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249 results for Customer Service Manager jobs

Customer Service Manager
  • Orchard Park, NY
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • <p>Jenny Bour with Robert Half is working with a growing organization that is looking for a <strong>Customer Service Manager </strong>to join their team! The <strong>Customer Service Manager </strong>plays a key role in delivering a clear, accurate, and positive client experience. This position oversees day-to-day customer account operations while serving as a primary resource for individuals navigating billing, payments, and account-related inquiries. The ideal Customer Service Manager candidate brings a strong customer-first mindset, proven leadership ability, and a solid understanding of financial processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead Customer Service Operations &amp; Team Performance</li><li>Provide strategic and daily oversight of account-related functions including billing, payments, refunds, and collections. Supervise, coach, and develop team members to ensure high performance.</li><li>Monitor key performance indicators and ensure accurate account reconciliation and reporting.</li><li>Deliver a Customer-Centered Experience</li><li>Handle complex or sensitive account issues with professionalism, empathy, and strong problem-solving skills.</li><li>Oversee payment plans and support solutions designed to improve customer access and satisfaction.</li><li>Maintain adherence to applicable regulations, policies, and internal procedures while collaborating cross-functionally with internal teams.</li></ul>
  • 2026-06-10T00:00:00Z
Customer Service Manager
  • Kansas City, MO
  • onsite
  • Permanent / Full Time
  • 75000 - 85000 USD / Yearly
  • We are looking for a Customer Service Manager to lead the client experience for corporate branding programs and digital ordering services. This role focuses on improving every stage of the customer journey, from account support and order management to delivery satisfaction and long-term client loyalty. The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service.<br><br>Responsibilities:<br>• Guide the overall customer experience strategy for uniform and branded merchandise programs, ensuring smooth interactions across ordering, support, and fulfillment.<br>• Partner with clients, administrators, and end users to understand service needs and resolve issues in a timely, attentive manner.<br>• Oversee purchasing-related activities tied to customer orders, including procurement coordination, material availability, and vendor communication.<br>• Identify service gaps and workflow inefficiencies, then implement practical improvements that strengthen accuracy, speed, and customer satisfaction.<br>• Monitor online ordering platform performance and collaborate with internal teams to recommend enhancements that improve usability and reliability.<br>• Track service trends, customer feedback, and account performance metrics to support retention efforts and continuous improvement initiatives.<br>• Coordinate cross-functional efforts between customer service, purchasing, and administrative teams to maintain consistent execution and communication.<br>• Support process updates and operational changes as needed, ensuring minimal disruption to customers and internal stakeholders.
  • 2026-06-08T00:00:00Z
Customer Service Manager
  • Modesto, CA
  • onsite
  • Permanent / Full Time
  • 62000 - 70000 USD / Yearly
  • We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently.<br><br>Responsibilities:<br>• Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.<br>• Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience.<br>• Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.<br>• Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness.<br>• Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness.<br>• Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards.<br>• Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team.<br>• Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships.<br>• Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts.<br>• Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
  • 2026-06-08T00:00:00Z
Customer Service Manager
  • Saugus, CA
  • onsite
  • Temporary / Contract
  • 25.3365 - 29.337 USD / Hourly
  • We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements.<br><br>Responsibilities:<br>• Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence.<br>• Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines.<br>• Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals.<br>• Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution.<br>• Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes.<br>• Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making.<br>• Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement.<br>• Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions.<br>• Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness.<br>• Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
  • 2026-06-02T00:00:00Z
Customer Service Supervisor
  • Camp Hill, PA
  • onsite
  • Temporary to Hire
  • 21 - 24 USD / Hourly
