We are looking for a detail-oriented recruiting support specialist to coordinate interview logistics and help deliver a seamless hiring experience. This Long-term Contract position supports talent acquisition operations through scheduling, candidate communication, process tracking, and close collaboration with recruiters and hiring partners. The role requires regular onsite presence at least four days per week, with flexibility to work onsite up to five days based on business demand. Success in this position will come from strong organization, professionalism, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Organize and confirm interview schedules, ensuring candidates, interview teams, and stakeholders have accurate and timely information.<br>• Oversee interview-day coordination by guiding logistics, resolving issues quickly, and helping create a positive and welcoming candidate experience.<br>• Administer pre-employment steps such as required contingencies, status updates, and follow-through to keep hiring activity moving efficiently.<br>• Maintain accurate candidate and workflow records in Workday Recruiting and related business tools, while preparing updates and reports as needed.<br>• Collaborate with recruiters and hiring leaders to support execution of recruiting plans and improve coordination across the hiring process.<br>• Communicate clearly with candidates, employees, and external partners to provide responsive support and consistent follow-up.<br>• Contribute to special projects and process improvement efforts identified by talent acquisition leadership.<br>• Adapt to changing priorities, scheduling demands, and business needs while maintaining quality and attention to detail.
We are looking for a detail-oriented Sales Quality Audit Representative to support agent readiness and sales operations for a long-term contract opportunity based in Eden Prairie, Minnesota. In this role, you will help manage key stages of the agent journey, maintain accurate status tracking, and partner with cross-functional teams to keep onboarding and readiness activities moving efficiently. The ideal candidate brings strong organizational skills, clear communication, and the ability to balance reporting, coordination, and process support in a fast-paced insurance environment.<br><br>Responsibilities:<br>• Partner with sales operations and talent teams to improve processes that strengthen agent readiness and support business goals.<br>• Oversee administrative and coordination activities across the agent lifecycle, including onboarding, status changes, and separation tasks.<br>• Assist with readiness programs by organizing credentialing steps, scheduling training activities, and monitoring performance-related milestones.<br>• Provide guidance to stakeholders on onboarding procedures, credentialing requirements, and agent lifecycle status updates.<br>• Maintain accurate documentation, update records promptly, and communicate changes or next steps to managers and agents in a timely manner.<br>• Review operational information to identify needs, establish priorities, and recommend practical improvements.<br>• Prepare recurring reports for leadership, including monthly updates on agent activity, progress, and operational trends.<br>• Build productive working relationships with internal partners and external contacts to support efficient program execution.<br>• Contribute to special assignments and ad hoc analysis as business needs evolve.
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul><p><br></p>
<p>We are looking for a Sales Development Representative to support business development efforts by connecting with enterprise prospects and helping create meaningful sales opportunities. This contract to hire position is based in Minneapolis, Minnesota, and is ideal for someone who can combine strong communication skills with thoughtful planning and market outreach. In this role, you will work closely with sales partners to identify potential clients, spark productive conversations, and contribute to a disciplined approach to pipeline growth.</p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue prospective enterprise accounts through targeted outreach strategies designed to generate sales opportunities.</p><p>• Nurture leads through consistent follow-up, relationship-building, and well-timed communication that encourages next-step engagement.</p><p>• Arrange introductory meetings and product demonstrations for the direct sales team by engaging decision-makers and uncovering business needs.</p><p>• Hold consultative conversations with prospects that highlight business value and align solutions to their goals.</p><p>• Partner with field sales colleagues to shape account-focused development plans and deliver relevant messaging to priority audiences.</p><p>• Support sales effectiveness by contributing to planning activities such as forecasting, budgeting, and business modeling.</p><p>• Track outreach activity and performance against weekly and monthly targets, taking initiative to exceed established goals.</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><br></p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat.</li><li>Respond to customer inquiries, concerns, and requests in a professional and timely manner.</li><li>Resolve customer issues by identifying solutions and escalating complex matters when necessary.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in the CRM system.</li><li>Educate customers on products, services, policies, and procedures.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Follow up with customers to ensure issues have been resolved to their satisfaction.</li><li>Meet performance metrics related to response times, customer satisfaction, and productivity.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li><li>Support additional administrative and customer support functions as needed.</li></ul>
