<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
<p>We are looking for a motivated Sales Assistant to join our team in Chanhassen, Minnesota. This is a Contract position ideal for someone who is detail-oriented and has a passion for providing exceptional sales support and customer service. The role involves collaborating with various teams and vendors to ensure smooth sales operations and client satisfaction. The Sales Coordinator provides exceptional customer service by facilitating sales order creation, building strong client relationships, and managing purchasing activities. In this role, you will work closely with Senior Client Partners to support existing retail accounts, ensuring orders are processed accurately and efficiently. Your efforts will help deliver high levels of customer satisfaction and play a key role in achieving departmental and company sales volume goals.</p><p><br></p><p>Responsibilities:</p><p>• Assist with both inbound and outbound sales activities to support business growth.</p><p>• Process customer orders and ensure accurate order entry into the system.</p><p>• Prepare and manage invoices for customers and vendors, maintaining precision and timeliness.</p><p>• Develop and maintain strong relationships with vendors to facilitate seamless collaboration.</p><p>• Provide comprehensive sales support to the team, addressing queries and resolving issues promptly.</p><p>• Help organize and track sales data to aid in reporting and decision-making.</p><p>• Coordinate with internal teams to ensure alignment on sales strategies and operations.</p><p>• Monitor inventory levels to ensure product availability for customers.</p><p>• Address any discrepancies in invoices or transactions proactively.</p><p>• Contribute to the improvement of sales processes and workflows.</p>
We are looking for a dedicated Customer Service Representative to join our team in Saint Paul, Minnesota. This contract position is ideal for someone with strong communication skills and a passion for helping customers. In this role, you will be responsible for assisting customers with various inquiries while utilizing your expertise to deliver exceptional support.<br><br>Responsibilities:<br>• Handle customer inquiries through a Salesforce-based case management system, ensuring timely and accurate resolutions.<br>• Collaborate with internal teams to research and address member and audience concerns effectively.<br>• Provide assistance to users navigating media content on smart speaker platforms such as Google Home, Apple Home Pod, and Amazon Alexa.<br>• Maintain a comprehensive understanding of company policies, procedures, and relevant regulations.<br>• Uphold high standards of customer service, adhering to ethical practices and professionalism.<br>• Manage inbound and outbound calls to address customer needs and resolve issues.<br>• Perform order entry tasks with attention to detail and accuracy.<br>• Deliver clear and effective communication to ensure customer satisfaction.
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
<p>We are looking for a dedicated Logistics Coordinator to join our team in Medina. This role involves supporting the sales team by managing freight logistics, coordinating product deliveries, and ensuring smooth communication across departments. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate freight logistics for product pickup and delivery to ensure timely and accurate shipments.</p><p>• Allocate equipment selected by technicians to sales orders and prepare invoices for customers.</p><p>• Communicate effectively with sales representatives, technicians, shipping, and receiving teams to maintain workflow efficiency.</p><p>• Review purchase orders against sales orders to confirm accuracy in quantity and pricing before invoicing.</p><p>• Ensure daily shipments are invoiced promptly and provide documentation to the accounting team.</p><p>• Serve as the primary point of contact for the sales team to address questions and provide logistical support.</p><p>• Collaborate with another logistics team member to streamline operations and maintain productivity.</p><p>• Assist with administrative tasks related to shipping and receiving to support overall office functions.</p><p>• Monitor and manage logistics processes to uphold company standards and customer satisfaction.</p><p>• Maintain a business casual dress code and demonstrate attention to detail while interacting with all office staff.</p>
<p>We are looking for a<strong> Sr. Customer Service Representative</strong> to join our team in Minneapolis, MN. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle escalated customer issues requiring higher-level problem solving and judgment.</li><li>Provide guidance and mentorship to customer service representatives.</li><li>Respond to inquiries via phone, email, chat, or in person with professionalism and accuracy.</li><li>Research and resolve account, billing, product, or service‑related questions.</li><li>Document interactions and updates in the CRM or internal systems.</li><li>Identify process inefficiencies and recommend improvements.</li><li>Assist with training new hires or cross‑training existing staff.</li><li>Monitor service metrics and ensure adherence to quality standards.</li><li>Collaborate with internal teams (operations, sales, technical support) to resolve customer needs.</li><li>Handle high‑priority or time‑sensitive cases with urgency.