improve overall team effectiveness. • Coordinate outreach, follow-up communication, appointment scheduling, and open service items to maintain a high level of responsiveness. • Support new business activity by assisting with applications, quote preparation, submission follow-through, and carrier communication. • Review service workflows and recommend practical improvements that enhance retention, satisfaction, and operational consistency. • Maintain accurate client files and ensure records are updated within agency systems and related tracking tools. • Address complex customer concerns with sound judgment, clear communication, and a solution-focused approach. • Contribute to administrative process development and take on expanded operational responsibilities as the agency continues to grow.
2026-10-15T00:00:00Z

Client Services Manager

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment. Responsibilities:• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.• Act as the escalation point for complex service matters and drive timely, practical resolutions.• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-10-05T00:00:00Z

Customer Service Supervisor

Houston, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment. Responsibilities:• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.
2026-10-02T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T00:00:00Z

Customer Service Specialist

West Palm Beach, FL
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-13T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options. Responsibilities: • Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests. • Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs. • Guide customers in using self-service resources and explain available tools that can improve their overall service experience. • Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality. • Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
2026-10-09T00:00:00Z

Customer Service Representative

Florence, KY
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate. Responsibilities: • Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received • Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent • Partner with distribution center personnel to research and locate materials reported as missing • Examine return issues involving materials sent back from service centers and determine the source of record variances • Communicate with service center teams to validate return activity and gather supporting information • Work closely with warehouse staff to track down missing returned items and resolve inventory questions • Maintain accurate documentation of findings, updates, and resolution steps within company systems • Provide additional customer service and operational support duties as business needs allow
2026-10-15T00:00:00Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-07T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a fast-paced office setting. This Long-term Contract opportunity is ideal for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with care from start to finish. The person in this role will serve as a key point of contact for service-related questions while working closely with internal teams to deliver a positive customer experience. Responsibilities: • Manage inbound customer inquiries related to service concerns and take ownership of researching and resolving issues such as missed collections and other account-related matters. • Enter customer requests and service orders with accuracy, monitor progress, and ensure all items are completed in a timely manner. • Partner with internal departments, including billing, sales, and operations, to coordinate solutions that align with customer needs. • Guide customers in using available self-service resources so they can access information and complete routine tasks more efficiently. • Recognize patterns in customer concerns and communicate repeat issues or workflow gaps to the appropriate internal contacts for review. • Adjust effectively to evolving priorities, updated procedures, and changing business demands while maintaining service quality. • Maintain clear and thorough communication across phone, email, and internal collaboration channels to support strong customer relationships.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently. Responsibilities: • Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution. • Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner. • Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement. • Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality. • Maintain clear records of customer interactions and follow-up actions to support consistency and accountability. • Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation. Responsibilities: • Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner. • Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion. • Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed. • Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers. • Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently. • Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement. • Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently. Responsibilities: • Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues. • Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner. • Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes. • Guide customers in using available self-service resources so they can complete routine tasks more efficiently. • Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
2026-10-09T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience. Responsibilities: • Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved. • Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations. • Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently. • Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement. • Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization. • Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly. • Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
2026-10-09T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 17 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to Permanent opportunity is ideal for someone who enjoys helping others, managing a high volume of inquiries, and delivering accurate information across multiple channels. In this role, you will contribute to a mission-driven organization by providing thoughtful service, documenting interactions carefully, and ensuring each customer experience is handled with respect and efficiency. This position is on-site with hours being 9:30am-6:00pm Monday-Friday. Responsibilities:• Respond to incoming customer inquiries by phone and other communication channels while providing courteous, solution-focused support• Navigate multiple applications and internal systems at the same time to research questions, update records, and complete service requests accurately• Investigate customer issues, identify practical resolutions, and route more complex matters to the appropriate team when necessary• Record call details, account updates, and case activity with a high level of accuracy and attention to detail• Maintain a calm and attentive approach during challenging interactions, using effective listening and de-escalation techniques• Adapt to updated procedures, changing priorities, and new tools while continuing to meet service expectations• Collaborate with coworkers and supervisors to share information, resolve concerns, and support daily team goals• Follow scheduled shifts consistently and contribute to dependable coverage for customers and internal operations
2026-10-15T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-10-15T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T00:00:00Z

Customer Service Representative

Piqua, OH
onsite
Temporary / Contract
16 - 18 USD / Hourly
Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment. Key Responsibilities:<ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul>
2026-10-16T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-10-16T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-10-14T00:00:00Z

Customer Service Representative

Lexington, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions and ensure a positive service experience for customers in Lexington, South Carolina. This Long-term Contract opportunity is ideal for someone who can manage multiple priorities, communicate clearly, and maintain strong attention to detail in a fast-paced setting. The role requires a dependable, detail-oriented individual who can handle a high volume of inquiries while staying organized and focused on accurate service and order support. Responsibilities: • Respond to incoming customer calls and messages with professionalism, providing timely assistance and clear information. • Enter and update customer orders accurately, ensuring all details are recorded correctly in internal systems. • Manage several tasks at once while keeping work organized and service levels consistent throughout the day. • Support both inbound and outbound customer communication related to questions, order status, and general account needs. • Document customer interactions thoroughly to maintain accurate records and support follow-up activity. • Use customer service platforms, including CRM tools such as Salesforce when applicable, to track requests and resolutions. • Maintain reliable performance during standard business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m.. • After completing training and meeting connectivity requirements, participate in a limited remote work schedule as approved.
2026-10-15T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems. Responsibilities:• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.
2026-10-15T00:00:00Z

295 results for Customer Service Manager jobs