  • <p>We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.</p><p>• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.</p><p>• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.</p><p>• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.</p><p>• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.</p><p>• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.</p><p>• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.</p>
  • 2026-06-11T00:00:00Z
Customer Service Supervisor
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 70000 - 75000 USD / Yearly
  • <p>Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.</p><p>• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.</p><p>• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.</p><p>• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.</p><p>• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.</p><p>• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.</p><p>• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.</p><p>• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.</p>
  • 2026-06-02T00:00:00Z
Customer Service Agent
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 19.5 - 21 USD / Hourly
  • <p>Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul><p><br></p>
  • 2026-05-28T00:00:00Z
Customer Service Support Representative
  • Tonawanda, NY
  • onsite
  • Permanent / Full Time
  • 41600 - 45760 USD / Yearly
  • <p><strong>Robert Half Permanent Placement</strong> is partnering with a great company in <strong>Tonawanda, NY</strong> on their search for a <strong>Customer Service Support Representative </strong>to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an <strong>in-office</strong> role with starting wage of <strong>$20 - $22 per hour </strong>based on experience and includes a comprehensive total benefits package.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability</li><li>Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests</li><li>Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions</li><li>Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment</li><li>Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards</li><li>Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests</li><li>Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments</li><li>Serve as very occasional backup to small deliveries driver and light warehouse work</li></ul><p><br></p>
  • 2026-06-09T00:00:00Z
Customer Service Representative
  • Concord, NH
  • onsite
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support utility customers in Concord, New Hampshire through a Long-term Contract opportunity. This role is ideal for someone who communicates clearly, handles billing-related questions with confidence, and delivers dependable service across phone and CRM channels. The position begins with onsite training for approximately 4 to 6 weeks and then moves to a hybrid schedule with in-office work on Tuesdays and Thursdays, while remaining flexible for emergency staffing adjustments when needed.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance for service-related questions and account concerns.</p><p>• Use CRM tools to document interactions accurately, update account details, and track follow-up actions.</p><p>• Help customers understand billing information, investigate charges, and resolve payment-related inquiries with care and accuracy.</p><p>• Maintain a high standard of service while managing multiple requests in a fast-paced support environment.</p><p>• Escalate complex customer issues when appropriate and coordinate with internal teams to support resolution.</p><p>• Adapt to schedule changes during emergency situations, including weather-related events that may require additional coverage.</p><p>• Participate in onsite onboarding and training before transitioning into the established hybrid work arrangement.</p>
  • 2026-06-05T00:00:00Z
Customer Service Representative
  • Raleigh, NC
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to support a high-volume tip intake operation in Raleigh, North Carolina. This contract-to-permanent position is ideal for someone who can assess inbound concerns with sound judgment, document information accurately, and help ensure each inquiry is directed appropriately. The person in this role will play an important part in reviewing reports related to potential misuse of public funds and maintaining organized records for follow-up and audit reference.<br><br>Responsibilities:<br>• Manage a steady flow of inbound tip line calls each day and capture complete, accurate details in the appropriate system.<br>• Evaluate incoming reports to determine whether the concern may warrant further review related to abuse, waste, or fraud involving taxpayer resources.<br>• Route calls and case information to the appropriate internal teams when additional investigation or action is needed.<br>• Close out inquiries that do not meet escalation criteria and forward them for managerial review and final disposition.<br>• Archive completed cases in the case library so they are available for future audit or operational review.<br>• Maintain thorough and timely records while handling both call intake and case updates throughout the day.<br>• Provide clear, attentive customer service to callers while gathering relevant information and guiding the interaction efficiently.<br>• Support case tracking activities within reporting platforms, including work associated with the transition from Power BI to Salesforce when applicable.