</li><li>Maintain strong knowledge of company products, services, and policies.</li><li>Support team leads and supervisors with special projects as needed</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring patients receive essential medical equipment by providing exceptional support to clients and partners. This is a Contract to permanent position within the healthcare industry, offering a meaningful opportunity to contribute to patients' health and quality of life.<br><br>Responsibilities:<br>• Accurately process up to 15 medical equipment orders daily using our software system.<br>• Handle approximately 40 inbound calls per day, addressing inquiries and resolving issues efficiently.<br>• Provide detailed information about the product catalog to assist clients and partners effectively.<br>• Ensure timely entry of orders to guarantee patients receive necessary medical equipment promptly.<br>• Offer exceptional customer service to clients, addressing concerns related to billing, insurance, and product availability.<br>• Collaborate with team members to maintain high standards of accuracy and timeliness.<br>• Stay informed about durable medical equipment (DME) to offer knowledgeable assistance.<br>• Troubleshoot and resolve order-related issues to ensure seamless operations.<br>• Maintain compliance with healthcare regulations and company policies during all interactions.
<p>We are looking for a highly skilled Marketing Business Analyst to join our team.This contract position offers the opportunity to play a pivotal role in tracking marketing campaigns, analyzing performance metrics, and delivering actionable insights to refine our marketing strategies. The ideal candidate will possess a strong analytical mindset and the ability to collaborate effectively with marketing and sales teams to create impactful dashboards and reports.</p><p><br></p><p>Responsibilities:</p><p>• Analyze marketing campaign performance and provide detailed insights to drive strategy optimization.</p><p>• Develop and maintain dashboards and reports to track key marketing metrics and KPIs.</p><p>• Collaborate with marketing and sales teams to align objectives and ensure accurate reporting across departments.</p><p>• Monitor and improve tracking systems for marketing activities across various channels.</p><p>• Identify opportunities for process improvement and recommend strategies to enhance efficiency.</p><p>• Manage the reporting framework for marketing campaigns, ensuring timely delivery of actionable data.</p><p>• Conduct deep-dive analysis to uncover trends and patterns that support strategic decision-making.</p><p>• Partner with offshore teams to ensure consistency and accuracy in reporting processes.</p><p>• Support sales operations through effective data integration and alignment with marketing efforts.</p><p>• Communicate findings and recommendations to stakeholders through clear and concise presentations.</p>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing administrative and sales assistance, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Draft correspondence such as letters and memos in accordance with established procedures.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul>
We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting.<br><br>Responsibilities:<br>• Analyze sales and marketing data to identify performance trends and provide actionable insights.<br>• Build and maintain financial models to support strategic planning and decision-making processes.<br>• Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency.<br>• Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations.<br>• Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings.<br>• Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments.<br>• Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation.<br>• Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes.<br>• Present financial findings and recommendations to senior leadership in a clear and actionable format.<br>• Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
We are looking for an experienced Senior Financial Analyst to join our team in Plymouth, Minnesota. This role is crucial in supporting financial operations, including budgeting, forecasting, and reporting within a dynamic healthcare environment. The ideal candidate will have an analytical mindset and a strong ability to provide insights that drive decision-making and business strategy.<br><br>Responsibilities:<br>• Prepare and analyze budgets, forecasts, and profit and loss statements to support business planning objectives.<br>• Conduct market modeling, sales analysis, and gross margin reviews to assess financial performance.<br>• Collaborate with leadership to consolidate month-end financial analysis and commentary.<br>• Develop financial models and presentations for quarterly forecasting cycles and executive meetings.<br>• Provide ad hoc financial reports and analysis to address specific business needs.<br>• Ensure compliance with regulatory requirements, company policies, and operational procedures.<br>• Deliver routine reports and insights to leadership to facilitate informed decision-making.<br>• Partner with cross-functional teams to support capital inventory management and service profitability.<br>• Contribute to the improvement of financial processes and systems to enhance efficiency.<br>• Maintain positive communication and collaboration across all levels of the organization.