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position.<br><br>Responsibilities:<br>• Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions.<br>• Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly.<br>• Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities.<br>• Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment.<br>• Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels.<br>• Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively.<br>• Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required.<br>• Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
<p>We are looking for a Customer Service Representative to join a team in a contract with potential contract-to-hire position. This role focuses on delivering responsive support to customers and agents by addressing questions, resolving concerns, and providing clear updates related to insurance policies and products. The ideal candidate is organized, detail-oriented, and comfortable managing service requests, documentation, and high-volume communication with accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer and agent inquiries by phone, email, or other channels, ensuring timely and attentive service.</p><p>• Research service issues and disputes, identify appropriate solutions, and bring matters to resolution efficiently.</p><p>• Communicate policy details, product information, and claim or account status updates in a clear and helpful manner.</p><p>• Complete and process insurance-related documents, including policy changes, confirmations, beneficiary updates, certificates, and invoice adjustments.</p><p>• Enter and update account information accurately while maintaining complete and organized records.</p><p>• Review paperwork for accuracy and follow through on outstanding items to support smooth policy administration.</p><p>• Collaborate with internal and external contacts with diplomacy and care to address service needs.</p><p>• Manage multiple priorities throughout the day while meeting quality expectations and turnaround timelines.</p>
We are looking for a Customer Service Representative to join a contract position based in Minnesota. This opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records in a fast-paced environment. The person in this role will support day-to-day service needs through phone, email, and order-related assistance while maintaining a detail-oriented and organized approach.<br><br>Responsibilities:<br>• Handle incoming customer calls promptly, provide accurate information, and resolve routine service questions effectively.<br>• Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer service activities.<br>• Respond to email inquiries clearly and efficiently, ensuring customers receive timely updates and helpful solutions.<br>• Enter customer, order, and service information into internal systems with strong attention to accuracy and completeness.<br>• Process order-related transactions and documentation while helping maintain smooth workflow across service operations.<br>• Coordinate and schedule appointments based on customer needs, availability, and established service procedures.<br>• Use Microsoft Word and Excel to prepare, update, and maintain customer records, logs, and basic reports.<br>• Support call center performance by balancing service quality, responsiveness, and thorough documentation in each interaction.
We are looking for a customer-focused individual with strong attention to detail to support service operations within a higher education environment in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a fast-paced setting, and maintains strong accuracy when handling written and numeric information. The role requires dependable administrative support, strong attention to detail, and comfort using spreadsheet tools to keep records organized and up to date.<br><br>Responsibilities:<br>• Respond to customer inquiries in a courteous and timely manner, providing clear information and effective issue resolution.<br>• Enter and update alphabetic and numeric data with a high degree of speed and accuracy across internal systems and records.<br>• Maintain organized documentation and ensure customer information is recorded correctly and consistently.<br>• Use Microsoft Excel to track activities, manage data, and prepare routine reports as needed.<br>• Support day-to-day service functions by following established procedures and escalating more complex concerns when appropriate.<br>• Communicate with internal teams to help coordinate responses and ensure a smooth customer experience.
We are looking for a customer-focused Customer Service Representative to join a contract opportunity. This role supports daily customer interactions in a call center environment, helping resolve inquiries efficiently and ensuring accurate order processing. The ideal candidate brings strong communication skills, attention to detail, and the ability to provide detail-oriented service across inbound and outbound customer contact.<br><br>Responsibilities:<br>• Handle a high volume of incoming customer calls while delivering prompt, courteous, and solution-oriented support.<br>• Place outbound calls as needed to follow up on requests, clarify information, or provide updates to customers.<br>• Enter customer orders accurately into the appropriate systems and verify details to reduce processing errors.<br>• Respond to questions related to products, orders, and service issues with clear and detail-oriented communication.<br>• Document customer interactions thoroughly to maintain accurate records and support service continuity.<br>• Resolve routine concerns independently and escalate more complex matters to the appropriate team when necessary.
<p><strong>Position Overview</strong></p><p>We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional customer support, resolving inquiries, processing requests, and ensuring a positive customer experience. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and account status</li><li>Resolve customer concerns professionally and efficiently</li><li>Process orders, updates, and customer requests with a high level of accuracy</li><li>Maintain detailed records of customer interactions and account activity</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Follow up with customers as needed to ensure satisfaction</li><li>Perform data entry and other administrative tasks to support daily operations</li></ul><p><br></p>