  • 2026-06-11T00:00:00Z
Customer Service Representative
  • Lansing, MI
  • onsite
  • Temporary to Hire
  • 14.25 - 15.5 USD / Hourly
  • <p>We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate order processing in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are M-F between 12 noon and 8pm, Saturday and Sunday, 11am-7pm.</p><p><br></p><p>Responsibilities:</p><p>• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.</p><p>• Place outbound calls as needed to gather information, provide updates, or support customer outreach efforts.</p><p>• Enter orders and customer details into internal systems while maintaining a high level of data accuracy.</p><p>• Respond to customer questions, resolve routine issues, and escalate more complex concerns when appropriate.</p><p>• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.</p><p>• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.</p><p>• Follow established procedures, call handling standards, and documentation practices for each customer interaction.</p>
  • 2026-06-11T00:00:00Z
Customer Service Representative
  • Gibsonia, PA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately in QuickBooks and verify information before final submission.</p><p>• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.</p><p>• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.</p><p>• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.</p><p>• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.</p><p><br></p>
  • 2026-06-09T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Temporary to Hire
  • 17 - 18 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a high-volume call center in Indianapolis, Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, resolving routine account concerns, and communicating service options with clarity and professionalism. The person in this role will manage inbound inquiries, document customer issues accurately, and contribute to a positive service experience while meeting established performance expectations. The hours for this position will be Monday-Friday 10am-7pm.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and provide timely, courteous support for routine service-related concerns.</p><p>• Create and document service tickets for customer issues, ensuring details are entered accurately for follow-up and resolution.</p><p>• Guide customers through available products, pricing, and applicable fees in a clear and easy-to-understand manner.</p><p>• Use call center platforms and service tools efficiently to research accounts, update records, and complete customer requests.</p><p>• Follow established procedures to address standard issues and seek guidance when situations require escalation or additional direction.</p><p>• Maintain strong performance in quality monitoring, productivity targets, and other call center service metrics.</p><p>• Encourage customers to use digital and self-service resources when appropriate to improve convenience and account access.</p><p>• Share information about current promotions, enhanced offerings, and prepay options that may benefit the customer.</p><p>• Support additional service and administrative tasks as needed to help the team meet operational goals.</p>
  • 2026-06-09T00:00:00Z
Customer Service Representative
  • Buffalo, NY
  • onsite
  • Temporary to Hire
  • 22 - 25 USD / Hourly
  • We are looking for a Customer Service Representative to join an in-person team in Buffalo, New York. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order-related details, and keeping communication organized throughout a busy workday. The role blends phone support, data entry, and administrative coordination, and it offers the chance to contribute ideas that improve the customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails with timely, attentive support and clear follow-up.<br>• Process orders accurately, update customer records, and maintain organized documentation within internal systems.<br>• Handle both inbound and outbound communication to resolve questions, confirm details, and support order completion.<br>• Coordinate with internal team members to address service issues, provide status updates, and ensure requests are handled efficiently.<br>• Enter and review data with a high level of accuracy while monitoring for missing or incorrect information.<br>• Use Microsoft Office tools, especially Outlook, to manage correspondence, scheduling, and day-to-day communication.<br>• Identify practical solutions for customer concerns and recommend options that support positive outcomes.<br>• Maintain a consistent in-person presence and contribute to a reliable, customer-focused team environment.
  • 2026-06-03T00:00:00Z
Customer Service Representative
  • Petersburg, VA
  • onsite
  • Temporary / Contract
  • 17.575 - 20.35 USD / Hourly
  • We are looking for a Customer Service Representative to support a high-volume onboarding initiative in Virginia. This contract position will focus on assisting a large number of new residential customers through inbound phone interactions, providing a helpful and detail-focused experience during account setup. The ideal candidate is comfortable handling a fast-paced call environment, gathering customer details accurately, and entering information with strong attention to detail.<br><br>Responsibilities:<br>• Manage a steady flow of inbound customer calls, typically handling a high daily call volume with efficiency.<br>• Guide new customers through the onboarding process by collecting required personal, service, and billing details.<br>• Accurately enter customer information into company systems and verify records for completeness and correctness.<br>• Explain account setup steps clearly and respond to questions in a courteous, service-focused manner.<br>• Use reference materials and process guides to ensure consistent and accurate customer support.<br>• Partner with internal teams, including marketing, to support outreach efforts tied to new customer enrollment.<br>• Maintain organized and detailed records of customer interactions and completed account setups.