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys. </p><p><br></p><p>**MUST BE LOCATED IN PST OR MST**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
<p>• Finance business partner to MN site and key contributor to US accounting team. </p><p>• Ownership of MN site financial statements, ensuring adherence to US GAAP.</p><p>• Perform timely and accurate month end close processes, including journal entries, accruals, reserves, reconciliations, and communications.</p><p>• Ownership of accounts receivable and accounts payable processes for MN site.</p><p>• Prepare and present monthly reporting package for MN manufacturing site with ability to articulate the monthly results to leadership.</p><p>• Partner and support FP& A team on annual budget, 13 week forecast, and monthly cash flow forecasting for the MN site. </p><p>• Manage full cycle of fixed assets for MN site, including asset creation, depreciation, disposals and reconciliations.</p><p>• Partner with global finance teams to reconcile intercompany balances monthly. </p><p>• Ownership of payroll and benefit accounting for US sites.</p><p>• Oversee sales and use tax process for US through Avalara software.</p><p>• Support annual audit, including timely submission of year-end audit deliverables.</p><p>• Support system improvements and projects that drive efficiency and ROI for the organization. </p><p><br></p>
We are offering an exciting opportunity for a Tax Manager - Public in Golden Valley, Minnesota, 55427, United States. This role involves managing multiple high-level tax engagements, formulating and delivering innovative tax planning, and providing client service. You will be identifying and capitalizing on business opportunities, working with staff to ensure tax returns are completed correctly, and performing research on tax topics. <br><br>Responsibilities:<br><br>• Manage multiple high level tax engagements ensuring effective execution and delivery<br>• Develop and implement innovative tax planning strategies<br>• Provide exceptional client service and foster business opportunities within our current client base<br>• Work collaboratively with staff to ensure individual and business tax returns are completed correctly and timely<br>• Analyze tax situations from various perspectives to apply the maximum tax benefit<br>• Conduct research on various tax topics and draw conclusions<br>• Lead, develop and mentor team members to enhance their skills<br>• Work with high level clients and review tax returns for accuracy<br>• Participate in business development and community involvement activities<br>• Understand the mindset of a business owner with entrepreneurial spirit<br>• Deliver exceptional customer service to our clients<br>• Participate in coaching employees and career development<br>• Stay up-to-date on the ever-changing tax industry’s regulations and policies.
<p>We are looking for an experienced Data Scientist to join our team. In this position, you will play a critical role in analyzing complex datasets, developing data pipelines, and delivering actionable insights to support research, development, and operational strategies. This is a unique opportunity to collaborate with R& D teams and contribute to innovative geospatial applications that impact business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Analyze diverse datasets from research programs, field trials, and operational systems to generate business insights.</p><p>• Collaborate with R& D teams to aggregate experimental results into statistically sound and geospatially relevant analyses.</p><p>• Develop actionable insights to optimize manufacturing processes, improve product performance, and enhance sales strategies.</p><p>• Communicate findings effectively to stakeholders to support decision-making and ensure proper implementation of technologies.</p><p>• Build and optimize datasets using programming languages such as Python and R.</p><p>• Participate in the development and maintenance of automated data pipelines and reproducible workflows.</p><p>• Design semantic data layers to facilitate the translation of experimental data into business solutions.</p><p>• Utilize tools like Databricks, Snowflake, and Power BI to support data management and visualization.</p><p>• Contribute to the strategic planning and creation of platforms that integrate data for field applications.</p><p>• Work closely with research teams to understand and address data-related challenges.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our manufacturing team in Minnetonka, Minnesota. This role is essential to ensuring accurate and timely processing of invoices, expense reports, and vendor payments. The ideal candidate will possess strong organizational skills, a solid understanding of accounting principles, and the ability to work collaboratively in a fast-paced environment.<br><br>Responsibilities:<br>• Process and match invoices with supporting documents such as purchase orders.<br>• Verify necessary approvals for all invoices and payment requests.<br>• Accurately code invoices and payment requests in line with company policies.<br>• Prepare and execute weekly cash requirement reports and check runs.<br>• Audit and process employee expense reports for compliance.<br>• Reconcile vendor statements and resolve discrepancies promptly.<br>• Manage accounts payable documentation, including 1099 preparation.<br>• Track and maintain records of sales and use tax, ensuring proper reporting.<br>• Assist with month-end and year-end accruals and closing processes.<br>• Provide backup support for customer service and payroll duties as needed.
We are looking for a detail-oriented and friendly Receptionist to join our team in Minneapolis, Minnesota. In this role, you will be the first point of contact for visitors and staff, ensuring a welcoming and organized environment. This is a fully onsite, long-term contract position where you will play a vital role in supporting daily operations and maintaining safety and efficiency within the organization.<br><br>Responsibilities:<br>• Greet and assist visitors, staff, and youth upon arrival at the front desk.<br>• Register and sign in all visitors and youth, ensuring accurate records.<br>• Answer and manage incoming calls through a multi-line phone system, directing them as needed.<br>• Maintain cleanliness and organization in communal areas such as the kitchen.<br>• Provide support to ensure a safe environment for all staff and youth.<br>• Coordinate with community policing personnel to enhance safety protocols during peak hours.<br>• Monitor and manage daily schedules for youth programs and after-school activities.<br>• Assist in administrative tasks to support the organization's operations.<br>• Collaborate with team members to ensure smooth transitions during virtual or onsite activities.
We are looking for a skilled and experienced Tax Manager to join our team in the Northwest Suburbs. This role is ideal for someone who is detail-oriented, thrives in a collaborative environment, and is passionate about delivering exceptional tax and accounting services. As part of our team, you will play a key role in assisting clients with tax planning and compliance, ensuring accuracy and timeliness in financial reporting. <br> Responsibilities: Handle the preparation and review of advanced tax filings across business entities, individuals, and trusts, ensuring accuracy and completeness. Build trusted client relationships by offering clear guidance and consistently high-quality service. Analyze nuanced tax questions and present practical recommendations to both clients and internal leadership. Partner with senior team members on assurance engagements to support thorough, well-executed deliverables. Lead annual tax provision work and monitor compliance with applicable reporting requirements. Leverage professional tax and workflow software to enhance accuracy, organization, and productivity. Coordinate multiple concurrent assignments, balancing timelines while upholding strong quality standards. Contribute to outreach and growth efforts aimed at attracting new business. Mentor entry level team members through coaching, training, and day-to-day support. Adhere to professional guidelines and regulatory expectations in all work performed.
<p>Are you passionate about helping others and looking to launch your professional career? Our team is seeking an enthusiastic Entry-Level Customer Service Representative in Minneapolis, MN. This is an excellent opportunity to gain valuable skills, work with a supportive team, and make a direct impact on client satisfaction.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or chat</li><li>Provide accurate information and resolve customer concerns efficiently</li><li>Document all interactions and follow up to ensure issue resolution</li><li>Collaborate with teammates and other departments as needed</li><li>Uphold company values and deliver an outstanding client experience</li></ul><p><br></p>
<p><strong><em>*This position is only open to CURRENT residents of Minnesota.*</em></strong></p><p><br></p><p>We are looking for an experienced Senior Compensation Analyst to join our team in Mendota Heights, Minnesota. In this role, you will play a critical part in designing, administering, and evaluating compensation programs to ensure market competitiveness and alignment with organizational goals. Your expertise will help guide decision-making, streamline processes, and ensure compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage compensation programs, including base pay, bonuses, sales incentives, and equity plans, to maintain market competitiveness.</p><p>• Analyze labor market data and trends to recommend enhancements to compensation plans and strategies.</p><p>• Provide consultation to stakeholders, including Talent Acquisition and business leaders, to address inquiries, align programs with organizational goals, and develop solutions.</p><p>• Conduct job evaluations to ensure internal equity and appropriate pay grade assignments based on organizational structures.</p><p>• Lead the annual compensation cycle, managing merit increases, bonus programs, and long-term incentives through effective project planning and collaboration.</p><p>• Create communication materials and tools to enhance understanding and engagement with compensation programs across the organization.</p><p>• Develop and refine internal workflows and reporting processes to improve efficiency while ensuring compliance with regulations and company policies.</p><p>• Maintain compliance with state and federal regulations governing compensation programs, partnering with legal teams to adapt to legislative changes.</p><p>• Support audits by providing timely documentation and ensuring adherence to company policies and regulatory requirements.</p><p>• Manage and contribute to compensation-related projects, offering expertise, preparing analyses, and presenting findings to leadership.</p><p><br></p><p>An ideal candidate will have 5+ years of compensation analysis, including sales compensation analysis. A Bachelors Degree in Business, HR, Finance, or similar is preferred but not required. Candidates must have intermediate MS Excel skills for this position. </p><p><br></p><p>This position is hybrid, 2 days/week onsite, 3 days/week work from home post-training. Starting pay is from $85-108k, depending on qualifications. This position is only open to current residents of MN. If you are interested in this exciting opportunity, please apply directly for immediate consideration. </p>