  • 2026-06-01T00:00:00Z
Customer Service Representative
  • Lawrenceville, GA
  • onsite
  • Temporary / Contract
  • 17 - 23 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a friendly and dependable <strong>Customer Service Representative</strong> to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily <strong>outbound and follow-up calls to existing leads</strong>, assisting customers, answering questions, and scheduling appointments for the sales team.</p><p>This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
  • 2026-06-03T00:00:00Z
Customer Service Representative
  • Winder, GA
  • onsite
  • Temporary / Contract
  • 17 - 23 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a friendly and dependable <strong>Customer Service Representative</strong> to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily <strong>outbound and follow-up calls to existing leads</strong>, assisting customers, answering questions, and scheduling appointments for the sales team.</p><p>This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
  • 2026-06-04T00:00:00Z
Customer Service Representative
  • Saint Petersburg, FL
  • onsite
  • Temporary / Contract
  • 18 - 18 USD / Hourly
  • Client Services Representative – Mental Health Services $18/hour | permanent <br> Medical field experience required. <br> We are seeking compassionate, detail oriented, and customer-focused individuals to join a long-standing behavioral health organization serving the community for nearly 80 years. This role is ideal for someone with a medical or healthcare background who is comfortable working in a fast-paced, high-volume environment supporting individuals seeking mental health services. Candidates must be flexible to provide coverage at multiple office locations throughout the county as needed. Mileage reimbursement is provided for travel during the workday. Schedule Options <br> Opener Shift (5 openings) Monday–Friday: 7:30 AM – 4:30 PM Closer Shift (4 openings) Monday–Thursday: 10:00 AM – 7:00 PM Friday: 8:00 AM – 5:00 PM <br> Position Overview This role serves as the first point of contact for clients, guests, and staff entering the facility or calling for assistance. Many individuals seeking services may be experiencing difficult or emotional situations, so we are looking for candidates who are warm, patient, empathetic, and able to remain calm under pressure. <br> Job Responsibilities Welcome and check in clients, guests, and staff in a friendly and detail oriented manner Answer incoming calls and direct calls appropriately Schedule, confirm, and follow up on appointments Make outbound calls to clients regarding appointments and messages Collect payments, issue receipts, and balance cash drawer Update client information accurately in the system Support clinical staff to maintain smooth client flow throughout the day Assist with follow-up on pending client concerns or issues Distribute and collect client satisfaction surveys Complete data entry and documentation within Avatar system Perform opening and closing procedures as assigned Provide coverage at additional locations when needed
  • 2026-05-27T00:00:00Z
Customer Service Representative
  • Eden Prairie, MN
  • onsite
  • Temporary / Contract
  • 19 - 24 USD / Hourly
  • <p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Respond to customer inquiries via phone, email, and chat</p><p>Resolve issues efficiently while maintaining a positive attitude</p><p>Document customer interactions and update account information</p><p>Collaborate with internal teams to ensure timely resolution of concerns</p><p>Provide product or service information clearly and accurately</p><p>Follow up with customers to ensure satisfaction and issue closure</p><p>Maintain knowledge of company policies and procedures</p><p>Support special projects and administrative tasks as needed</p>
  • 2026-06-05T00:00:00Z
Customer Service Representative
  • Champaign, IL
  • onsite
  • Temporary to Hire
  • 19.95 - 22 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.</p><p>• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.</p><p>• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.</p><p>• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.</p><p>• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.</p><p>• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.</p><p>• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.</p><p>• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.</p><p>• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.</p><p>• Travel up to 10% as needed to support business and customer service needs.</p><p><br></p><p>The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster </p>
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • South Holland, IL
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.</p><p>• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.</p><p>• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.</p><p>• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.</p><p>• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.</p><p>• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.</p><p>• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.</p><p>• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.</p><p>• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership.</p><p><br></p><p>The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
  • 2026-06-10T00:00:00Z
Customer Service Representative
  • Richland Center, WI
  • onsite
  • Temporary / Contract
  • 19 - 19 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.</p><p>• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.</p><p>• Enter orders and update customer information accurately within internal systems.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.</p><p>• Document interactions clearly so records remain complete, organized, and easy to reference.</p><p>• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.</p>
  • 2026-06-05T00:00:00Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Temporary to Hire
  • 15 - 17 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.</p><p>• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.</p><p>• Upload and organize documents in the appropriate files with close attention to detail and timeliness.</p><p>• Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties.</p><p>• Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations.</p><p>• Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively. </p>
  • 2026-06-05T00:00:00Z
Customer Service Representative
  • Fort Worth, TX
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry.<br><br>Responsibilities:<br>• Enter customer and order information accurately into company systems while maintaining organized records<br>• Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability<br>• Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule<br>• Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs<br>• Review order details carefully and address issues related to documentation, quantities, or delivery information<br>• Communicate with team members to keep workflow moving efficiently in a busy distribution setting<br>• Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
  • 2026-06-10T00:00:00Z
Customer Service Representative
  • Saint Paul, MN
  • onsite
  • Temporary / Contract
  • 18 - 21 USD / Hourly
  • <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer&#39;s needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
  • 2026-06-10T00:00:00Z
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