<p>We are looking for an experienced Accounts Payable Specialist to join a team in New Richmond, Wisconsin. This is a long-term contract position offering an excellent opportunity to contribute to the financial operations of a dynamic organization. The ideal candidate will have a strong background in accounts payable processes and general accounting, ensuring accuracy and efficiency in all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify accounts payable invoices and credit memos, ensuring proper approvals and timely posting.</p><p>• Apply sales and use tax accurately on vendor invoices and manage tax-related documents, including W-9s and 1099s.</p><p>• Investigate and resolve discrepancies in invoices and payments, working collaboratively with vendors and internal teams.</p><p>• Handle inquiries from vendors and internal departments professionally and promptly.</p><p>• Review vendor statements to identify and resolve outstanding issues, including recovering refunds where applicable.</p><p>• Reconcile accounts payable general ledger accounts and analyze sub-ledger data to address aging items.</p><p>• Coordinate with affiliate companies to reconcile balances and support intercompany settlements.</p><p>• Provide guidance to third-party AP clerks, ensuring smooth operations and adherence to processes.</p><p>• Prepare audit and tax support schedules and assist with documentation during audits.</p><p>• Maintain vendor master data in compliance with company standards and identify opportunities for process improvement.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>In this role, you will oversee a variety of accounting functions, including accounts receivable, accounts payable, inventory management, and month-end close processes. This position offers a hands-on opportunity to contribute to the financial operations of the organization while ensuring compliance with established accounting principles.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle accounts receivable processes, including invoicing sales orders, applying payments, and processing tax-exempt forms.</li><li>Oversee accounts payable tasks, such as reviewing invoices, performing three-way matching for purchase orders, and preparing weekly payment runs.</li><li>Maintain and update inventory records, including processing receipts of goods and organizing physical and cycle counts.</li><li>Conduct month-end and year-end close activities, including reconciling credit card transactions and auditing financial reports.</li><li>Collaborate with departments across multiple locations to ensure accurate financial reporting and resolve any discrepancies.</li><li>Monitor and address potential accounting or operational issues, reporting findings to senior staff.</li><li>Prepare and process client credit applications and lien waivers as part of accounts receivable operations.</li><li>Assist with special accounting projects and provide support for strategic initiatives.</li><li>Uphold company policies and accounting principles to ensure compliance and accuracy in all financial transactions.</li><li>Maintain organized and detailed records to support audits and operational reviews.</li></ul>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Eagan, Minnesota. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries, managing logistics, and providing efficient support. Your attention to detail and ability to multitask will support the smooth flow of operations, from coordinating shipments and receiving deliveries to maintaining accurate records and facilitating essential communications. This is an excellent opportunity to contribute to a fun and dynamic industry. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.</p><p>• Coordinate and manage logistics to ensure timely service delivery, including accurately tracking and documenting the weight of all inbound and outbound trucks.</p><p>• Perform general office tasks, including data entry and document management.</p><p>• Maintain accurate records of customer interactions and follow-ups.</p><p>• Communicate effectively with internal teams to resolve customer issues.</p><p>• Provide clear and concise information about services to customers.</p><p>• Monitor service requests and escalate issues when necessary.</p><p>• Support team members with administrative tasks to enhance overall efficiency.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
